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This campaign is taking Roman’s name into the mud all because of the company he trusted to fulfill the rewards. Studio71 customer service sucks!
Ya'll need to go to his YouTube channel and raise some hell
I have requested three times the stickers for the solders were not in the box. I have been told three times that they were on their way.
PLEASE... how do I get in touch with someone to handle this
Remember he didn't control this, a different company did (company that helped him.)
Couldn't agree more tom! I'm still waiting, feeling very disappointed!
Roman handled this very poorly
Still haven't recieved mine yet in Canada either. Nor have I had any response to the three messages I sent them direct. Strongly feeling like I've been scammed now. Reported to Kickstarter, we'll see if that has any effect. Not hopeful. Not smiling.
Has anyone else from the United Kingdom not received their game?
I am also still waiting for the game to arrive. Still have not received it. Need some sort of update from them!
Email that 21 studio company I believe that's what's it's called I've had mine since mid December
@william I'm from the UK, feeling ripped off if I'm honest
@william, well where ever they are, I hope the games are having a good time... I am having a hard time understanding why they can't return any of my three messages. The last one I sent was before the end of January. I am feeling a bit let down tbh.
@ rod maybe our games have been left in the same room
Guys, this isn't managed by roman, it's one of his partners that runs this. They haven't had a update for a while. Shipping started months ago.
When will we hear something about the app we unlocked? :)
Got my game weeks ago. Surprised they haven't finished yet.
@william, I live in Calgary Canada, I still haven't heard anything, and I've left the three messages now... Still excited, but feeling a bit frustrated at this point to be honest.
still have not gotten my game either and am worried about it were do you guys live @rod @cerys i live in new jersey and maybe they just got delayed anyway I am still waiting for mine too. SO EXITED THO.
@rob I'm still waiting too! Bet ours are having a great time �
Anyone else still waiting for their game, or a response from Roman?
Been meaning to send you a message for a bit now. Game is extremely fun, and everything is well made and put together. Unfortunately, I received everything, except the Neon Green Add-on Blocks I ordered. I know you guys must have been, but I was hoping those could be shipped out when you get a chance, thanks
@Cerys, since they announced they were shipping. I've left them two messages, and still no response. I'm hoping to hear from them soon.
@Rod how long have been waiting?
@Cerys, hanging out with mine somewhere, not being at our houses? ;)
I still have not received my game, does anyone know where it would be?
I sent a message two days ago, but the profile shows they haven't checked in since Dec 30. I get that it's a busy time of year, and I'm all about putting family first, but they should definitely be more active during the time of shipping. Especially since so many bought this to play with their families. Not salty, but feeling concerned.
Roman I still have not received my package and am really worried about it ca you help me locate it. I am in desperation.
Missing stickers and extra large wall block. Cannot seem to locate anybody to fix the problem.
Never received the game; however, did receive the ballista and catapult? Please help
Got mine and Im very pleased, by doing a little bit of organizing and lining the blocks up I was able to fit an extra color and crossbow into the 4 player box :) probably could fit even one more color in. I like that all the extras i ordered can fit in the box. I was worried i was going to lose some of the parts
Got my game before xmas, I was really happy when I received it. Everything was there, me and my family had such fun playing it. Has to be one of the best family games out there. Hope everyone had a great xmas, Smile More.
i just got my game everything is perfect except im missing the reload stickers would appreciate if this could be fixed but not the and of the world
(2 blocks not 4) I can't edit my previous comment.
I'm from Ireland and I got my game a few days before Christmas. I was so happy. The box was in fine condition. Got all my add-ons. But when I went to set up the game there are 2 stickers missing. Or rather I got 22 of the soldier stickers and just 2 of the Roman's legion stickers for the grey soldier blocks not 2. I have 2 extra soldier stickers instead of the roman's legion ones. What can I do?
I live in Washington state and I still got no package, i do Believe you said before holidays and it's New Year's Eve. I don't think it's your fault I feel it's the shipping company but can you double check and see if I'm actually getting for what I paid for, and I see I'm not the only one here who has not got there package yet....
Also, I'm still waiting for the app that we unlocked. Mostly me sending in hundreds of selfies to get us over the line.
Hey Rod, all that but I had my signatures. Unfortunately they were just scribbled and you can't read Brittney's. The game is great though, luckily I had all of my pieces. I hope yours comes soon :)
Not blaming Roman and Brittney for any faults though.
@Maddison, let me guess, overstuffed / damaged box and no signature? I still haven't recieved mine yet, and am now, finally, getting concerned given all the negative feed back here.
Has any one else had different experiences?
My game showed up today, very unhappy and extremely disappointed. That's all I have to say.
It's the 28th here in Australia and unfortunately I didn't receive my game yet. I'm unhappy that i paid $57AUSD for shipping before Christmas and I was without a present for my family. Again, no disrespect to Roman, I know it's not his fault. I wish we got updates from the twitter, Facebook page or Instagram at least. I didn't even get a tracking number. Reading a lot of bad reviews on social media. I hope all of my pieces are in it, the signatures are on it & the box is in good condition. Still smiling more anyway. Have a lovely day everyone.
I am in Florida and have not received my game. Gave my kids and IOU for the game. 2 days ago, I emailed a request for status, but no answer yet. I am getting concerned. Should I contact my credit card company and ask them to intervene on my behalf?
Got my game but was missing add-ons. Have no reply at all from Backer Kit or Roman.
I sadly don't Get the game for christmas in norway :/ but Hey , i wil Get IT soon :D
Got my game and I can't wait to play!! Only problem with it is the box is too small and it has holes in it from jamming everything into it. Hope something can be done about it.
Yep I would dare say no one in Australia recieved theirs. The guys in the US just got theirs last week, so it was always unlikely for us to get ours, due to the crazy Christmas period, freight forwarders get extremely busy.
Merry Xmas All.
Unfortunately my game wasn't delivered today. I hope all other Aussies got their games. I haven't got a Christmas present now � no disrespect to Roman, I love him & watch daily. I'm not blaming him ❤
All Aussies holding their breath for it to be here in the next 21 hours and in good condition. And for me I'm really hoping mine has the signatures because I ordered during the live stream ❤