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Key’s classic visual novel, CLANNAD, is now available through Steam!
Key’s classic visual novel, CLANNAD, is now available through Steam!
5,819 backers pledged $541,161 to help bring this project to life.

Production Update #14

Posted by sekaiproject (Creator)
28 likes

Hi everyone, this is Yui again with another update

Side Stories

There was a minor issue with the installer that was fixed last week. Final master is being prepared and I'm hoping to have it approved and sent off to print before the weekend. The Steam store page is also being prepared right now. Final package artwork has been approved and sent off to the printer.

Shipping

US Backers - For everyone who's contacted our support staff regarding missing, damaged, and/or incomplete packages and received a response, we have your replacement orders queued for the next shipment batch

AU Backers - The pallet is planned to leave the US warehouse Apr 14/15

EU Backers - The pallet is being prepared to leave the US warehouse and I'm chasing our freight partner for an update on the departure date.

AU/EU Backers - For clarification, customs and import duties are fully covered by us at SP.

There are no excuses to be made about the delays. I have seriously underestimated the time and effort required to move inventory to other continents and sincerely apologize for this. I will continue to keep everyone in the loop as I receive status updates.

Signed Rewards Backers

The CLANNAD boxes have been confirmed received at VisualArts' office in Osaka last week. Once the items are signed they will be shipped back to us and from there we will dispatch with the rest of the rewards in your tier.

Digital Rewards

We will be doing distribution of the soundtrack via Steam and the artbook either via Backerkit or Steam. Steam is used only as the distribution method. The soundtrack will be in FLAC format and DRM-free. After redeeming the code via Steam it will be downloaded to the CLANNAD folder and from there you are free to move it to another folder or computer.

Paul H, outlaw4188, and 26 more people like this update.

Comments

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    1. Missing avatar

      ZaineH on

      Wait... so the dinged up box I got wasn't just me? I figured it was simply the mailman cramming it into the mailbox.

    2. Michael Brand
      Superbacker
      on

      @Derek Freeman
      The whole point of FLAC is that absolutely none of the original audio data is lost in the compression process.

      Yes, FLAC is larger than MP3. But while you can readily use any number of free audio conversion programs available on the net to convert FLAC to MP3 (or any other lossy audio formats) for a more suitable file size for your personal use, you can't restore audio data permanently lost by lossy audio formats.

    3. Missing avatar

      Derek Freeman
      Superbacker
      on

      NO, NOT FLAC!! I HATE FLAC!!!

      In all seriousness, I do hate flac. The same song in mp3 is about 4-5 mbs, but is 20+ in flac format. Too large!

    4. Tjuunuli on

      The wait has been long. I'll flip if it ends being damaged.

    5. KyouKeiKen on

      Ok, this is looking good & step up from last update. This is exactly what I want to hear. No more bollock excuses. A proper compensation for backers who received damaged rewards at the end is nice to see. I'll give you benefit of doubt about your promise.

      Just for classification, are the one who's receiving "Signed Rewards Backers" are having their rewards delayed or will they receive non-signed & signed version of their rewards in separate packages? e.g. KS BOX in first shipment package & signed KS BOX in second shipment package.

    6. ParaSitius on

      I'm pleased to hear that customs is sorted and I'm fine with waiting as I'm quite happily going through the VN on Steam.

    7. Cristian Ramos on

      Packaging the KS game box in envelopes with bubble wraps inside is a bad choice for shipping. Luckily mine wasn't damaged at all.
      Sekai Project should be more careful when shipping collector's boxes. This should have been shipped in a box to prevent damages.

    8. Missing avatar

      Cabbit on

      Regarding US replacements, I've only recieved an email saying I was on a list and they were investigating. Is that the "recieved response"?