Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Hey Tristan, they were all sent out months ago. As I mentioned before please email me and I can send out a replacement remote.
I still have not received my remotes.
Please tell me when it is due ?
Hi Gattacca, unfortunately that's the reality until Apple makes a change. HomeKit does work but only while in the foreground. They know about the issue and it's my hope that in the next year they open up HomeKit a bit further for developers like me.
The background app on ios does not work. To use homekit, the application must be open. Is it possible to do something?
Hi Jon, Sonos control is in there. Hit the change button at the top right and scroll over to Sonos. I should probably add this to a Help section for getting setup.
I just got my Turn Touch and it is very well made! One question I have is about Sonos control which was the primary reason I got the device. I don't see any way in the app to add Sonos control. Is there a work around or will Sonos control be added soon?
Oh no, poor Sammy. When did that happen ?
This is definitely NOT a scam project. The creator is always responding and even in a decent time window. There is always a possibility for a delay. I received my mahogany touch at the beginning of January. Which is two months later than the estimated delivery date. That's nothing compared to other projects I have backed. The quality is good and product is working as is should. The app that works with the device received a couple of update and supports now more features than ate the beginning. You can always suggest more features on the forum and maybe they get implemented.
Thanks for the nice product Clay!
Thanks Ian, really glad to hear that!
Excellent product, really beautifully constructed and executed! So nice to adjust lights and such without having to go to my phone. Working well with my mac laptop. Thanks!
Shimoyama, that is incredibly disrespectful. I've been posting regular updates, both in the campaign updates section and here replying to every single commenter.
In my last update I mentioned how I'm going to be shipping the Rosewoods and Padauks late so I can get the inlays perfect. I'm about to pickup the finished Rosewoods tomorrow and ship them out next week.
Please be patient, everything will ship out before the 1 year project launch milestone.
Waiting for a year!
Mailing many times no reply!
IS THIS A SCAM PROJECT?
Sam - could you please have a look at our private messages. I haven’t received a tracking email or the touch yet. Thanks
CRES, you can open up the remote without tools. It takes a standard CR2032 battery. If after you replace the battery and it still doesn't work, let me know and I can send you a replacement board. I'll be announcing this is everybody once I'm all shipped.
Coming soon, Mike. Here's a Twitter thread I wrote, complete with a current photo: https://twitter.com/turntouch/status/956671766327259137
Rosewoods are still being worked on! I’ll give details in an upcoming campaign update. Long story short: was unhappy with inlays so I hired a new inlay laser engraver. Should take another couple weeks to finish all remaining 200 remotes.
Any idea when the Rosewood and Padauk models will ship? I ordered the Complete Set and am anxious to get them. Thanks.
I got my TurnTouch several days ago.
So how to charge battery?
Only way to replace coin battery?
Hey everybody, I highly suggest you take ideas, questions, and issues to the new Turn Touch Community Forum: http://forum.turntouch.com.
I'll be able to respond much more often there as I get notifications on my phone and can respond while on the road.
Satardu, that's the plan. I already have a lot of automation setup using an MQTT queue, so all I really need is to receive the notification from bluetooth and push a corresponding topic to MQTT.
So far I can read off the events, next I need to find some time to figure out how to do the same via nodejs or python. Everything I have so far - https://pastebin.com/0ubEmSXH
Shaun - how are you planning on integrating the device with a raspberry pi? Running linux I assume?
If you've already hooked up turn touch to the mac app, and then to IFTTT, IFTTT shows the Turn Touch as connected to the mac. Is there a way to make IFTTT forget the mac app so you can connect the device to IFTTT via the iphone app? (I somehow had both the mac and iOS apps connected to the Turn Touch and IFTTT. Then I tried to disconnect both from the device, and only have IFTTT see the Turn Touch through the iOS app, but IFTTT only sees the mac app, which isn't even installed or running any more. I can't seem to figure out how to make IFTTT forget the mac app, and reregister the device through the iOS app.)
Hey Shaun, have you sniffed the Bluetooth UUIDs? The remote shouldn't have any problem connecting to a RPi, so long as you do the correct pairing dance. And you can enabled notifications on the button status service's button status characteristic to get real-time notifications for button presses. I'd love it if you open-sourced your work so others can use it. Keep me in the loop and I'll see what I can do.
Hey Matthew, range is approximately 36 feet with line of sight. My rule of thumbs is that every wall reduces that by 12 feet. Personally I use two remotes on my bedroom iMac, one in the bedroom and one in the living room, and both work great.
Just got mine in the UK. Lovely little item, delivered as promised.
Now to work out how to use it. How big is the range on the transmitter?
My Mac is in the other room, and would be the ideal receiver. My phone might not be with me, and my wife won't like it if it stops working without me there! (I have a Windows PC too, if that helps)
Has anyone had any luck connecting with a raspberry pi? Pairing appears to be refused almost immediately.
Got my TT. Really nicely done. Im having trouble connecting it with my Mac. It connects flawlessly to my iphone. Advise??
Hey Rick, teak is a hard one. I actually produced 8 teak remotes just to see how they came out. I love teak, as my desk at home is a teak wood desk from the 19th century. I was hoping ti would make the final cut but alas, teak is just not meant for small objects. The grain is too interlocked, meaning that there's a lot of tear-out that is extremely hard to avoid. It also doesn't have as nice of an appearance as Rosewood and Mahogany. But if you do try it, I'm happy to offer advice! And make sure you start with less expensive woods first. If you want a wood that has similar difficulties but costs a quarter as much, try using Sapele or Sirari. They share some of the difficulties you'll find in carving teak.
I also recieved the shipping details, looking forward to recieve the final product! I will try to produce a teak wood remote just to look what dificuletys u faced.
Just saw my Shyp notification. I look forward to getting the release version. I have appreciated the pre-release one but haven't been able to get IFTTT working yet.
Thank you for a great campaign!!
For those having trouble with the initial pairing, even with a new battery, try removing it from the case until it's discovered. You'll need to press all four buttons once it's discovered to complete the pairing.
Got my issue sorted out- I was able to pair with my iOS device.
Looks great as an initial release and I can't wait to see where the software goes!
My remote didn't pair out of the box. I've replaced the battery with a brand new one and still no luck. Any other troubleshooting techniques? Any info I can provide to help diagnose?
Great little device and slick design! Has anyone managed to control PowerPoint on macOS with the remote? It works with other apps (tried Keynote and VLC) so connectivity is not the issue, but I can't figure out how to get it to control PowerPoint.
You shouldn't need to change the battery in any of the remotes that were sent out as finals. I fixed the issue that came up during the prototype phase. However, if you have issues connecting, changing the battery can sometimes help. You don't need tools to open the case, just use your hands. There is no possibility of breaking anything in trying to open it up unless you drop the remote. And even then the remote is pretty resilient.
How do you replace the battery?
Got my unit today. Appears I also have one with dead-on-arrival battery. Sam, you say to replace the battery. OK, but where on the unit do I safely pry it apart to not damage the wood?
When will you send out the surveys, i did not receive on yet!
Hi Will, I'll be working on the app soon as every remote is shipped. I'll figure out a better way of controlling Sonos, since it seems some people want to control just a single speaker while others want all of them.
The solution for now is to hit "+ Add Action" and add another Sonos speaker to your two volume controls. There you can set individual speakers and add them up into a batch of actions on a single button press.
Turn Touch received in UK and has paired with my iPad. Hue lighting working all ok and offers great customisation. Sonos is set to play / pause / skip forward / skip back and works a treat. I’ve found I can only control the volume on a speaker by speaker basis.. has anyone found a way to control the volume of a group of speakers?
Hi lee house, the turn touch case is hold together with some kind of magnets. You can open the case where you find the logic board. It is a bit hard to remove the battery but it is dueable. Dont enforce things. Put a new battery in it and it will work probably.
OK so update. Now have managed to find a Mac that can run the app and I am getting the no remote found problem. From the thread below it sounds like i have one with a dead battery as well. Please advise on the solution. Thanks
Hey just got mine today, a nice xmas gift to myself. However my 2009 Mac apparently doesn't support the bluetooth you use and i have no access to the IOS app. Please help.
Any idea about what number we're up to shipping-wise?
Thanks for the remote! Had little time to experiment with it yet, removing the batery was hard, realy scary to break it.
Going to set up controls for Lifx and play around abit
Oh and congratulations on getting the first batch ready!!
Will keep playing and give you some feedback soon.
Hey Cameron, here's the URL: https://ifttt.com/features/redeem…
It's usually in release messages. I should probably submit the channel to IFTTT to get it public soon as I'm beginning to think about shipping out rewards. The remotes are nearly finished and I'm planning to send out the first batch during the last week of November to ensure that everything is OK.
I have looked for the release notes with the secret IFTTT switch to enable the beta Turn Touch channel.
Where do I need to look for this?
Hey Cameron, LIFX integration right now is limited to IFTTT but eventually I plan to build a native LIFX app so it's instantaneous. The apps aren't finished, they are just at the level that I can ship the hardware and it works for most cases. I plan to add a lot of polish and feature completion to the apps in the next year.