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Rhino Rig Launched!
PDF & Video Update
Motion Control Update
Shipping is complete!
Shipping Update & Fixes (info on PDF and Video too)
First off, I need to sincerely apologize for the lack of communication on our part about the status of this reward.
We have no excuse for how long this has taken but I do have some exciting news. Originally, we wanted to have a simple PDF tutorial outlining how we at Rhino go about product design. It's taken us a while to figure out what we actually want this to look like, but I think you all will be stoked with the outcome.
Instead of a short PDF, we will be releasing a 50+ page E-Book for you to download. The delay isn't ideal in getting this out but it has allowed us to include detailed info and lessons we've learned while developing the Battery Holster and the Rhino Rig.
We keep learning so much in the process of developing gear that we'll be releasing a second part of this E-book that goes into different aspects of developing and selling products including; order fulfillment, inventory management, importing from foreign countries, and patenting. As an original backer of this we'll send you that E-book for free when it comes out.
We want to make up for taking so long with by offering you the following:
- The original pledge with the E-book and the video
- Access to new content for free when it comes out
- A 15% off coupon to use at our store
Where we're at with the reward:
We're committed to not launching our Rhino Rig on Kickstarter until we send you your reward. It was a mistake to launch the Battery Holsters before we had delivered on this. We put too much of our time into developing new gear and fulfilling the sliders when we should have given this higher priority.
We have all of the content written and are laying it out with all of the pictures. Most of the video is shot and we'll start editing it next week.
We are shooting to launch the Rig at the end of the month so you will get the PDF and video before the Rhino Rig launches.
Thanks for sticking with us as we continue to grow.
Kyle & Rhino Team
We hope you're loving your sliders. We wanted to give you an update on some of the future accessories that we hinted about in our original project and give you some insider info on what we're up to next.
We've been working on the motion control feature for a while now and electronics engineering is definitely a challenging and expensive endeavor. But, we are committed to motorizing the Rhino Slider and making it the best motorized slider on the market. We'll be using Bluetooth to connect the slider to your iOS or Android device to remotely control it. The apps won't launch with the control unit but they'll be coming shortly after.
Here's our dilemma, we're still looking to contract another electronics engineer to speed up our development pace. We've interviewed a few in the Seattle area and haven't landed the perfect person yet. If you know anyone who has experience in stepper and servo motor control along with PCB programming, shoot us an email at firstname.lastname@example.org.
ALSO, We finally engineered a way to make our infinite rails work! The huge issue was the seams between where the rails connect. We just contracted a super-high performance machine shop that can hold the tolerances to make this happen. These will be launching in the next few months. They'll be sold in 4' pairs with a bridge (they need to be supported every 4'. The 4' rails will collapse into 2, 2' rails so you can travel with the system.
With all that said, here's our timeline for our future product releases including Rhino Slider Motion.
Battery Holsters will end in early May. We hope to deliver those (if it gets funded) by mid-June and launch our next project, Rhino Rig, right after. If you don't have a good rig yet, definitely wait for the Rhino Rig. We'll start teasing it soon when we get our prototypes finished. As soon as we deliver on the Rhino Rig (should be August/September-ish) we will release Rhino Slider Motion on Kickstarter (as long as development is completed). We feel that Kickstarter would be a great platform to release it and give our original backers first access at a reduced cost.
Anyway, I hope that answers a lot of your questions and fills you in on what Rhino is up to. If you have any questions, concerns or suggestions, please let us know! Thanks!
Kyle & Rhino Team
Hey Backers! I'm stoked to say that we've officially boxed up all of the sliders and shipped most as of earlier this week.
There's about 40 that are international orders that USPS can't ship to. If you haven't received a notice yet it's because it's "over-length" for your country. We'll be shipping those orders using DHL which will cost about 3x as much as USPS but that's our only option. You won't be charged for the extra cost.
We're still getting setup to ship with DHL so we'll be getting those orders out early next week.
Also, we have about 14 backers that we don't have addresses for so we'll be emailing out to get those so we can ship your order.
Just as a reminder, if you have any questions about your order or slider when it's delivered you'll get the fastest response if you email email@example.com.
Kyle & Rhino Team
First off I need to apologize for not communicating in the past few weeks. We've been working 8+ hours a day shipping these out so we haven't had much time to fill you guys in on what's up.
So, things are going great! We have about 425 shipped out and we'll be finishing up pretty soon. We've been at the mercy of our anodizer (black coating for the slider parts) and he's been taking his sweet time even knowing our circumstances. So once again, my delivery estimates aren't the most accurate BUT we are getting a lot of these out which I'm pretty happy with :)
PRO RAILS POSSIBLY DAMAGING ROLLERS
If you ordered a PRO slider and some of the wheels on the carriage are damaged/slashed/gouged, PLEASE let us know and we'll get replacements out to you. It turns out that the PRO rails can gain momentum inside the box and damage the smaller box that holds the main Rhino Slider Components, mainly the wheels on the carriage.
THREAD ISSUES WITH PRO RAILS
We've had some issues with the threads on the ends of the PRO rails. The first batch we inspected were perfect, but the next few had some defects we didn't catch before they went out the door. So, if you're trying to assemble your slider and one or more of the main mounting screws won't go in all the way, the thread will need to be "chased" with a 5/16-18 tap. You can either buy on at the hardware store or send back your slider and we'll do it for you. Go slow and make sure it's straight, but it should be pretty easy.
THREAD ISSUES ON LEGS
The same goes with the legs (we've already posted on this), but if one or more of the rubber feet won't go in all the way, the thread probably needs to be chased with a 1/4-20 tap.
After we started getting reports of these issues, we began chasing all threads so that they're perfect. So no need to worry if your order number is above 300 or so (that's when we caught the issue).
PDF & VIDEO
I will be the first to admit that this reward has taken a backseat to fulfilling the actual PDF awards. And, since I've been learning so much (I guess that'll never stop) it's been hard to nail down what I want the video to cover. So, I have a solution! I'm almost done writing the PDF portion of it which will be available in about 2 weeks. The video portion will consist of many 10-15 min segments on different topics (maybe even user requests). These segments will come out soon but one at a time as we have time to write and film them. They will include behind the scenes footage at our machine shops teaching you everything that was promised in the original reward. Hopefully, that sounds OK to everyone who will be getting it. You'll get a lot more content but it'll just be spaced over a longer period of time.
You guys rock. We couldn't have built this company without you. We are so grateful for you sticking with us through the many delays we experience. We're just glad you're along for the ride. That's what Kickstarter is all about. Oh, and get ready for more Kickstarter projects coming up soon. Rhino Battery Holsters will be launching soon and the Rhino Rig will hopefully be launching during NAB in April.
Kyle & Rhino Team