Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Haven't received anything and Kickstarter doesn't do refunds Basically got screwed and told to take it.
Has anyone received anything or a refund ?
this guy sucks
Oh the creator just lost his phone in the sea near Costa Rica. I don't think we'll hear more from him.
(See his FB page, link just under ...)
So fucking ridiculous
Here's Steven's FB page: https://www.facebook.com/shoveke
And he's at SDCC. If anyone passes by his booth ...
where the heck is our stuff??????????????????????????????????????? no really an update a year would be nice!
Time to send another message to kickstarter
Different year same shit.
I noticed that Walt Simonson's posted at least one of the sketches that he was to do. Maybe it will ship someday.
Sent another message on his FB page. But if it reaches his "other" message board, I don't think he will read it soon ...
Good Job Kickstarter for doing nothing.
I posted another question on his FB page . . .I encourage everyone to do the same
Sent a message on FB and on his Twitter account. We'll see how it goes ...
Pretty much and Kickstarter not doing anything about it either other then filling out more surveys.
So i take it we're never receiving this??
Here's their creator page:
Pretty much the same reply I got.
What I ment to say was see if the other artists/writers etc are reachable. Maybe they can get Steve to say/do something. At least one additional creator is listed on their kickstarter profile page.
I tried sending a message to Steven through Facebook, but he didn't respond to that. Maybe if all disgruntled backers tried contacting him there we'd get something.
But seeing how we're still waiting for some sign from him since February 2014, I don't expect too much.
I contacted them as well. Got this back:
Thanks for updating me about this situation, and I’m sorry to hear that this has not been a better experience for you and other backers of The Steamworld Chronicles project. I do see that we've reached out to this creator in the past to remind them of their obligations, as well as our expectations regarding communication. I'm sorry they haven't yet responded to you and other members of their backer community.
Also asked me to fill out a form.
That's pretty much what I asked via their website, Kickstarter messages and FB private message.
Maybe if we all sent him a FB message (his page is linked from his KS profile), we could get some sort of reply.
Unfortunately my messages haven't resulted in anything yet.
Alternatively you might try contacting the other creators involved with this kickstarter project, see if they can get some movement.
I doubt anything'll help though, at this point ...
Last login Jul 11 2015
He can't just come in and say he's not shipping anything out?
I filed a complaint with Kickstarter. They did attempt to contact him as well, it seems, without success.
We could go the route of Brett Schenker I guess... For me that's a step too far, I think I'm going to just accept my loss and move on.
Not backing any further projects by this guy though.
Against Steven Hoveke I meant. Copied that from another project.
Everyone please visit: https://www.ftccomplaintassistant.gov and file a complaint against CST. Select Internet services, online shopping, or computers then Online shopping
Any word on the physical book?
sorry to bug you, but will the books be sent soon?
Love how it says be respectful and considerate when you posting yet it has been almost two years since I filled out the survey and still have not received anything nor has a update been posted since Feb 2014 which is complete BS.
No news is not good news.
I contacted him on Facebook and he even accepted a friend request. But he never even responded to my messages. Not even to say F-off. It seems like life as normal for him. Makes me wonder if the whole thing wasn't a scam from the beginning. Must feel great to be able to take advantage of so many people who put their faith and support behind you.
Pretty disgusting behavior.
He's active on Facebook and twitter as well. I het the feeling that they mag have given up on this project.
I haven't tried contacting the creators through Facebook or Twitter, but have attempted all other means through their steamworld website and kickstarter.
No replies ever. I informed kickstarter about the issue, but there is little they can (or will?) do about this "radio silence" by the creators.
I won't be backing any sequels by these folks. This is among the worst (customer) service I've had anywhere. Ever.
Here's the upsetting factor. Kickstarter shows the creators last login. Which shows January 15th, 2015. So Steven has definitely seen our comments just begging for an update. If he just said "Oh I won't be shipping till April, 2022 at the earliest." That would be good enough for me.
Here is proof he's logged in recently =/
An update - even to say you are never going to ship would be nice.
-queue sound of crickets chirpping
lol still nothing
I contacted kickstarter regarding the no rewards, no update situation. Not expecting too much, but we'll see what happens.
Chiming in as well, never received anything. Still waiting on book and original page art. Funded December 2012. At this point it's a grab and run.
nothing here either, 17 months since filling out the survey.
one update in february and that's it...
I've tried contacting them through kickstarter and through the steamworld chronicles website "contact us" option.
Kickstarter projects can take time - it warns backers in their code of conduct that it may take longer than one would expect or like.
However, the least one should expect is some form of update regarding the shipping status. Even if it were only "Oops, sorry folks, totally miscalculated the amount of time, will be another xxx months. We've not forgotten you, but please be patient a little longer. Sincere apologies" or whatever.
That way they can finish their thing and get us our promised stuff, without people getting wound up (too much).
Filled out my survey in June of 2013 lol
What a ripoff.
Yeah, nothing here either. What really ticks me off is I met these guys at NYCC last year, and they were all 'oh yeah shipping any time now" - lied to my face.
I haven't received anything at all from this.... its October 2014, I responded to the survey over a year ago.
I also never received my hard copy. Would like to be able to be able to hold a copy in my hands. Please update.
I just realized I never got my hard copy or my original pages. Sadly it looks like I am not the only one. Any updates at all? I know things can get busy but you signed a binding contract to fulfill your rewards. Time to either step up or start offering refunds. This is especially bad since your last update said you were ready to ship. Come on. A lot of people put their money and faith in you. Stand up and do the right thing.
So are these still coming? Has anyone got a copy? Can We get an update?
How do we get a refund?
Refund now please! This is crazy!! firstname.lastname@example.org