Funded! This project was successfully funded on April 9, 2013.

Update #25

Video: Behind the Scenes #2

Hi Backers, 

We've got something special for you this week! 

If you're not into our 'Behind the Scenes' content you can scroll down to the bottom to get the latest progress report, but if you want to take a little journey with the team, watch the video below:

Back in May, soon after the campaign had ended, we where invited to give a presentation about Thermodo by the awesome people at MailChimp. The above video was recorded in Atlanta, Georgia at the end of May and tells the story of that trip. We know it's not directly related to the current production of Thermodo, as the video takes place right after the campaign ended, but we think it's a great addition to the story behind the project. We hope you enjoyed it and we want to thank MailChimp for making it all happen!

Progress Report: Hardware 

This week we placed the order for the Thermodo production tools. That is significant, because it means that they're now producing the tools that we'll use for mass production. This includes the PCB Soldering tool, the Keyring tool, The Logo Printing tool and the Packaging tool. In a sense it's a lockdown of the production method. Once these tools are created, we can start the various processes associated with them.

We are also waiting for the last samples on the white and red versions to come in. The latest samples will have new component values that we'll use to solve some of the software challenges we're currently facing.

Progress Report: Software

Now that we've received working production samples, we've been neck deep in the software side of things these past few weeks. We plan to write a wordy update on the specifics later on, but for now, let's take a quick look at one of the challenges we're currently wrestling with.

We discovered that the maximum amplitude level varies greatly in different types of devices and even within the same family of devices. What that means is that sticking a Thermodo into, say, an iPhone 4S and an iPad gives us very different amplitude levels for the software to process. Even within the same product group we might experience variations depending on production series and the exact components inside. There's no standards: Phones, tablets and computers give off wildly different amplitude levels. We need to solve this in a clever way.

Now the easiest solution for us would be to introduce a calibration step that the user had to go through on his or hers device, but honestly we feel like that's something that would greatly detract from the ease of use. Signal amplitude shouldn't be something the user has to worry about. We want Thermodo to work on every device that has software for it with no calibration needed.

This puts quite a bit of pressure on us to come up with an elegant solution that will work everywhere, for both users and 3rd party developers. This quest produces some serious math on the whiteboard - and we even produced an iPad app to help us experiment faster (more about this in a later update). The SDK for both iOS and Android is still progressing on all fronts, but we need to crack this rudimentary problem before we can start building on top of it.

iOS companion app design has been completed and is being implemented, and we think you're really going to like what we've come up with.

As usual we'll keep everyone informed as things are progressing. We'd love to hear what you think about the 'Behind the Scenes #2', so let us know in the comments. As always, we thank you for your patience and understanding as we continue on this journey. Stay awesome!

Sincerely,

Your team in Copenhagen.

Comments

    1. Fb_profile_picture.small

      Creator Marie-Andree Poisson on September 14, 2013

      @Thesmack Chaque projet est différent mais des délais de 2-4 mois ne sont pas rares, surtout quand l'objectif initial est dépassé considérablement.

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      Creator Themasck on September 13, 2013

      j'espere que vous livrerez le produit le plus tot et pas comme "radius case kickstrater" qui apres 6 mois j'attend toujours mon produit

    3. Img_0034.small

      Creator Themasck on September 13, 2013

      I hope that you will deliver the product earlier and not as "radius kickstrater box" that after six months I am still waiting for my product

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      Creator Ricardo González on September 9, 2013

      @Robocat, keep the updates coming, it's part of why people backed you (and it's a big part of it, at least for me).
      I can see where people like @Zeenfolio are coming from, but the delivery date is not a big priority for me (and it shouldn't be for anyone, because this is kickstarter, not a shop) as long as the project team keep the updates coming frequently...

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      Creator Zenfoolio on September 5, 2013

      @Robocat Thanks for your response. I'm sure we all appreciate hearing from you.
      I don't want to take up your time with a back and forth. I just want to make the point that I hope your team understands that when a project is delayed, we no longer want to know details about the process, unless they help explain the delay (which I'm sure you thought you were doing with the updates). You have heard a few voices here complain, and now we should let you continue with your work.
      We all know you guys are trying to do something original and difficult, and although I too wish for teleporting powers, we don't have them, and we have to rely on your communications with us to judge how things are going. There's nothing we can do but wait, and the world will not end if we have to wait a lot longer for the Thermodo to arrive in this world.
      So please consider my postings as encouragement to do the best that you can, as well as to stay focused. All the best.
      P.S. Of course I don't claim to speak for any other backers, even while using the term "we".

    6. Robocat3.small

      Creator Robocat on September 4, 2013

      @Zenfoolio We're sorry you feel that way. Sometimes we'd wish we could teleport all of you into the Robocat office and show you exactly what's going on, on a daily basis. I'm absolutely sure that you would have more confidence in the work being done. There's a couple of different underlaying pins to your argument that I'd like to address. First of all, as @Cool Breeze pointed out. This particular video was shot soon after the campaign had ended - we would probably have given a different presentation, more in-depth about the challenges of production, had it been today. Granted it's taken us a while to edit the video - but that's because creating these videos always take a backseat to working on the actual product. In this particular case there's also been some waiting on MailChimp to 'approve' the video.

      We want to make sure that everyone understands, that these videos never take away any resources that could otherwise have been spend directly working on the product. It's something extra we have decided to add, because we think it adds value to the story. It always pains us to see this effort misunderstood, as it's something we care deeply about and that we spend extra resources and free time on. It's not a distraction, it's an addition.

      Regarding the timeline and us seemingly not 'caring' about it. I truly apologize if that is what you've gotten from these updates. The august timeframe was something we decided on before the project launched back when this was a 35k project with a 1000 Thermodos needed to be produced. All of them handled and shipped from the office. With more than 10 times as many units we've had to completely change those plans. It makes sense to us that delivering 10 times as much, with vast improvements and changes to the product and handling would take a while longer. The timeframe is constantly on our minds, but we also feel like the project is a completely different undertaking from when we first drafted the schedule for the kickstarter - which a few, including you, now angrily holds over our heads. What you seemingly call 'bullshit' we believe is a part of the healthy process of building this thing. Many other people would probably have gone a less transparent direction, but we've always believed in being honest and showing you these things we are 'painfully agonizing over' (as you put it). In the end, we can only say that we're doing our very best - if we worked much harder our team members would probably drop dead. We hope that our future 'agonizing' will show you more definitive proof that the team is indeed moving forward.

    7. Space%20monkey%20copy.small

      Creator Jeremy C. on September 4, 2013

      bla bla bla hurry up and ship

    8. Img_0520.small

      Creator Dan Pritchett on September 4, 2013

      Shame it wasn't at the end of August, you could've attended DragonCon.

    9. Img_4306.small

      Creator Zenfoolio on September 3, 2013

      @Cool Breeze Thanks for trying to ease my mind. But don't you think they simply could have not released the video as part of the Kickstarter Update? The video was released after delay problems were acknowledged and not very well explained.

      I know it's almost pointless to complain, and I respect the process of trying to do something that nobody else has the brains/balls/vision to try....that's why I backed this project...but I wish there was less bullshit and more hard work. Venders can't be blamed for everything.

      Thanks for trying to reason with me!

    10. Missing_small

      Creator Michael LaBella on September 3, 2013

      @Zenfoolio While I initially had the same concern about traveling to MailChimp and giving a presentation on a product that is going to be late to the backers I switched on my powers of observation and comprehension. The video clearly shows that the presentation was given on May 13, 2013. Some quick math shows it was 34 days after funding was completed (as a backer I personally find that very acceptable). I believe that is what you missed.

    11. Img_4306.small

      Creator Zenfoolio on September 3, 2013

      Hello- Thanks for the update.

      I don't get any sense that you feel that your obligation to deliver a finished product by August 2013 is of much concern for your team? It's almost inconceivable that you would go to discuss a Kickstarter campaign at MailChimp that is up until this point, a failure. I must be missing something here?!

      I'm sure we all want to be supportive of the process, and give your team all the leeway that is needed (mostly because we have no choice), but it's a slap in the face to your backers to present an image of normalcy in regards to delivery date, when the basic engineering doesn't seemed to be solved.

      I had the same feeling when watching videos of your team painfully agonizing over the colors and printing/etching of the lettering on the device. Although many of us are interested in a well designed, well thought out device, those things become less important when we're trying to judge if your team will ever move forward.

      If I've got it all wrong, someone please educate me.

      Thanks and all the best.

    12. Johnousbybw.small

      Creator John Ousby on August 31, 2013

      nice video guys, shows the passion! good luck

    13. Missing_small

      Creator Daniel Batchelor on August 30, 2013

      Nice update. As I was reading through the signal issue my first throught was just have the user calibrate the Thermodo during set up, then I read you had, of course, already thought of that. I personally don't think it's a big deal, but I commend you for your commitment to end-user experience. Compared to another KS I've backed, I think you're doing a great job at keeping us informed and giving us a sense of really being apart of this project. Thank you for that.

    14. Fb_profile_picture.small

      Creator Erich Salvesen on August 30, 2013

      I enjoy it when people gripe over kickstarter projects being delayed.....

      Thanks for the update.

    15. Facebook.small

      Creator Dimon Hunter on August 30, 2013

      That was an enjoyable update! Keep them coming!

    16. Fb_profile_picture.small

      Creator Charles A Stoten on August 30, 2013

      You guys are pretty awesome. I am glad I backed the project more because I am glad to have backed you guys. I'm looking forward to what's next from robocat

    17. Missing_small

      Creator Rafik DJENAOUI on August 29, 2013

      Guys when is the delivery? we need to know

    18. Missing_small

      Creator Tim Hulsey on August 29, 2013

      Just watched the MailChimp video. Fantastic! With all the debate about global temperatures, I can't imagine a more useful device than Thermodo. Just think of the data that could be collected on an iPhone and then combined into a huge database from all over the world. Think of the value of that data!

    19. Screen_shot_2014-03-25_at_4.16.23_pm.small

      Creator Jon Atherton on August 29, 2013

      I have a solution for you, please private message me. I have dealt with this sort of stuff a lot (see my own kickstarter projects)

    20. Josephdecarlo-caricature-cropped.small

      Creator Joseph DeCarlo on August 29, 2013

      Love the Behind the Scenes series!

      I work walking distance from MailChimp and wished there had been some way for me to have known you were in town. I would have loved to have met you all.

      Keep up the good work. I have supported 22 Kickstarter campaigns, to date, and yours is by far the most enjoyable.

      Cudos!

    21. Missing_small

      Creator Adam Farden (deleted) on August 29, 2013

      Full. Of. Win.

    22. Missing_small

      Creator F.Bignon on August 29, 2013

      Quel boulot !
      Courage les gars .
      Et continuez les vidéos ;-)

    23. Fb_profile_picture.small

      Creator IS on August 29, 2013

      Did you enjoy any of our great southern menu during your stay here? Enjoy your video updates. You do a super job promoting your brand.

      -Israel
      Atlanta, GA

    24. Robocat3.small

      Creator Robocat on August 29, 2013

      @kokobin We're glad you liked it!

      @Shawn Walker It's not something we want to promise people, but we are very much looking into the possibility of getting a native Windows Phone app - we are in talks with a few developers and it'll all depend on how that turns out.

      @José Luis Cob That is unfortunately the reality we are facing, yes. We're still aiming for 'Fall 2013' which, by the sound of our suppliers, still sound very realistic - but at the end of the day we are at the mercy of any issues that may arise- but trust us, we are doing everything we can to make sure that you get the best product possible, within a reasonable timeline.

    25. Missing_small

      Creator kokobin on August 29, 2013

      Just watched your video update. Seems you guys are into having fun, in addition to the hard work. Cool!!

    26. Fb_profile_picture.small

      Creator Shawn Walker on August 29, 2013

      Nice to hear things are moving forward!

      I know we didn't reach the 400k level but will there be any hope of a Windows Phone app/sdk in the future?

    27. Snow.small

      Creator José Luis Cob on August 29, 2013

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