CrowdOx Design-Selection Surveys have Launched!
Success + Go Fill Out the Survey!
Thank you so much for helping make Replica a reality! So that I can get your Surfaces in the mail, there are a couple steps that need to take place:
- If they haven’t done it already, Kickstarter will process your credit card payment. This can take up to 2 weeks to complete.
- You should have just received a design-selection survey from the folks at Crowd Ox. This is an extremely simple survey that will help me collect the info I need to fulfill your rewards. The entire process should only take a couple minutes to complete.
The survey has been sent directly to the email address linked to your Kickstarter order. Be sure to check your spam folder in case it was captured there!
It is important to submit the completed survey as quickly as possible so that I can begin fulfillment. I need to get every survey back by Monday, December 3 at 12 pm CST to make sure you get your Surfaces before December 25!
And now for some answers to questions you probably have:
What is CrowdOx?
CrowdOx gives you the opportunity to verify your pledge level and select your designs, as well as verify and validate your shipping address. On top of all that, you can also upgrade your pledge level or add additional items to your existing pledge!
You do not need to make a login and password in order to access your survey as you will receive an email with a unique link. If you want to go back to review your info, simply click on the link in your email again.
If you run into any survey related issues, you can reach out directly to the CrowdOx team right from the bottom of the form (see image below). They are very friendly and quick to respond! For any product or shipping-related enquiries, you can also contact me right from the bottom of the survey form (or at email@example.com). As you can imagine, I’m super busy working on finalizing the project and fulfilling your rewards so be sure to follow the campaign updates before contacting us.
I can't find my survey email
The personalized link was emailed to the address that you provided when making your pledge. Be sure to check your spam folder. If you have lost your survey email, you can submit your email address using this retrieve tool: https://app.crowdox.com/retrieve/replica/replica-surfaces-hyper-realistic-photography-backd
I added extra funds to my pledge to buy additional Surfaces/Stands, how do I use my credit?
When you open up your survey, it will open on the reward level that you pledged for. You can either upgrade to a higher reward level using the funds you have or you will see your credit on the “Extras” page where you can select from various add-on items.
I have moved, how do I edit my address?
You can go back into your survey at any time to update your address.
Once I’m ready to prepare your order for shipment, I will lock the order at which point you will not be able to edit your address. Please contact me at firstname.lastname@example.org if this happens and you are unable to edit your address.
Still have a question?
Feel free to email me at email@example.com