Many people have noted the lack of great detail in the announcement from Kevin Siembieda a few days ago. As Kevin stated, that announcement was not meant to get into great detail, but to provide the broad strokes of the past and current status of RRT. It has always been our intention to provide pertinent additional information.
I have spent the past few days reading every single comment from the backers on Kevin’s announcement as well as the two updates after it. I’ve also been reading comments from other sources as well. Below are answers to some of the most common questions being asked. Please remember, this is a business and we are constrained in what we say by contracts and Non-Disclosure Agreements. If you don’t see your question, it may be either, a) we cannot talk about it, b) we are still getting the answer, or c) it was answered in Kevin’s announcement or the subsequent updates.
1. Why doesn’t the dollar amounts that Kevin talked about in the announcement equal the amount raised in the Kickstarter - what happened to the rest of the money?
ANSWER: Many people have been asking this or variants of this question. While we are bound by contractual agreements to not discuss specific dollar amounts spent in some areas, other areas we can freely share that information. For instance, Kevin could tell you how much was spent on tooling and 3D file corrections.
In order to give people a better idea of the overall costs of RRT - and without violating any contracts or NDAs - we provided a pie chart that gave the full cost of producing Wave One and broke it down by percentages where funds went. Due to the way that the graphic shows in the announcement (it is narrow and difficult to read unless specifically clicked on) there have been many who have assumed that it only refers to the dollar amounts quoted by Kevin. To help clear up any confusion, here in text are the numbers as presented in the chart.
Project Expenses to Produce and Ship Wave One = $1,583,451.03
• 38% Manufacturing (3D Corrections, Prototypes, Molds, Manufacturing, Battle Foam Bags)
• 23% Design (Artwork, 3D Sculpting, 3D Prints, Rules, Ninja Division Participation)
• 14% Shipping (Import from China, Shipping to US & International Backers)
• 10% Licensing
• 7% Kickstarter and Amazon Fees
• 3% Project Manager
• 3% Advertising and Promotion
• 2% Pledge Manager Fees
2. Should backers who wish to exchange Wave Two pledges for Wave One rewards submit their credit card info through Kickstarter messaging?
ANSWER: No! In the interest of security, please do not include your Credit Card information in an email or Kickstarter Message. After we have sent you your exact shipping cost, please either call our office at 734-721-2903, or send us a PayPal payment at email@example.com.
All other communication should be via Kickstarter Message if possible.
3. With 3D printing so prevalent now, will PB release the STL files for Wave 2 so that people can print the items themselves?
ANSWER: A lot of people have asked us this. Unfortunately, no we cannot. Robotech® is a licensed property. Palladium does not own the rights to exploit the characters, images and I.P.s of Robotech® in any way.
4. Can backers get physical Robotech® books as part of their rewards substitution for Wave 2?
ANSWER: Backers can request select physical copies of Robotech® RPG books that we have an ample number of. Those available include:
● Robotech® The Shadow Chronicles® Role-Playing Game (Manga size) – $16.95 value
● Robotech® The Macross® Saga Sourcebook – $16.95 value
● Robotech® The Masters Saga™ Sourcebook – $20.95 value
5. Can backers get PDFs of the old Robotech® game as part of their rewards substitution for Wave 2?
ANSWER: Yes, backers can request PDFs of any of the original Robotech® RPG and sourcebooks currently available on DriveThruRPG.com in exchange for part of their Wave Two rewards. We will need confirmation from you about which e-mail address your DriveThroughRPG account is under.
6. The Con Exclusive limit of 1 per backer plus 1 per $100 – does this mean only one type of figure or can backers get multiple models?
ANSWER: You can order any combination of Convention Exclusives that you want, up to the limit as described. For example, backers with up to $99 in RRV can get one Exclusive of their choice; $100-199 can get any two of the same type or two different ones, but just two total; $200-299 can get any three, etc., up to 11 total Exclusives for those with $1,000 or more in RRV. The reason there are any limitations is that these items are more limited in quantity than most others, and we want to let as many backers as possible who want them to be able to get some. We hope you understand.
7. Can backers pick up their Wave 1 substitutes at the office?
ANSWER: Backers who would like to pick up their rewards at the Palladium office can do so. HOWEVER, please do NOT just show up out of the blue. We need you to submit your reward exchange list so we have time to confirm your identity and information, and have it all picked, packed and waiting for you at the door. A few backers already have done this.
8. Can backers pick up their Wave 1 substitutes at the Open House (after the grace period is over)?
ANSWER: Backers who are attending the Palladium Open House can pick up their substitutes at the POH if that is what they would like to do. HOWEVER, if you are NOT attending the event, you should pick up your rewards BEFORE the actual POH - we can hold them for a few weeks after the grace period. In any case, the same rule as above applies, you must send us your selections in advance so that we can have them ready for you.
9. Can a backer give their remaining balance to another person.
ANSWER: Yes – BUT – the Backer must put in the request for the specific rewards he wants to send to ONE alternative individual AND provide Palladium with one “ship to” name and address if different from his own. After confirmation Palladium will ship the rewards to the designated alternate person/beneficiary. Please note, that the shipping cost calculation will be based on the actual “ship to” address.
10. Why has there been no announcement about Wave 2 on our website or our Facebook page?
ANSWER: We wanted to announce this first on the Kickstarter page to the people who are directly affected by this sad turn of events.
Just as I’ve been reading the comments on Kevin’s announcement and the updates since, I will continue to do so. Thank you to everyone who has been in contact with us.