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Help us bring Key’s classic visual novel, CLANNAD, to English-speaking markets through Steam!
Key’s classic visual novel, CLANNAD, is now available through Steam!
Key’s classic visual novel, CLANNAD, is now available through Steam!
5,819 backers pledged $541,161 to help bring this project to life.

Production and Shipping Update #16

25 likes

Hello backers. Short and to the point, this is what's been happening the past few weeks:

EU Shipments

The shipment has finally cleared the UK customs dock and is en route to the warehouse. All duties and taxes have been paid up front. All items should be accounted for and in the system next week. We are in the process of procuring packaging to secure the tapestries as the warehouse does not have any sizes that fit its dimensions on hand.

AU Shipments

To my surprise the process of clearing a shipment in Australia is much more complicated than it is in the EU. We are in regular communication with the shipping company and broker to clear this shipment as fast as we can.

Lost/Damaged Orders

We will be going through the list of lost and damaged orders within the next two weeks and shipping replacements.

Side Stories and Anthology Manga

For those of you who were at Anime Central or keeping a close eye on our social meida, CLANNAD Side Stories will be releasing on Steam in two weeks! It's definitely been a long wait for all of us and I'm glad to see the end is near.

The anthology manga has finished printing and en route to our warehouse. Both the physical versions of Side Stories and manga will be shipping to EVERYONE on a separate shipment, within the next two weeks.

Ben Mcilwraith, Derek, and 23 more people like this update.

Comments

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    1. Missing avatar

      Tommy Lee on

      Any update on people who didn't receive a game disc with their physical edition? I received mine 4 months ago and it was missing a game disc. I have yet to receive the disc and cannot play/read the VN. Would like to know if there is an updated timeline of when I can expect to receive it.

      Thanks.

    2. PolPPol on

      Got mine today but
      it arrived damaged :(
      because a game DVD only put in very thin bubble envelop, so how can I get a replacement for this?

    3. Paul Milligan on

      Too bad it wasn't before Acen. =(

    4. Missing avatar

      Catlin Kallies on

      Still waiting on digital everything.

    5. Alasdair Hurst on

      "Both the physical versions of Side Stories and manga will be shipping to EVERYONE"
      ----
      Does that actually mean EVERYONE or just people who added them to their pledge?

    6. Missing avatar

      Tresceneti on

      Does this mean the soundtrack will be released at the same time as the Side Stories on Steam?

    7. Missing avatar

      Kevin on

      Any update for the autographed copies and boxes?

    8. Ben Mcilwraith on

      Here's hoping next week isn't delayed, but thanks for keeping us updated! Didn't know customs was such an issue r.e. UK/EU and Aus