I’m, Iurii Kopytsia, the inventor of Rinsten Spring, apologizing for the long silence. But, we had a reasons for that.
Several springs were broken at our backers. Fortunately, no one was hurt!
I temporarily suspend the sending of the springs, until I find out the reasons.
The whole party will be returned to the factory and will take all possible measures to avoid this incident in the future.
Our experts in the field of strength of metal, are now actively working on clarifying the causes of the failure.
I hope that you accept this news with understanding. This is production. These are complex processes.
We will send all your orders, but only after I will sure of the quality of the product.
Also, we ask those who have already received springs to pay attention to the fact that the spring can bursts. And be careful of using the spring.
In case of a breakdown, please contact us immediately: firstname.lastname@example.org
Once again I want to emphasize that this is a temporary delay. And we'll start sending out the springs as soon as we can fix the problem.