I received my Prynt case yesterday but I'm having trouble printing. I get a message telling me there is no case attached, but my IPhone 6 is in the case. It also tells me that " this device isn't supported" Please help.
I received my case but the app won't come up...
Is there any update on shipping?
do we have an updated delivery date since November is a few days from being over? Just wondering if we will have it by Christmas
May I know the exact colour of the white case? Cause from the website it's all white but from the survey it's black and white :/
Jamila - We will be shipping all Kickstarter orders out November 2015!
hello :) I am really looking forward to my prynt! When do you think you will be shipping them?
Zac & Paula - We can't wait to see all of the awesome things you do with your Prynt Case!! Your support means SO much to us :)
I cant wait, looking forward to get my
hi guys i'm just here to say i'm starting to get really excited not long now until i get my hand on the best thing I've ever seen on kick started to date, that latest prynt case is looking super sweet
Elena - Thanks for the comment! We expect to ship your order November 2015. Thank you for your patience!
I wanted to know if you have any updates about when the ordered Prynt will be delivered...Thanks
Hebe - We will make a note of your suggestion! Thanks for the comment!
I saw that latest prynt model and it will look amazing if the whole thing is white! urgh, I really wish we can have a whole white or black version because I was hoping for that since the beginning of this product! please consider about it:)
Jessica - We expect to ship your order November 2015. We apologize for the delay and can't wait to see what you do with your Prynt Case!
My birthday is October 23rd..... This is going to be such an awesome birthday present! Even though I wasn't early bird so it probably won't get to me on time.
Hi Carol - We expect to ship out your order November 2015. We appreciate your patience and interest in Prynt!
Hi Prynt team, first thanks for providing some update on this. In your update, you indicated that potentially the product may be ready to ship late Oct/early Nov. Is that to fill the early bird order (which was initially planned to be out already)? Or would that be to fill also 2nd and subsequently ordered shipments?
I just want to be realistic with my expectation on when I would actually see the product (I ordered in the 2nd shipment group). Thanks!
Lousie - Thanks for letting us know about your email address change! We went ahead and updated your information :)
I am one of your backers and my email has been changed as it was hacked how do I get into my account to change that as I cannot access that email account anymore. Thank you
Lim Yue - You're so welcome! We appreciate your support :)
That's awesome! I just updated my backer survey, thanks for the speedy reply and new case! Really looking forward to receiving it :)
Julie - We just sent a message to your inbox regarding your pledge!
Hey...I pledged to this last year when I still had my Samsung Galaxy...unfortunately my phone broke back in March and now I have a LG G4. Will the Prynt be compatible with my new phone? I don't see it as an option listed. Does this mean I will be getting a Prynt that I won't be able to use? I'd appreciate a response about this if possible. Still think the whole thing is a great idea...would just kinda suck if I end up getting something I can't use. =\
Hi Lim - Yes, Prynt is now available for the iPhone 6s! If you need to view or update your phone model:
1. Visit http://prynt.backerkit.com
2. Enter your Kickstarter/BackerKit email for another BackerKit invitation sent to your email
3. Once you gain access to your BackerKit survey, you can click on "Edit Pledge Questions" to update your phone model.
Please let us know if you have any other questions for us or if you have any issues updating your info!
I just pre-ordered the iPhone 6s, will it be compatible with it?
Sandy- We apologize for the delays in shipment and for any frustration it may have caused. Our team is working hard to ship out Kickstarter orders as soon as we can! We sent you a direct message regarding your pledge.
I was so excited about this project I pledged $110.00 pulse the black case rewards and neck holder However at this point I'm so disappointed and tired of waiting for it I ordered it 14months a go and I'm still waiting please refund my pledge to my credit card or send my order now I'm on SS but have. Even .mislead on arrival dates now it's Nov,Dec.this ridiculous u can buy simular product's on Amazon and get it in a couple days I don't care about your policies I will post either good things if rectify or I will post awful negative things it's your choice Thankfully email@example.com
Emeline- Thanks for the message. We expect to ship your order October/November 2015 - in time for the holidays :)
Serena- Unfortunately, we are only compatible with the iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, Samsung Galaxy S5 and Samsung Galaxy S4. We hope to add more compatibility as soon as possible. We have messaged you regarding your pledge :)
Hi guys! Everything seems awesome, I'm very excited and I really appreciate all the updates. I was wondering, when you say that you'll probably start shipping around november, do you meant the cases for the "early birds" only, or all cases? Because I'd really like to make mine a Christmas present but I'm not sure I'm included in the date you're mentioning, considering I was initially meant to receive it in August while some people were meant to get it in May I believe.
Thank you very much in advance for your answer!
I just changed my phone to the new Samsung galaxy note. Will you guys be supporting that model? Is there a way I can change the phone model I ordered? Thanks!!!!
Jaclyn- Unfortunately, we currently are only compatible with the iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, Samsung Galaxy S5 and Samsung Galaxy S4. We hope to expand compatibility soon and will keep everyone updated once we so. We sent you a message regarding your pledge.
Will these be compatible with the galaxy 6? I just upgraded my phone but now am afraid this won't work.
Roxanne- Our team really appreciates your kind words and understanding! We love our Prynt Family and can't wait to ship out everyone's order.
Hy Prynt Team! Just wanted to thank you guys for working hard to carefully develop this case and bring us the best product possible... I, too, work in research and know the pains of deadlines, especially for so many consumers! I'd rather have you all extend the deadline for a better, sturdier product than push out whatever you have just to meet demand. Keep it up, we're all (clearly) really excited :)
Cheri & Mark- Thanks for the comment! Our technical team is currently looking over the new iPhone specs and will let everyone know as soon as we have more information regarding compatibility.
I need to update my phone to a 6s. they were all the same price, how can I change it?
Exciting! Since it has been longer is there a 6 plus available yet?