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A tripod that works with Android and iPhone cases. The Pocket Tripod is a card-size tripod for your phone that can adjust to any angle.
A tripod that works with Android and iPhone cases. The Pocket Tripod is a card-size tripod for your phone that can adjust to any angle.
5,887 backers pledged $178,649 to help bring this project to life.

Surveys are out!

Posted by Geometrical Inc. & Rambod Radmard (Creator)
9 likes

Thank you for making our project a reality! It's been 3 months since we've announced our decision to make the all-new Pocket Tripod PRO. After overshooting our funding goal by over 3000%, we couldn't pass up the opportunity to implement all the user feedback we have received from our past customers. For backers who could not wait, we've had a no-questions-asked refund policy and also the option to buy the original 2016 Pocket Tripod from our store, at the same price they paid on Kickstarter (coupon: KS2016PTNOW).

Our new production molds are nearly complete. Now we just need to know how many of each color and size to make.

BackerKit Survey

We have to find out what Pocket Tripod PRO size you need, and where we need to ship them. To collect this information, we (GEOMETRICAL) have sent you a survey invitation email with the subject: "Response Needed -- Get your reward for Pocket Tripod | The only phone tripod you need."

The email contains a personalized link to the Kickstarter fulfillment survey. The survey is powered by BackerKit (see below for details), and it's where you will choose your reward preferences (i.e. Size, Color), and enter your shipping address. Also, if you are interested in getting additional Pocket Tripod PROs, or need extra adapters, you can do so easily on BackerKit's Add-ons page.

 

Step by step support

Each step of the survey has detailed instructions. But if you need assistance at any stage, we'll be more than happy to help. If you have any general questions about the survey, you can ask for help from BackerKit's support staff while you're on the survey page. Or if you have any product questions about the Pocket Tripod PRO, chat with us while you're on Pocket-Tripod.com. Or you can ask your question by emailing Support@Pocket-Tripod.com

Keep in mind

  • BackerKit surveys are sent to the email address you used to sign up to Kickstarter. If you used a Facebook login, the email is sent to your Facebook email. 
  • If you haven't received our survey yet, message us to let us know, and provide us with a current email address to send it to. 
  • Until we "lock down" the surveys, you can change your size/color selection, address, or add-ons. Simply return to the survey by clicking on the link you've received in the email from our BackerKit. 
  • You don't need to create a BackerKit account, but it can be helpful if you are backing multiple projects at the same time, in order to keep things organized. 

Frequently Asked Questions

I added extra to my pledge for additional items. How do I tell you what I want?
Once you answer all of the initial survey questions, you will be presented with the available Add-Ons, and BackerKit will show you your available credit. Simply select the items that you want, and click "Add to Cart". You will see your Credit Remaining balance decrease on the right hand side. If you're missing credit, you can buy more on BackerKit, and if you've over-pledged, message us, and we'll refund you that amount through Kickstarter. 

How do I know what size to pick? 
Easy, we've documented a ton of phones and cases, and listed the recommended size for each one on our device guide. On that page, we've also provided instructions in case your device isn't listed. 

Why do I have to copy/paste my phone's "device code" in the survey? 
If we know what phone + case you have, that will help us in assisting you if there are any compatibility issues. Also, if others using your device have any issues, we can proactively reach out to you and offer a solution. 

How long do I have to complete the survey?
Until we've "locked down" the survey, you can update your responses. The tentative date is January 19th. In case there are any delays, we will post a "Last call" update one week before we close the surveys. 

What if my credit card could not be processed when the campaign ended? 
When you complete the BackerKit survey, you will be prompted for payment at the end. 

We're super excited to get our hands on the new Pocket Tripod PRO and have them shipped to you.

Stay tuned for more updates!  
Your friends at Geometrical

PS: If you need help with anything just email us: Support@Pocket-Tripod.com 

___________________________________________________________________

Btw, we'd like to share what a few of our friends are doing. They've helped us reach our goal by sharing our campaign with their backers too. Be sure to check out their cool products.

 

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nick.does.bags, SK, and 7 more people like this update.

Comments

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    1. Missing avatar

      vinnie woo on

      Hi~ I've not been actively checking kickstarter, so my apologies for this comment, but I cannot remember (for my life) that whether had I filled up the survey, can I ask for an email to my gmail account on the survey so I can fill it up?

      Thank you so much!

    2. Geometrical Inc. & Rambod Radmard 2-time creator on

      @Alessandro Corci, Margaret Hollins, we've resent the surveys to you, and also please check your inbox for a direct link.

    3. Alessandro Corci on

      i haven't recive my survey.. i do not have a facebook login, and there is not email from backerkit in spam section on my gmail account.. can you resend me the survey? thank you

    4. Margaret Hollins
      Superbacker
      on

      Hi! If you sent out the surveys yesterday, I have not got mine yet!! �

    5. Geometrical Inc. & Rambod Radmard 2-time creator on

      @ Simon Granville, perfect! Thank you. This should help any other backers who may have also had the same issue.

    6. Missing avatar

      Simon Granville
      Superbacker
      on

      Great - adding a space after the device code fixed the backerkit issue.

    7. Geometrical Inc. & Rambod Radmard 2-time creator on

      @Josep Gonzalez, you are so kind, and we really appreciate your encouragement. It's wonderful to see that our work is appreciated.

    8. Geometrical Inc. & Rambod Radmard 2-time creator on

      @Alexander Lam, thank you for the kind words about the design. As Simon mentioned we decided to use the extra funds that were raised towards making a better product. Our expected ship date is January 27th. But if there are any production snags/delays we'll keep you informed through our updates.

    9. Geometrical Inc. & Rambod Radmard 2-time creator on

      @Matt McCoy, you're right. It looks like the input field on BackerKit needs to see some sort of keyboard action. Using right click/paste alone causes the issue as well, unless you also press "enter" .

    10. Geometrical Inc. & Rambod Radmard 2-time creator on

      @Simon Granville, we'd like to fix the issue if there is a problem with the survey. We will send you a private message so that you can send us more details. It's possible however that this is happening because you're completing your survey on a mobile screen.

    11. Josep Gonzalez on

      Survey received and done! Thank you guys! Great job making this Pocket Tripod PRO, it looks really amazing � I've ordered the Gift Box, I don't care if I need to wait 2-3 weeks more �

    12. Missing avatar

      Simon Granville
      Superbacker
      on

      @Alexander Lam - there was an update in early October announcing the move to the Pro version of the tripod and a delay of 2 - 3 months. Surveys were supposed to out a while ago but I hope now we will see delivery soon.

    13. Missing avatar

      Alexander Lam on

      Hi, I haven't received the tripod yet, and I backed this a while ago. I just completed the survey today to remind me that I invested in it a while ago. The campaign says the delivery would be around october 2016, its January 2017. When can I expect my tripod?

      PS Great design, I can't wait.

    14. Matt McCoy
      Superbacker
      on

      @Simon: It told me that too but, for whatever reason, it worked when I CTRL+V'd the code instead.

    15. Missing avatar

      Simon Granville
      Superbacker
      on

      Hi this is great news - however since getting sent the email to the survey I have tried multiple times to copy and paste the iPhone code and it just keeps tellling me I need to answer the question. I have thus indicated that my phone isn't listed. I am using Safari on an iPad Pro.
      Survey submitted!