Frequently Asked Questions
Would I be able to purchase upgrades and accessories after the campaign ends at the same awesome Kickstarter price?
Yes, you can! The "kickstarter prices" will remain in effect for at most 3 weeks after the campaign ends during which time Kickstarter will transfer the funds to us. Once we receive all of the funds the final orders will be placed for components. After the orders have been placed RRP prices will come into effect (approx. 30%-50% increase).Last updated:
Take a look on these sites for ideas on what to print:
(We are not affiliate with these sites in any way).Last updated:
You can create your own models (.stl models) to print with a number of CAD software packages.
For a complete beginner I'd recommend tinkerCAD, but my personal go to would be Fusion360 (engineers choice) and if you really want to go into the deep end then I'd recommend Blender (modellers choice). All three are free to download/use.
Check out others too:
"Resolution" for the Proforge 2/2S is the same: 0.04mm in the Z-Axis, 0.01mm x/y resolution. The X/Y resolution is more theoretical though and based on belt/pulley math, in reality positional accuracy will be around the 0.04mm mark for X/Y also. BUT how detailed you print is will always depend on the nozzle size, the prints shown in the campaign were all printed with a 0.3mm nozzle (a 0.2mm nozzle will also be included).Last updated:
We offer a 1 year warranty on all components from the date your Proforge 2 ships and promise to replace any defect part/s. The warranty does not apply on accidental user damage from improper use or assembly.Last updated:
The best way to answer this question is by taking a look at the build guides here:
There is no soldering involved in the assembly.Last updated:
Assembly time would vary depending on whether you're already familiar with 3D Printers. We recommend taking your time and not rushing through - it's designed to hopefully be an enjoyable experience to bring you into the world of 3D Printing!
Check out the build manual here:
If you can provide a valid UK/EU VAT number, we'll refund you the VAT once the campaign ends.Last updated:
The VAT difference is reflected in a reduced shipping cost for non UK/EU backers.Last updated:
As things stand right now there shouldn’t be any additional customs charges for EU customers (the VAT is already calculated into your pledge amount) however with brexit in the mix things may change – but we doubt it. Last we checked the states only applied customs charges on packages with a value over $800, if a similar situation does arise from brexit I think we could expect a similar import threshold also.Last updated:
All printers will be shipping from the UK (primarily via UPS). EU customers shouldn't face any additional customs charges, niether should customers in the states. Please check however with your local authority (the info is usually found on a .gov site) for your specific country. All packages will be declared with the total pledge amount. Makertech will not be responsible for any customs clearances.Last updated:
A laser is compatible, however the Proforge 2 is primarily a 3D Printer and not designed to be legally fit for a laser - for that reason we cannot offer it as an upgrade. However, we do have guides for setting one up and suggestions for where and which kind to purchase, although this is purely for "educational purposes". If you do attempt the laser mod we'd strongly recommend using tinted safety glasses.Last updated:
Yes, the single extruder is included with the kit as standard, the dual switching extruder upgrade includes everything needed to upgrade the single extruder to the dual setup.Last updated:
The Stepper Expander board is this:
Essentially it's a board that allows you to control an additional stepper motor, most commonly used for the installation of the diamond hotend (advanced users): https://reprap.org/wiki/Diamond_Hotend
It works by taking 24V from the PSU, 5V from the control board and an additional 3 control pins from the control board. It routes these through the stepper driver board that’s plugged into the expander board (usually an a4988) and controls the motor - more details can be found here: https://reprap.org/wiki/Stepper_Expander
It is an advanced feature and we've just included the mounting holes to accommodate for it.Last updated:
Motor Model No. 17HS4401-S-22B:
1.8 Degree steps
40 N.cm holding torque
Rated current 1.7ALast updated:
The Raspberry Pi Zero W isn't available to bulk buy at the moment so we aren't able to include it. Also a regular raspberry pi would work too and you may already have one lying around.Last updated:
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