Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Is the tentative shipping date still November 2018?
I am moving and i am trying to make sure that you guys have my new address. I cannot figure out how to make that change. Can you verify that you are going to contact me before it ships to verify my shipping information?
What is the email to ask for refund ?
I have sent a message to them too about getting a refund, including my paypal.me account for quick refund. No responses in 1 week yet..
I've sent you guys 2 emails about getting a refund, could you guys please advise how I can get that done?
Please provide updates regularly, thanks
this should work with Galaxy S9 & s9 plus
We emailed our backers in March informing them that will begin shipping in November 2018 due to licensing and manufacturing taking longer than usual. We appreciate your patience and understanding during this time. Thanks!
We will begin shipping the Android for Prynt Pocket in November 2018. We are working on some exciting new features and updates, stay tuned for upcoming announcements! :)
Can we get an Update, on what do you work today, the last two month, the next weeks, etc.?
Or is there the principle "eat or die"
kind regards from Vienna
Hope you guys are still progressing in getting this out ... patiently waiting for good news!
Any plans in the future to create a stand alone bluetooth printer?
Hi Nino and Company,
Our customer service team responded to your request. Please see your email for further instructions to receive your refund. Thanks!
Hi Alex Ng,
We responded to both of your requests to receive a refund. We need a valid PayPal email address from you to process a refund.
Could you please contact firstname.lastname@example.org with the email you used to pledge to us? Thanks!
Backer number 272 I would like a refund asap. This is crazy! Refund now!
I would like a refund
I have send two times email to : email@example.com for cancel and apply refund. But we got nothing responses until now. What's going on? Shall we really can cancel and get refund?
Was really excited when I backed this campaign but the updates and delays are not comforting. Is there anyway I can cancel my order and get a refund.
Please view your email sent to you from our customer service team regarding your refund and cancellation of your order. Thanks!
Please contact firstname.lastname@example.org if you wish to cancel and receive a refund. We sincerely apologize for this and completely understand your disappointment.
I want to cancel my order due to the wait time...what is the process to get a full refund?
@Shank: In November 2018 or 2019!
When are these shipping?
It is definitely a disappointment and we can't accept another 7 months to wait! Shall we get a refund?
We did as much planning as possible but unfortunately things happened during manufacturing that we weren't able to predict.
Given that you had already built this prior, would there not have been planning and foresight with this when you planned a second kickstarter with the same product?
This update is very disheartening to hear, and i now feel bad having recommended to so many friends and family to get one as well. Getting this as an anniversary gift was a mistake.
We're really sorry Ty! This is definitely a disappointment on our side as well, we wanted to bring the Pocket to everyone in time for summer :(
Disappointing. Whole reason I even ordered was to receive it at that time now we're talking another 7 months 😐
Hi everyone! We're very sorry for the update that we just put out. We're doing everything we can to keep things up and running. We will be sure to update everyone as we have more information. In the meantime, we remain extremely grateful for your continued support :)
Honestly said; I read a litte bit desperation which sounds more like: "We will start new and if it works,may me deliver"
You didn't convince me at all as you didn't react to us here and in Facebook^^
Be honest to you: Can you deliver and create a complicate product for us?
Kind regards from Germany
PS: I would also suggest an extra sheet of paper (50) for everybody!
Are the Deliveries for Prynt still April?? I'm very excited to take with me also travel the world...
@Stacey Base on previously provided information; this should work with Galaxy S9. It is able to mount universally onto devices with USB C ports which includes S9.
Is delivery still in April?
Will this work with the new Galaxy s9? It's taken so long to come out there are many new models of phones
Will they ship soon? I filled out the survey but it's March now and the survey isn't locked yet? Also with the accessory pack does it come with the magnetic board cause that's the only reason I added the extra 25 to my pledge but it didn't say that on the survey?
Why there are no production pictures/videos of the product?
Thanks from Germany
Delivery will be sometime in April!
Hi, just want to know the delivery date! When can get it? Thanks!
Thanks for your question! This Kickstarter is for the Android version only. Additionally, we are no longer in production of Prynt Case accessories.
Can I add iphone accessories with this in the backerkit?
I need an adaptor for my iphone plus
You can give and update your shipping address with the survey we sent you to your email address.
If you can't find the survey in your inbox, you can go to the survey recovery page (https://prynt-for-android.backerkit.com/) and enter your email address to receive another survey link.
When can I give the shipping address ?
My inbox is empty. I didn’t get any mail.
And I mail to your support ,you are not answer my question .
You can totally use the credit you have for the accessories in the shop. Can you please send email@example.com a screenshot of the charges you're seeing?
The email that you received today was for our valentines day promotion-only valid for orders placed from 2/1-2/14.
Hey Jasmin- you can always edit your survey!
It's been over a week now, i'm still waiting on a reply.
This is rather confusing as your survey campaign sounded very misleading to what the credit offered for backers could be used for. Ontop of that, it said i could apply my credit to add-ons in the shop but it charged me for the accessories.
Today i received an email offering free accessories ($50 value) with a code.
Could you please explain what is going on?
What if you wanted to pay the extra $45 for the 100x print stickers? I didn't know we could of done that.
Shipping info can be found in the FAQ section.
We're working on making a survey now to gather everyone's information :)
Any update on how things are progressing? Will we see a survey soon?
And also, Is the delivery cost $ 30?