Production Update #14
Hi everyone, this is Yui again with another update
There was a minor issue with the installer that was fixed last week. Final master is being prepared and I'm hoping to have it approved and sent off to print before the weekend. The Steam store page is also being prepared right now. Final package artwork has been approved and sent off to the printer.
US Backers - For everyone who's contacted our support staff regarding missing, damaged, and/or incomplete packages and received a response, we have your replacement orders queued for the next shipment batch
AU Backers - The pallet is planned to leave the US warehouse Apr 14/15
EU Backers - The pallet is being prepared to leave the US warehouse and I'm chasing our freight partner for an update on the departure date.
AU/EU Backers - For clarification, customs and import duties are fully covered by us at SP.
There are no excuses to be made about the delays. I have seriously underestimated the time and effort required to move inventory to other continents and sincerely apologize for this. I will continue to keep everyone in the loop as I receive status updates.
Signed Rewards Backers
The CLANNAD boxes have been confirmed received at VisualArts' office in Osaka last week. Once the items are signed they will be shipped back to us and from there we will dispatch with the rest of the rewards in your tier.
We will be doing distribution of the soundtrack via Steam and the artbook either via Backerkit or Steam. Steam is used only as the distribution method. The soundtrack will be in FLAC format and DRM-free. After redeeming the code via Steam it will be downloaded to the CLANNAD folder and from there you are free to move it to another folder or computer.