Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
@Jenny Owens & @PersonalGenius - We emailed you!
@HaikenEdge - Hi! Just wanted to let you know that we did get your request for a refund, and it's being processed right now. Thanks for your patience :)
The subscription model is very money grabby, and poor people can't afford it.
I also never got my rewards. I see in the updates that the download URL was sent...just not to me. The link is dead now.
I emailed fulfillment about a refund on the Donald Glover & LeVar Burton livestream on the 23rd, but haven't heard back from them since then. Is this standard practice?
Hi... I just recently backed another project and thought to myself, "Wow I wonder if they're ever going to ship out the Reading Rainbow rewards," so I came on to check and discovered... that apparently they were all shipped out last year? I never received mine, and I'm very sad. I know that the calendar isn't even relevant anymore, but still. Sad.
Hello legendary of Reading Rainbow! We are back for a new Kickstarter! A Sci-Fi this time! :) And I am checking all the old projects we had back... And I would really love to watch it somewhere! It's any way that I can pay and watch it? Or maybe part of a subscription? VOD? Everything will work :) we just want to watch it again :) please let us know...
@Lando and @Jenny, if you email us (email@example.com), we can help you get your rewards! Thanks :)
I have still yet to receive my shirt from this project. Literally the entire reason why I backed it
I haven't received any digital download codes. Has anyone received them?
I gave up after months of looking for my email about my tote. I was glad to contribute, but bummed I never got my pledge items.
I never got my VHX link for the Collector's Edition episode. I've gotten every other reward from my tier. Thanks for any help!
Hi, I didn't think it was a big deal that I never received my pledge items, but now that I know they are actually sending them out, is there a way to update my address?
I never received the poster signed by the artist and Mr. Burton for my additional $300 pledge. It is disconcerting but comforting to read that I am not the only one who did not receive items.
Not the biggest deal but I never got my mug from this campaign.
I haven't received any info on items... then again I wasn't in a specific hurry to get them.
Still haven't received the items I was promised. Personalized voice mail message and the other things. It's been a while. Would be nice to have an update.
A heads-up for everyone. I have spoken to someone on the subject. If you comment on here, they should be reaching out to you individually to answer questions and deal with concerns. If they don't, please let me know and I'll pester them about it personally. I see no reason why anyone's questions or concerns to go un-addressed. I may not have direct pull or influence, but I am more than capable of pestering the right people to get things handled. So, just let me know on here if you haven't been properly taken care of and I'll do what I can :)
Never did get what I was supposed to from backing this.
Remember the events that were supposed to happen? Good times.
I paid a lot for my pledge and haven't received my items. How do you get in touch with someone in line with customer support?
It has been 2 years now, and there are still things like the Donald Glover boat episode that haven't been done, or any apparent effort to do so. What gives?
Are pictures posted anywhere from the William Shatner Patrick Stewart event?
You can keep your free month subscription. I'll be going with ABC Mouse now.
While I am happy that this has taken off I am a bit disappointed that I paid 25 dollars and only get one month when the 1-month subscription being offered is 10 dollars. Seems as if backers got the short in of the stick. Usually, it's the other way around and backers get the perks.
Still waiting on my iTunes codes for the entire collection. (or for the entire collection to even be on iTunes...so far I see only 16 episodes of 152)
Never received my DIGITAL DOWNLOAD of the special Reading Rainbow Collector's Episode.
I never got my shirt :/
On the phone with Reading Rainbow for the school subscriptions. Norma, Caroline and Natalie. If there are any problems, let me know. I put down your names so we could get things together.
I'm not happy it's a subscription based model.
Donald Glover and LeVar on a boat.. was that already broadcast? I never got an email about it....
Still hoping I get an answer on my classroom dedication for my school. I haven't heard anything.
Is the Patric Stewart even in NYC ever going to happen? We're coming close to two years after I donated to Reading Rainbow, and while you all raised quite a bit of money, clearly, no one has paid much attention to fulfilling your promises.
I teach language arts at Van Buren Middle School in Albuquerque, NM. How can we apply for the Reading Rainbow Skybrary for our school?
will LeVar's 1/28 speech be posted online? I know it just happened today but I could not find it anywhere.
Where do I find the list of schools who got the free subscription?
@T.J. Brumfield who is going to pay developer costs, and maintenance? Also the creators of the lessons have to be paid, they use subscriptions to pay for continuing cost of developing more programs.
I think it should be free if feasible, but you just might get popups like wikipedia asking for donations for maintenance.
I get that end users at home will pay for this, but why isn't this free for all classrooms?
Sent an email about my classrooms. Hopefully get an answer soon.
I received all the items I requested. My wife, son and I all wear our t-shirts with pride.
Waiting to on my 3 sky library classrooms still
So I never got my reward, even though Kickstarter said I did... who do I contact to discuss this?
Got the adopt a classroom sky library access! When will the personalized videos go out?
Has anyone heard about the NYC event dates yet?
Anyone know how to get the collector's episode? Was reviewing my pledge rewards and there was a special collector's episode we were supposed to get. Digging through all my RR emails I couldn't find any info on it.
Donald Glover and LeVar on a boat Update??