Production Update 2
Thank you so much for patiently waiting while your rewards get ready to ship. Our manufacturer had promised to start production two weeks ago, but we’re told that they are facing challenges in obtaining consistent results. This comes as a surprise to us, given their past experience with making the Pocket Tripod, and the extended time they’ve spent on tooling.
For this reason, we are flying to China next week to examine our manufacturer’s process. While there, we’ll troubleshoot and optimize their production methods and ensure that they are producing the products per our specifications and as fast as possible. We’ll also take this opportunity to give you a tour of the production process, which we’ll share with you in our next update.
Our support team will remain in the US and will respond to any questions or requests that you may have within one business day.
We know that you’re anxiously waiting to get your hands on the Pocket Tripod PRO. We want you to know that we also share this feeling. In fact, we’ve ordered tens of thousands of them to keep up with the growing number of orders that we’ve been receiving. We're grateful for the amazing support. So rest assured, we feel an incredible sense of urgency as well, and we can't wait to ship them to you.
Changes to your details
We’ll be keeping BackerKit open until we start shipping, for anyone who needs to make changes to their address, or size/color selection.
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As always, thank you for your continued support. We’re excited to get the rewards shipped as soon as possible. We’ll be keeping you updated as we complete each milestone.
Your friends at Geometrical