Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
BACKER # 21,187
PLEDGED: $1,625.00 USD
EVERYONE WHO HASNT GOT THEIR COOLEST OR A REFUND YET AFTER 3 YEARS SIGN THIS PETITION!!!
It would at least be nice if we got an update, last update October 2016.
I hope I never get mine. I have seen too many poor reviews about this piece of crap. I would rather have wasted my money on a pipe dream, than an actual crappy product.
I've been patient for years now and want my money back.
The FAQ says there is a "Manage Pledge" button in the upper right which can be used to update your address. This button does not exist.
Please explain how to update your ship to address.
How do update my address? My luck I would wait all this time and have someone else get it.
How about the hostage fee for shipping offer again..over 3 yrs I would pay an additional fee just to get it. Rather pay guaranteed shipping of the item then to kiss all my backer money good bye at this point.
I doubt Ryan sleeps well at night with what he's done. Not because of us but because when this thing fails and it's going to. He is going to be financially ruined with the lawsuits that have and are going to be filed.
If u want the cooler pay extra to get it the next time it's offered. I have mine and really wish I had invested in a nicer yeti.
It's Just an Awesome cooler folks, You backers waste more money on your silly TV subscriptions. It's going to be OK, just move on. Enough whining please!
Check out this asshole Ryan's other business @
This guy is a joke! Wheres my cooler you fraud!
It has been almost 3 years since I backed your product...I not only ordered one, but two of your "Coolest Coolers"...one for me, one as a gift...I am being SOOOOOOO patient, but would appreciate an update, not only for me, but for everyone who BELIEVED in you and the cooler. I think most people, including myself, would like to see that you are delivering in order of backing (the most logical and fair way IMHO). Perhaps you could let us know where we stand with a periodic update for example: Backers 6000-10,000 expect delivery by MM/DD/YY. I don't expect to see my coolers until at least 2019, as I was one of the last backers on board (62,331)...BUT I do expect to see them and would like to know when...
Backer #12,985, still nothing.
The thing that really makes me mad isn't that I didn't get my Coolest (don't get me wrong that still makes me mad), it's that Ryan still ended up winning in the end. He's living off "Passive" income, while we all lost our money! He's living a life of luxury!
This YouTube video just about sums up how we all feel.
Karey - you and I are in the same boat. This goes to show how important it is to read the fine print people! I read it before "investing" ( key word). Although I am not happy with the current state of my investment there really is nothing, from a legal standpoint, that we can do. So like I said before class actions and BBB complaints will only slow down or strongly impact any probably of them delivering their return to their capital investors (which we are).
Just sit tight, wait for the notifications as they come ( hopefully they stay on the quarterly schedule) and see what happens.
Yep, backer #31,395 and have not received a cooler. I am, of course disappointed, but there is no guarantee with sites like Kickstarter. The cooler was a "gift" for a generous investment - I get that. Still, I am disappointed with the lack of communication, and the fact that repeated made promises that they couldn't keep.
I will continue to wait and see what fate has in store for this company and its mismanaged expectations.
FYI for anyone unhappy about not receiving your cooler. Someone is organizing a class-action lawsuit.
Ryan I want a refund for backing this. Never received!
I backed a different KS project back in October that was supposed to ship in February. Unfortunately, after the first products were made it was realized they had a design flaw and shipping would be delayed while they fixed the problem. Since the end product would likely not fit my needs, I requested a refund and my account was credited in less than 48 hours. Nice to know there are some honorable people on KS unlike the thieves at Coolest. I tried to get a refund on just the extras I purchased from Coolest and got no response. Pathetic.
The only address I could find is
916 Hoyt Street
Portland, OR 97209
This was found on the Oregon DoJ website.
Anyone have a physical address in Oregon for the coolest cooler?
Coming on three year anniversary soon....how about celebrating and ship the product. As this point I would pay the special hostage shipping to get it now.
Making America great Again Trump!
I wanted to ask when should I expect to get my Coolest?? I have not gotten it yet and was wondering why? I have waited a long time and just wanted to know I still love the COOLEST!!!
Has Kickstarter commented on this?
Keep up the noise, The louder you are, the sooner you get it
@ Richard McLeod - totally agree with you, probably need to remind people more often.
The amount of complaining being done is warranted but sad. For the love of Pete, the money is gone. I am sorry to tell everyone this but it is. The reality is...if you want a chance of getting your product you gotta knock it off, stop giving these guys bad press, filing complaints to BBB and just let it play out. If you read the details when you invest your money they do not give you any guarantees. It is just like getting into the stock market, you fund a project and hope that it works out. I hope that my product does come...but if it doesn't there is nothing we can do about it right now unless told otherwise. Believe me...this is already big enough where you would get notified if something huge was to go down. So just zip it, let him and his team do what they have to do. Yes, it was some time ago....but did anyone lose your house, health or livelihood because a cooler didn't show up at your door? Did you stop going to the beach? Did you stop tale gating at your favorite sports game or stop camping? I didn't think so.
I am not ragging on anyone, because I get upset at times too, but you are doing more harm than good by joining the masses of people who are hell bent on dumping on them when in reality you are making it that much harder for them to potentially deliver on their promise.
nauseated by all the money you are making when you took my almost £400 and I received NOTHING.
I have been telling my friends for two years about this cooler I was suppose to get for my birthday. Just wondering where I am in the list and is it possible to ever get my cooler?
Dan. It was me that posted the email address of one of the employees. She didn't discover it on the comments, she figured it out from the many emails she got. So I'm betting they don't check to see what the backers are saying.
I know they monitor them. A while back someone posted some contact info for a coolest employee, it was quickly removed. So that tells me they read these. They just don't care if your address changed or you are experience a financial/family hardship.
Tom u should email them directly. I don't think they even monitor these comments. Good luck.
My financial status has changed. I need cash to pay my bills please mail me my money back. If you can't let me know what you can do. With my deepest heart felt apologies. My mom is in a hospice. We really need the cash. Thank you.
In an earlier update we learned the cost of goods outweighed the pledge amounts. Each cooler shipped brought this company closer to bankruptcy. An unfair yet reasonable solution was the 'guaranteed shipping' fee to cover the gap in unforeseen expenses. The unreasonable option was to ignore that warning and file legal motions. Now the company can add legal fees to its list of unforeseen expenses. And here we are today, no coolers, no money for refunds. My guess is the cost for 'guaranteed shipping' now equal to the original price of the cooler due to mounting expenses. The cooler is nice but nothing you cant already do buy buying a portable blender...plus it will weigh much less. Sorry for anyone still waiting for this thing, what a horribly run kickstarter...
uhhh... what the heck? I just checked Amazon... since when was a BLACK coolest even an option?!
Submitted a Consumer Complaint to the Oregon Department Of Justice also requesting a refund!....so sick of the nil to limited communication from Ryan Grepper and his scam of a company....FYI I suggest everyone else also get on board (you don't even need to be a US citizen, I live in Australia and still got a reply from the Oregon Department Of Justice) and submit Consumer Complaints to the Oregon Department Of Justice as they are investigating this B/S company!
Can I pay the up charge and my Coolest?
Unfortunately for everybody that didn't get their cooler, this product is obsolete now. Other options on the market. That's what happens after three years of waiting. Good luck in your future business Ryan, nobody will ever trust you
I am about to move so how do I get you my new address to ship my kooler????????
It's been 4 years since I paid for this cooler. When will I receive it?
Can we still have a friend buy the Coolest with our personal code, where they get a discount and we get our cooler quicker?
im moving out of state, how do I let you know?
My financial status has changed. I need cash to pay my please mail me my money back. If you can't let me know what you can do. With my deepest heart felt apologies. My mom is in a hospice. We really need the cash. Thank you.
So what's the number of backers that need to get their coolers? I've been waiting a long time like everybody else, and I'm just wondering where I'm at on the pecking order. If I have to wait another two to three years, I want my money back for at least the extras I purchased for the cooler....batter pack, plates, pitcher...
I had ordered 4 of these for Christmas presents. One of recipients got lucky and was in the first shipment. The rest were in the very last U.S. shipping bucket. Last Christmas I didn't want the other 3 to wait any longer so I bought 3 from Amazon (part of the group that solved Ryan's Amazon problem). I'm wishing everyone else luck and writing this off as an expensive lesson.
I would like my money back, shame on you!