Frequently Asked Questions
Crowdfunding works a bit different than a normal shop order. You will choose your size and color at the end of the campaign. We will share a survey and detailed instructions to find the right fit. No worries about that. We got you covered.Last updated:
First of all, it is important to understand why clothing begins to develop unpleasant odors. Sweat itself is odorless. But when the sweat on the skin dries or is absorbed by clothing materials such as cotton or synthetic fibers, it forms an ideal breeding ground for bacteria. Those generate the smell.
Merino wool prevents this in two ways. For one thing, merino wool absorbs sweat quickly and effectively. Stores it inside the fiber and quickly evaporates it outward. This makes it very hard for bacteria. On the other hand, a natural chemical process takes place inside the fiber, which prevents the formation of bacteria. This is how merino wool always smells fresh and does not make long-term smells.Last updated:
In general, we recommend you switch between several merino pieces, so you can air them out in between wears. Just a few hours in the open air are sufficient to completely relieve all possible odors (which takes a long time to form). Unlike cotton, it does not start to smell again after a few minutes if you have not washed your clothes. Aired is ventilated and holds out the next long day.Last updated:
We only use superfine and ultrafine merino wool with the finest fiber diameters. This leads on the one hand to the fact that it does not scratch, on the other hand also that these wool qualities can be produced only in certain climatic zones. Most of the merino wool we use comes from Australia, New Zealand and South America. There, climate and grazing conditions are ideal for sheep and wool quality.
On our website, we publish the origin of all materials of a product. In the case of wool, however, we are currently only able to trace it back to the region of origin – because during washing and combing, various fibers of the same quality and characteristics (mulesing-free, region of origin, curvature, coloration) are mixed together.
We are working with many experts to ensure a direct purchase from certain farms in the coming year.
Animal products are a sensitive topic. It was important to us from the start that we only use the best wool from good breeding conditions and excluding breeding practices such as mulesing. We are working to continually improve our standards. But as a small business, we still can not afford the minimum quantities for certain wool types and guarantees of origin (eg. farm specific wool tops).Last updated:
Everyone still somehow remembers the self-knitted sweater of grandma as a child. And therefore has the prejudice in mind that all wool is scratchy. But that's not true, of course.
Scratching has less to do with the type of breed, than with the quality and diameter of the wool fiber. Wool fibers are shaped like spirals. The coarser the fiber, the more resistance it gives. This is then perceived on the skin as scratching. The most important thing is the fineness of the individual fibers.
Merino wool is especially available in particularly fine qualities. That's what makes them special and the synonym of fine wool qualities. We only use fiber thicknesses of 16.5-17.2 microns, one-sixth of the thickness of a human hair. A quality that is as fine as good cashmere wool and therefore not only scratch-free but also softer and more comfortable than most other clothing fibers that exist. An absolute luxurious fiber and therefore also rare and valuable.Last updated:
We have been processing and wearing merino wool for a long time. We are convinced that it is the most comfortable, efficient and sustainable material for clothing – if the quality and the style is right.
For thousands of years, wool (even then mainly merino wool) has been the material for the most expensive and noble products on the planet. Expensive men's suits, coats, jackets. Wool is an absolute super fiber with many natural functionalities that other fibers do not have – even though science has been trying for decades to mimic them in engineered fibers.
Even NASA, which has developed one of the largest collections of engineered textile fibers and fabrics, decided several years ago after a long and extensive test to send the astronauts in underwear and t-shirts made from merino wool to space. Because no other material could do what the wool can.
Here are a few impressions of what makes wool so special:
It actively prevents odor
Due to the springy fiber structure wool it naturally almost wrinkle-free, because the fibers always returns to its original shape
It is extremely resilient. While wool fibers bend back on themselves about 20.000 times, a cotton fiber breaks after about 3,500 bends.
Since wool is not felting, such as cotton, the fabrics are extremely breathable and therefore the ideal summer clothes
Wool is one of the best natural insulators, so at the same time pleasantly warm in winter
Wool can absorb a lot of moisture and quickly evaporate it into the air
Wool still warms when wet
Wool dries very fast
Wool has a natural UV protection, up to a SPF of 40+
Merino wool has a subtle natural luster, which makes your clothes look very noble throughout the year
Wool is a renewable resource. It takes 350 days to grow. Once a year sheep are sheared
Wool is fully biodegradable
Wool is easy to recycle. Either in new clothing or as a natural insulating material
Wool does not scratch and is pleasantly soft
We do not know any material that can do that. That's why we love wool. Try it yourself!Last updated:
All our clothes are easy to wash in the washing machine. It is best to use the wool program of your washing machine at a maximum of 30°C and to use a wool detergent. But you can also simply wash them out by hand in the sink. Press out the remaining water, do not wring, and hang dry.
In most cases, without visible stains, it is enough to simply air out our products. Simply hang it in fresh air or uncovered in the room for 24 hours.
In case of stains, treat them with gall soap, leave to soak for a few minutes and then wash by hand or put them directly into the washing machine.
Not suitable for dryers. Do not use fabric softeners or bleach.
If you really want to iron it (which you really do not need), please use the lowest temperature of your iron.Last updated:
We are absolutely proud of our supply and manufacturing chain. We have personally selected and visited each individual family-run partner factory. Each production step is carried out in a specialized company. Our factories are located in Germany, Italy, Portugal and Lithuania. In total, we work for the production of our first four products with ten partners across four countries, sharing a combined experience of over 900 years in the development and production of high-quality wool garments.
All businesses use environmentally friendly manufacturing practices, have closed water circuits, store residual heat and use only certified and gentle chemicals.
All our manufacturers offer the best working conditions and pay good wages.Last updated:
Merino wool is one of the most expensive clothing materials. That's why many manufacturers save on the wool. Both in the fineness (quality) of the wool, as well as in the amount used. The result is often very delicate, thin fabrics or they use material blends with cotton or synthetic fibers. Material blends most often cause, that the natural benefits (odor, wrinkles, etc) won’t play our any longer.
We don’t cut corners. We have developed a strong yarn from two twisted threads of the finest wool quality (16.5-17.2 microns). We developed fabrics with a higher weight, so they fall better and have a uniform, noble texture. In addition, we have improved all the details: we have reinforced the seams, developed new details such as the rib collar on the T-Shirt and use only the best trims, such as certified organic mother of pearl buttons for the Oxford Shirt.
The products are available in different lengths so that the products fit every body type. Because every human being is unique.Last updated:
We have developed our products for our customers. Together we want to develop it further. For this, we need your feedback. You can contact us always at email@example.com or on Facebook or Instagram @sheermerino. We try to answer as soon as possible. But at least within 24 hours.Last updated:
We offer a total of 10 sizes for the t-shirt and the shirt. In other words, every cutting width is available in two lengths, so that your SHEER product fits you perfectly. You can find our measurement charts for every product in the gallery. We are also working on a simpler sizing solution right now.Last updated:
This has to do with the unique shape of the wool fibers. They are shaped like a spiral spring. This way, they always spring back to their original shape. This prevents wrinkles naturally. Even our products sometimes have a few small creases and wrinkles, but not to compare with other garments. You can safely leave the iron in the cupboard.Last updated:
The wool quality is also dependent on the environment in which the sheep live and graze. The climate in Europe is too humid and too cold in summer. Therefore, the wool becomes coarse. The finest wool is therefore only available in the southern climatic zones. In New Zealand, Australia, South Africa and Argentina. Also, here are the areas where the sheep graze is not suitable for other purposes. From a qualitative and ecological perspective, it is the best raw material we can use.Last updated:
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