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Dreamfall Chapters is the long-awaited sequel to acclaimed PC adventure games The Longest Journey and Dreamfall: The Longest Journey
Dreamfall Chapters is the long-awaited sequel to acclaimed PC adventure games The Longest Journey and Dreamfall: The Longest Journey
21,858 backers pledged $1,538,425 to help bring this project to life.

Survey FAQ and our first video Q&A!

Posted by Red Thread Games (Creator)

Greetings, backers!

Yesterday we finally sent out our Kickstarter backer survey, and a lot of you have already replied. Thank you! The sooner we get everyone's responses, the sooner we can enable our backer management system. If you haven't filled out the survey yet, please do so at your earliest convenience.

We've received a bunch of questions from a bunch of people about the survey, so we've put together a brief FAQ to answer some of your most common questions.

Kickstarter survey FAQ

Why do you ask for address information on digital tiers?

The reason we're asking for your address is because Kickstarter doesn't offer much in terms of survey customisation, and we are only able to send out one survey per pledge tier.

Even if you've pledged for a digital only tier, you may have add-ons like T-shirts and soundtrack CDs, and in that case we would need your shipping information. Since the survey does not take add-ons into account, we have to ask for everyone's address.

This will also make it easier to add new add-ons through our backer management system in the future. You will also be able to keep your address up-to-date through the management system.

We are strong proponents of privacy, and Red Thread Games will never use your personal information for anything other than calculating costs and shipping you the physical goods. We will never share your address with anyone.

Why do you ask which platform I will be playing the game on?

This is simply to give us some ballpark numbers for platform distribution. Data! It's important! You will of course be able to play Dreamfall Chapters on multiple platforms. Unfortunately this survey only allows for a single choice with radio buttons, and not multiple choice using checkboxes.

You will not be locked to the platform you select in this survey.

Why didn't the survey ask me about add-ons?

The Kickstarter survey is not well suited for these kinds of questions. You will soon be able to select and manage your add-ons through our backer management system.

How can I change my pledge tier?

Email us at backers@redthreadgames.com and we will do our best to help you.

When will I be able to provide input on how I want to appear in the game on $1000+ tiers?

We're still some ways off, but we will contact you later for input!

Can I buy a T-shirt even though I pledged less than $20?

Yes! T-shirts for everyone!

We will be providing this option through our backer management system.

What are your rules/restrictions for the credit list?

There's still plenty of time before the credits are nailed down, but in general we'd prefer you to stick with your given name or a (non-offensive) nickname of your choice. Or a pseudonym, if you so wish. Or the name of your partner, spouse, parent, child, or pet lizard.

We will allow couples (say, Mr & Mrs Smith, John & Jane Jones, Laurel & Hardy) but we can't really start listing the names of your entire family -- the list will get massive, and it's a bit unfair to everyone else.

If you have any special requests, let us know and we'll do our best to help you out. We reserve the right to say no if it doesn't fit within our guidelines, but in general we'll be flexible and friendly about it.

If you have any more questions, please let us know, and we'll put together an updated FAQ.

Video Q&A!

A few weeks ago, we solicited your questions via Facebook, Twitter and the forums, and the response was fantastic. Last week the team sat down to answer some of those questions, starting with the ones we received through Facebook and Twitter, and we've finally published the first part of the video Q&A on our brand new YouTube channel.

We'll be doing a second video Q&A soon, and you can keep asking questions in the Q&A thread on the official forum. We can't guarantee to answer all (or even most) of your questions, but we'll pick the best and most interesting ones and get the team back in front of the camera to answer them.

That's it for now, gang. Thanks again for your patience and support, and we'll be back with more information and video updates soon!

Sincerely,

Your friends at Red Thread Games

Comments

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    1. Princess Erimemushinteperem on

      New update? How much money has been gathered counting paypal now? Are we at the 2 million or anywhere near it? o.o

    2. Missing avatar

      James Siddle on

      Great Q&A, thanks!

    3. Casey Yeager on

      Curse you for selling out of the puppet master D: I'd easily throw down another $200 to get a likeness of my furry character into the game! Really Really excited to see this coming along so well <3 thanks for keeping us in the loop

    4. Missing avatar

      Jani Ylä-Pelto on

      Do scandinavian characters (ä,ö,å) translate correctly thru the Kickstarter survey? Just want to make sure my name is spelled as it should in the credits.

    5. Thomas Richard on

      @ Jito463
      Ah, perfect. That's all I needed to hear. Thanks!

    6. Heimdall - DreamT-WoOS-ShadRun-KC:D-DOoD on

      Funny vid and an awesome update! Lots of good questions. I have added a question for upcoming Q&As on the forum thread. If there will be any that is. :) Good to know that the backer system is coming along.

    7. FF_Redux on

      Thank you James Clayton!

    8. Jito463 - WoOS, LofUT on

      @Thomas
      You did it right. Once they get their backer system up and running, you'll be able to configure everything (in theory).

    9. Thomas Richard on

      But I didn't choose a tier...I just added in money to get the t-shirt. The instructions said not to change your tier...

    10. James Clayton on

      People who missed the survey: There's a link for 'Your response' at the bottom of the pledge level you selected in the sidebar to the right.

    11. FF_Redux on

      I think I missed the survey? Can I do it somehow? :(

    12. Danny Kiregbaum Laursen on

      I hear some talk about Dreamfall Chapters maybe coming to PS4.
      Is this true?

    13. John Phil on

      Hi! Not sure if I deleted the email for the survey, or if I just never received it. Can you resend it to backers?

    14. Edgardo- WeresheepMonkey of Original Sin on

      Got the e-mail, link takes me here but I don't see a survey button or banner on my KS page. Maybe KS made a mistake?

    15. Daniel J Day | Unreal World on

      Was glad to see the survey yesterday, hope you include my middle name cause that's what i wrote so yeah. Keep it up guys! :)

    16. Christine - Dream Traveller on

      I'm sorry, what? Did you say something? I was too busy watching the VIDEO!!!!!!!!! Too awesome guys. Yous all is hilarious :D Thank you and as always, the wait was well worth it!

    17. Thomas Richard on

      I don't see any survey button or recieved any email yet. Checked my spam as well. I don't want to sound petty (I really wanted to support this game as much as I could) but I've been waiting to get the t-shirt for months!

    18. S.D. on

      Edgardo: Look near the top of the Kickstarter website (even this page); there should be a banner with a button, just like the other Kickstarter surveys you've answered :-)

    19. Don Reba on

      Thanks for the update!
      Sorry, could not help but laugh at Rakel's uncomfortable look.
      It's just a rubber ducky.

    20. Red Thread Games Creator on

      @Edgardo: The surveys were sent through Kickstarter's system. Make sure your email address is up-to-date there. You should still be able to reply to the survey through Kickstarter, even without the email.

    21. Edgardo- WeresheepMonkey of Original Sin on

      I didn't get a survey either, not in spam folder, I checked. Were all sent yesterday?

    22. Red Thread Games Creator on

      @Wenchin Lee: Check your spam folder, maybe?

    23. Sylvain Trinel on

      It's not possible to have vostfr on your video update ? :(

    24. Missing avatar

      Wenchin Lee on

      NM, I didn't get anything in my email but I see I can do it here

    25. Missing avatar

      Wenchin Lee on

      ? I did not get a survey yesterday :(

    26. Red Thread Games Creator on

      @Chhem: You will be able to manage all your personal details through our backer management system, including your shipping address.

    27. Missing avatar

      Chhem on

      Can we change our address if we move?

    28. Amund Bugge on

      "You will not be locked to the platform you select in this survey."

      Thank you. :)