Frequently Asked Questions
See this Google Doc.
1) You must create a pledge manager account using the same email address as you did to register with Kickstarter!
2) You must select a core set in the pledge manager to receive one!
3) You must return to the pledge manager after we sync the data (10-14 days after the Kickstarter ends) and lock in your pledge!
Bones 5 has a new pledge manager. It requires a new login. Your reapermini.com log in or previous pledge manager credentials will not work.Last updated:
To find out for sure what email address you used in Kickstarter.
From a computer:
Go to the icon in the upper right corner and click on it. It should be your avatar.
Click on Settings
Your Email is the first field.
From the phone app:
Open the app.
Click on Profile in the lower right corner
Click on the settings icon in the upper right corner (it looks like a cog/gear)
Click on Account
Click on Change email
Current email displays—you guessed it—your current registered emailLast updated:
Both product lines are PVC plastic miniatures. Bones Black is a firmer version that is a little harder to make the molds but by far they capture more detail. The Classic miniatures will be medium gray and the Bones black will be noticeably darker (not black).Last updated:
The Core Set, the Expansions Sets, and some of the options. Most of the largest pieces will be cast in classic Bones.Last updated:
No. Also you can't add to your order from our on-line store.Last updated:
Most single Classic Bones miniatures are priced between $2.99 and $6.99. Most Bones Black figures start at $3.49Last updated:
Most of our existing miniatures are produced in metal, and many of the miniatures here are drawn from those product lines. This Bones Kickstarter is designed to produce both existing and new miniatures in plastic. The models pictured in the Kickstarter are the models you will receive in Bones plastic.Last updated:
That depends on which "Wave" you made your pledge in. Near the estimated delivery date we will ship all of Wave one before Wave 2 and all of Wave 2 before Wave 3 etc. We only make one shipment to you so nothing ships until everything is ready to go.Last updated:
We will make an update for this project on the 1st and 3rd Friday of each month until we have completed fulfillment. We will make this update, even if there is nothing has changed and there is nothing new to report.Last updated:
There is NOT a level in this KS for retail store participation.
As a retailer, If you choose to actually pledge and back this new KS it will be as a consumer. Your items will ship bulk just the same as the consumers.
In other words these ARE NOT packaged for resale.
When we begin fulfillment of this new KS we will create a retail store Monthly Assortment package discounted from normal retail prices beyond the normal retail discounts we offer and packaged for retail sales. If you search our website for the key word monthly you will find it. Right now we are sending out models from our last Kickstarter, Bones 4.Last updated:
Green items are part of the Core Set Pledge and the Core Set grows as the Core Set stretch goal are met.
Red items are buy-in, add-ons that you must add more to your pledge to get. More buy-in options are revealed as their stretch goals are met.
The other color expansions items are add-ons that grow like the Core Set, but have their own stretch goals independent of the Core Set and not included in the Core Set. Nor, will the Core Set have the Expansions' miniatures added to it.Last updated:
Unless otherwise noted, our miniatures are in a 28mm scale. Where possible we will include a graphic of a knight titled "Knight for Scale Not Included." This human sized knight shows approximate size perspective.Last updated:
Yes, but DO NOT change levels or you will lose your place in the shipping wave, just pledge more dollars.
We recommend pledging in the Kickstarter as much as you can because the more you put in the more it helps unlock goals for everyone, but do what you can when you can. You will be able to add to your pledge after the fact for several months as well using our Pledge Manager website. https://pm.reapermini.com/Last updated:
The most common problems we are having reported are due to old cookies. If you can't see anything in the pledge manager, clear your cookies.
The other one is that people are returning to the Bones 4 pledge manager or trying to use their Bones 4 credentials. The Bones 5 pledge manager is new and will require a new account.
Please go to this address: https://pm.reapermini.com/Last updated:
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