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Dreamfall Chapters is the long-awaited sequel to acclaimed PC adventure games The Longest Journey and Dreamfall: The Longest Journey
Dreamfall Chapters is the long-awaited sequel to acclaimed PC adventure games The Longest Journey and Dreamfall: The Longest Journey
21,858 backers pledged $1,538,425 to help bring this project to life.

Another rewards update

Posted by Red Thread Games (Creator)

Hi all,

We're sure many of you have been asking the same question: what's happening with the physical rewards?

The good news is, we're close. The bad news is that we won't be shipping everything at once – more on that below. First, here's what the Journeyman Edition box looks like:


The Journeyman Edition comes in a six-panel DVD Digipak, with the game on a single, dual-layer DVD. It's a great-looking box, designed by art director Christoffer Grav. Production on the boxes begins shortly, and they're shipping in January. Different territories may see different ship dates.

Before we get to the rest of the update, here's a brief recap of what’s been happening with Dreamfall Chapters in 2017.

We spent the first six months of the year working on two new ‘complete editions’ of the game: the “definite experience” for consoles, and The Final Cut for desktop platforms. These were both massive projects that, not unexpectedly, ended up taking more time than planned – but they were worth the effort.

The Final Cut (TFC) is the culmination of a dream we had since before Book One was released. It was always our intent to return to the beginning and rework the game before committing it to physical media for posterity. TFC turned out as well as we could hope, and reflects the vision we had for Dreamfall Chapters five years ago: one complete and continuous story divided into five acts.

TFC launched July 21 — right in the middle of summer holidays (in retrospect, not a fantastic idea) – as a free update. We received very positive feedback from players, and, with both Steam and GOG promoting the re-release, we sold more copies than expected.

We had planned to patch the game shortly afterwards…because when have we not had to patch the game after a release? Well, as it turned out, not this time. The version on Steam, GOG and Humble is the best, most stable and optimised version of the game. And it’s very likely that this will remain the final final cut of Dreamfall Chapters.

In mid-August, we began work on the first batch of boxes, starting with the $110 tier: the Journeyman Edition.

At the end of September, after multiple email reminders (and attempts to get in touch with unresponsive backers) we locked down shipping addresses. We hit a snag, unfortunately, when the person responsible for organising and handling backers and rewards took a leave of absence. This required some reorganisation and changes, putting a sizeable strain on our already thinly-stretched team.

We’re finally back on track, and following the Journeyman Edition will be the higher-tier boxes, containing additional printed materials and other goodies — maps, books, USB keys. These are pencilled for production in February.

The official soundtrack CDs will ship separately, most likely in January. This CD Digipak features the remastered musical score from The Final Cut. If you pledged $50 and up, you can already download a digital copy of the soundtrack through your Humble account. If you've forgotten how to access your account and digital rewards, please follow this link.

The remaining digital rewards will arrive around the same time as the second batch of boxes. The art book is done, and we're working on Journeys Birth and the accompanying comic, containing several short stories that provide more context and background to the game. We look forward to expanding the universe and sharing our stories with you.

Oh, and you may have missed this one: the extra outfits and hairstyles for Zoë are already available in The Final Cut, for those of you who backed the relevant tiers. To access them, you'll need your forum badge key (this is also listed in your Humble account). Boot up the game, go to 'Settings' and select the 'Redeem key' tab. Paste the forum key into this box and click submit. If your key is valid, you should see a message confirming the unlock. If it's not valid, please make sure your pledge level included these rewards.

Finally, we’ve heard from a couple of people who never received t-shirts. While we don’t know the reason for this — the shirts were handled by a third party — we want to sort it out: if you pledged for (but never received) shirt(s), please send us an email at and include ’t-shirt’ in the heading; we’ll get back to you shortly. These shirts will be different from the originally produced shirts, but that makes them all the more unique!

Quite a few of you have also asked for a general Red Thread Games update: what's the status on our new games, are we planning another Kickstarter, will we ever make The Longest Journey Home. (Etc.) We will answer some of those questions in our Christmas update – and hopefully share some more good news.

Until then, we wish you all a wonderful (and not too dark or cold, or, if you reside on the bottom hemisphere, hot and humid) December!

The Red Thread Games Team



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    1. Jennie on

      Aesgard, I'm sorry to hear that. :( Were you using the Steam version or the GOG version? I have both versions but only tried it on Steam, as I saved an older copy from GOG with some longer dialogues and scenes that were cut in the final cut version and am keeping this copy on my computer so I can go back and forth.

      I assume you tried with the Final Cut version? I believe that's the only version it works with. I'd suggest writing an e-mail to support, but I never got a response when I sent one. :( You may have better luck, however. Maybe uninstalling and reinstalling will help? You could try it.

      Also, this is probably an obvious question, as you mentioned wardrobe in your comment, but you did try accessing the wardrobe in Zoe's room, right? You have to go to her apartment and change there. I know this is most likely what you tried to do anyway, but I thought I would write it for you just in case.

      By the way, my name is Jennie, not Jeannie, there's no "a." :) No big deal, just a common mistake I see with the spelling of my name that gives it a different pronunciation entirely. :D

      Good luck, I hope you're able to get this resolved!

    2. Missing avatar

      Aesgard on

      I'm happy for you, Jeannie. As for me, even though I got the message telling me the key was successfully redeemed, I can't access the wardrobe. The interaction icon simply isn't there, guess I'll just play the game and uninstall it

    3. Jennie on

      Aesgard, that was the problem! I didn't even realize I was in offline mode, but it's fixed now, and I have access to all of my outfits. Thanks!

    4. Ethan Roseman on

      Hi, I'm having the same issue as TrevorTHQ actually. And my address has changed since 2013. No rewards I should be getting have been shipped already, right?

    5. Tharbeard on

      UPDATE: Thanks for sending my BackerKit link. Address updated. Problem solved.

    6. Tharbeard on


      I tried to log into BackerKit but it said there was no survey for my email, I tried various emails that I've used in the past with no success. Any suggestions?

      Best regards...

    7. Missing avatar

      Aesgard on

      OK, I just redeemed my key. If anyone's having trouble, you can't be "offline" (I mean, I had internet access, but in upper right corner the game would display me as "offline" because I had offline mode on). So you need to go to settings -> connectivity -> untick offline mode. Game will ask you to set up an account but there's no need to, I didn't set any up, Then you go to redeem key and, well, redeem your key.

    8. Missing avatar

      Neo on

      Hi! Please bring all digital bonus stuff on GOG! :)

    9. Missing avatar

      Aesgard on

      Like Jeannie, I'm also having trouble redeeming the the extra outfits and hairstyles, I sent an email to the support

    10. Christine - Dream Traveller on

      Thank you for breaking the silence and giving us a detailed update. This is a long needed and appreciated update. I very much look forward to receiving my box and know it will be great. I too will throw all my monies at the screen and stroke as many cannons as it takes to get TLJ Home made.

    11. Jennie on

      @Red Thread Games, Thanks for the response. I sent an e-mail the day I wrote the message but have not yet received a reply. However, I didn't know to include the e-mail in the message, as I was sending it from the e-mail associated with my account. I'll try again with updated information. :)

    12. Palindrome Bob-XSF-I'm in AGL589-BG5.22

      @Eladio: you can still change your address in the Backerkit.

    13. Eladio Marquez on

      Your message explains why I haven't received response to my request to change my address since I moved after it was locked, but it doesn't clarify whether there will be another survey or another general way to update the shipping address for those of us who've moved. Do you have any mechanism in place for this?

    14. Red Thread Games Creator on

      @ALeX: As stated in yesterday's update, we're shipping the Journeyman Edition boxes in January.

    15. Red Thread Games Creator on

      @itamar: Unfortunately, we don't have the capacity to answer everyone. A typo is unfortunate but the team cannot respond directly to every bug report :(

    16. Red Thread Games Creator on

      @Nay Rolph: The game contains both French and German subtitles, along with German voices. The game was expanded to include more than twice the amount of dialogue than we had in the original design and script.

    17. Nay Rolph on

      ACHIEVED! German and French language support, along with additional dialogue!
      I waiting for it !

    18. Cyberbard | Shift Happens on

      I would throw all my arens at the screen if you guys decided to go ahead and kickstart TLJ: Home. Just saying. No pressure. Do it.

    19. itamar on

      I finally played the game (Final Cut version) this week, after a loooong wait to get the best possible version. Sadly I was disappointed both by the relative lack of interactivity in the game, but moreso by the lack of response from the team. After finding a typo in one of the first character descriptions on the character screen: It contained a line about a "priced prisoner" instead of "prized prisoner". There was also another small bug in the prison which I've since forgotten.

      In any case, I tried posting on the Red Thread forums, but was unable to create an account and unable to find a way to alert you to that fact. I ended up tweeting Red Thread, but got no response. So that soured my mood.

    20. ALeX on

      Are you already done with all Journeyman Editions or did the delivery stopped in the middle? (Because I'm one of them but didn't receive the game yet, but set up bakerkit years ago.)

    21. Red Thread Games Creator on

      @TrevorTQH: To validate your address, please visit your BackerKit account.

    22. Red Thread Games Creator on

      @Jennie: Please send us an email at and include the email address you used to pledge. We'll help you out.

    23. Red Thread Games Creator on

      @burnsflipper: Ahhh, we may have forgotten to tell people HOW to change their outfits...yes. You need to visit the wardrobe in Zoë's apartment to do so.

    24. Maxwell Horse on

      If you guys ever do decide to kickstart The Longest Journey Home, you can count me in.

    25. Missing avatar

      Andrew Blackledge on

      Is there any way to access the new Arcadia outfit in Arcadia?

    26. Merrick Simms on

      Still no courage to speak of the promised french voices I guess?

    27. Jennie on

      I'm also trying to access the extra outfits and hairstyles. I pledged at the $250 tier, so I should be eligible to receive them. However, whenever I try to enter/paste the forum badge key in the redeem key space, I receive the message, "Failed to redeem key; please make sure key is valid." Is there any way I could get a new key?

    28. Brys on

      As someone at the Shifter tier, seeing this update is a huge relief. I was really starting to think we had been forgotten due to the lack of responses, both here and on the forums/social media.

      While I'd probably be interested in a Switch version someday (SOMEDAY), please just focus on finishing up this project before yet another port. I think Unity has performance issues with the Switch still anyway, judging by other games struggling to make it over.

    29. burnsflipper on

      How do the "the extra outfits and hairstyles" work? I understand entering my forum badge key into the Settings, but how do I access/choose the new outfits?

    30. Nakano

      Hopefully you get Longest Journey Home to your plans at some point. Kickstarter campaign would be fine. Anyway thanks for the current game again!

    31. Tharbeard on

      Is there a way to verify my mailing address on file? Thanks!

    32. Red Thread Games Creator on

      @Lukas Daniel Klausner: TLJ Home not currently part of our future plans, but IF we ever do it, we'd probably have to do another Kickstarter...and we don't want to do another Kickstarter until we've delivered everything and closed the door on this one.

    33. Red Thread Games Creator on

      @DreamDrop: We haven't planned on a Switch port, but if enough people ask for it...maaaaybe?

    34. Red Thread Games Creator on

      @Samantha Vick: Unfortunately, no. HOWEVER: once we've shipped all the boxes, we might be able to offer some for sale. Keep an eye out for that!

    35. Red Thread Games Creator on

      @Chris Walker: Thanks for your patience – we wanted to update everyone at the same time, although this update is about a month late (due to lots & lots of unforeseen events). We totally understand the frustration; there were things we had to figure out before we could provide everyone with a detailed update and firm timeline. Thanks again for your support!

    36. Missing avatar

      Chris Walker on

      Thank you for this clear and more detailed update. I have pestered via email and twitter for some time for information on these items and was growing increasingly frustrated with your lack of communication. While that's still a sore point, I appreciate this as a step in the right direction and it would be rude not to acknowledge it as such.

    37. DreamDrop♥ on

      Do y’all have a Switch dev kit? I would love to play the whole series as a collection.

    38. Missing avatar

      Lukas Daniel Klausner

      Oh plz plz plz plz make The Longest Journey Home. ^_^

    39. Samantha Vick on

      I pledged for a digital copy way back in the day. Is there any way I could increase my pledge to get one of the physical copies?