Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Hi @All the backers, if you have any questions, you can send an e-mail to firstname.lastname@example.org, in case we couldn't reply it immediately.
Hi @Derek Erb & @Steven Velozo, I've replied you through the message box. Please kindly check it :).
@ All the backers, you can contact me by e-mail email@example.com in case I can't reply you immediately on Kickstarter.
Hi @ All the backers:) The customer support is out of office this week. She will reply you next Monday. Sorry for the inconvenience.
I too have not received my ReSpeaker. I too have emailed the email address provided and have not received any response.
What else should I do in order to properly receive my ReSpeaker?
I have not received my item, and emailed the address in the last update. What do I need to do to get this shipped?
Hi @Steve Wagg, you haven't answer the address survey yet. Send us your address and phone no. directly through the message box and we will arrange your shipment asap~ ;p
Just logged in Kickstarter.. forgot that I had even backed this. Have these been sent out as I've not got mine yet?
Actually... no? However as the ReSpeaker is based on the same chip as the LinkIt 7688 Duo you can use any tutorial for it and it's breakouts as well.
@Creator any examples of using the grove expansion board?
Thank you! I've downloaded/installed the example to the core board and will test it over the weekend.
Follow up to your first question.
You can view our example of how to read the battery voltage here: https://github.com/respeaker/get_started_with_respeaker/wiki/Check-battery-of-Mao-King-Unit
Our engineers are working on example code for #1. Ideally we will post it tomorrow.
The zip file on One Drive has these files in it. See here: https://github.com/respeaker/get_started_with_respeaker/issues/178
The files are located in the zip file we posted to OneDrive, here:
Quite a few, so you will have to check for yourself.
I received my Drive Unit yesterday and have been enjoying it (very good sound quality for its size, very nice design as well), but I have a couple of questions:
1. is there a way (API call, etc...) to determine the charge state of the internal battery? I'd like to have an LED on the core board indicate the charge level.
2. is there a complete list of packages that were removed from the 1.0.01 firmware so that we can get all of the original ReSpeaker functionality back (python libraries, Juci, musicbox, etc...)? Or, instructions on enabling (or compiling our own) the original firmware to work with the drive unit?
@Fnord Prefect, so far we don't have the 3D file for the cover, you can design one. ;p
Hi @Jeff, sorry that the Pi Hat was missed in your package. We will arrange it today and send the tracking info. through the message box.
Hi @Martin, here is the 3D file of the ReSpeaker Case. :)
Hi @Martin, sorry what you pledged doesn't include the ReSpeaker Case. https://www.kickstarter.com/projects/seeed/respeaker-an-open-modular-voice-interface-to-hack/posts/1679978
On August 7th I was told that the Pi Hat was missed in my shipment and would be sent with the Meow King drive unit. Today, I received the Meow King drive unit, yet there is no Pi Hat included.
When will I receive the Pi Hat??
I have now received my repealer core and Meow King with the Mic Array and Pi Hat. I have NOT received the case as stated in the rewards.
Your original post that I have linked to says ALL early bird backers get this.
When are you sending it?
Is there any sort of top cover for the Meowking/Respeaker Drive Unit?
Maybe a 3D printable file?
It looks pretty terrible sitting out in the open on top of the drive unit.
I just checked our system, it seems to be a mistake in shipping on our end - I've messaged you so we can resolve this as quick as possible.
The firmware link has been fixed - sorry about that.
@wurzel21 I feel largely the same. It devalues being an "Ultra Crazy Early Bird" when you get LESS than later backers. If you're paying less to get less then what's the point?
@creator.. well that was confusing ..So ultimately because i backed the project quickly ...but had to wait longer ..I do not attract the reward which wasn't all that clear. Do not see a lot of sense in that and it just leaves a bad taste. hey ho! Lesson learnt ...
@Creator the link to the firmware on http://wiki.seeed.cc/ReSpeaker_Drive_Unit/ is broken
But the ONLY thing we have is the Drive Unit. Will the rest of the items be sent separately? And is it still possible to get the ReSpeaker Pro Case in this situation?
Hi @Paul Massey, yes your rewards was shipped in batches. I've sent the first shipment info. to you through the message box. Please kindly check it.
Hi @wurzel21 & @Michal Dobrzynski, both of you backed the Ultra Crazy Early Bird ($139), in which the case is not included. If you are backing the Ultimate reward of $149,$154,$169, you would get the ReSpeaker Pro Case. :)
I backed ReSpeaker "Ultimate Plus" but today I just got the Drive Unit and nothing else.
Is everything else coming in a separate shipment?
@wurzel21 I'm in exactly the same same situation as you.
Just had the ReSpeaker Drive Unit delivered.. By itself.
Just received my respecter drive unit... but I thought we were supposed to also receive : https://ksr-ugc.imgix.net/assets/013/700/490/a02307e60072789f84b6a9ada1237e14_original.jpg…
is this being shipped separately ? also the link to the wiki is down so no way of running through how to get started .
Received an absolutely unexpected package today, a Meow King*! (plus the bonus 2mix Pi Hat and the WIO Link starter kit I was waiting for! \o/
* Sadly now renamed "ReSpeaker Drive Unit" :(
Sorry for my late reply. I've sent you the tracking no. through your message box just now. Please kindly check it. You can contact me by e-mail firstname.lastname@example.org in case I can't reply you immediately on Kickstarter.
@Seeed on Sept 7th "Most of the ReSpeaker units have been sent out months ago, excluding the backers who haven't answer the address survey. "
I find that very hard to believe. I am one of the many who has NOTHING. And you can't even manage to do 3 updates in a row without them being late. Please answer my query from 2 weeks ago. WHERE IS MY STUFF?
@Tristan - Hey! Check here:
For some reason this issue was not followed through to completion. I have brought this to the attention of our software engineers and they are looking into it. Please posts questions on this issue here and I will try to get your problem resolved!
@Seeed - sooo it's been a few months now, was there a resolution for the SEGFAULT issues with ReSpeaker?
Nothing seems to function as expected, no matter how I build or configure the unit.
My guess is the units are just plain faulty right out of the box practically "DOA" and I imagine is the case for all users with the same SEGFAULT issue.
What say you Seeed?? Fix this issue and I will continue to buy and promote your products, this is otherwise a deal breaker.
Hi@all the backers, we've posted an update this Wednesday(Sep 6), https://www.kickstarter.com/projects/seeed/respeaker-an-open-modular-voice-interface-to-hack/posts/1981434
TL;DR: We will ship all Meow King Drive Units by Sept 30th. Weekly updates until shipped. No bamboozles.
Hi @David Leinbach and @all the backers, sorry that I haven't replied you for such a long time. I'm now replying all of your messages and comments. Most of the ReSpeaker units have been sent out months ago, excluding the backers who haven't answer the address survey. Some of the package may still on the way.
Hi @Seeed. Thank you for the update however it only talks about the Meow King Drive Unit, it doesn't address the questions from those of us that have not received our ReSpeaker units yet (or even a shipment notification) despite the update in June that said they were starting to ship. Are the remaining ReSpeakers expected to ship with the Meow King Drive Units by the end of September?
Hi @All the backers, sorry I haven't replied you for such a long time. We've posted an update yesterday. Please kindly check it.
cyril cosenza has had his Respeaker for MONTHS? I still have NOTHING and no responses to any of my queries either. Where is my stuff? It's a good thing all of us paid extra postage so the units wouldn't be delayed.
Where is my stuff?
I didn't get my ReSpeaker. Emails don't get answered? What is going on?
After a few months of using the Respeaker, I can say that the product is useless. Setup is too complex, missing sample code, tutorials, clear API ... + product is slow and unstable.
For 1/5 of the price I gave them, I could have an Amazon Echo Dot who does the job!!!
Thanksfully, I had a Wio in my Deluxe Package and I had more fun with it than with the Respeaker.
Conclusion : too bad :( Seeed seemed to me a serious company but the customer support is disastrous and they are unable to maintain a community of makers.
Jeff: Re:Phone was a bit chaotic too, received without warning my reward, so I was expecting the same. That the Meow is late, I don't mind problem happen, but I'm still also waiting for Wio Link Starter Kit, that if I had bought it on their website I would have it already...
I used to think Seeed was a great company. I will no longer do business with them, because of the way they continue to handle this Kickstarter. I can understand that they are having trouble designing or getting the Meow King drive built. Who knows what the real issue is? But, the lack of communication and support of their customers is unacceptable. This is one of the most poorly run Kickstarters I have backed in a long time.
Hi Seeed, on 7th of August you offered me a refund for the not delivered and meanwhile unwanted meow king drive unit. I'm still waiting. No refund, no communication. I wonder if you deal that way with all your customers / supporters.
Hi Seeed, please post an update about the meow king unit.
It's been nearly two months since the update saying you were going to start shipping without the meow king unit. I haven't received anything to say something has shipped and nothing has arrived. Are you able to give me an update?
Hi seed, I'm still waiting for what is missing from my pledge and for the meow.
Please keep us informed!
June seems to long ago now and nothing has been received. My project has been stalled for some time as I need this to complete the design :)