Project Update #5: Shipment Status
Shipment difficulties due to battery pack
The Lithium Ion battery pack of the PrintBrush XDR is fully customized. We were aware that regulations have tighten up on Li-Ion batteries due to many incidents and we did initiate the certification process long time ago. The process has taken slightly longer than expected and in the meantime we are using pre-certified battery packs in the first shipments. The factory is able to ship boxes to us because they have concluded a special authorization letter for dangerous goods and their personnel has undergone training on UN 3480/3481 regulations. However our forwarder has refused to ship boxes from us and we have been forced to split the boxes into smaller shipments according to the following regulations: http://www.dhl.com/content/dam/downloads/g0/express/shipping/lithium_batteries/lithium_ion_batteries_regulations.pdf
The factory has shipped the original 2 boxes and then additional 6 boxes that we received on Wednesday March 6th (Waybill DHL 3831807711). More boxes are ready to ship but we have now told the factory to stop the shipments until the fully certified batteries arrive next week from Hong Kong (UPS 1Z9fx2210463319920).
The split shipments have increased our shipping cost tremendously and it didn't make sense to ship them to the fulfillment center in New Jersey. Instead we will start shipping the units one by one to our first backers in North America from our own facilities in Utah. Split shipments have waybill numbers 2534646833, 9153004523 and 9152996252.
Backers in Europe will be initially be served directly from the 6 boxes we already have in Austria and backers in Asia will start to receive shipments from Hong Kong. First backers will definitely start receiving their units next week.
I hope you can bear with us and we thank you so much for your patience and understanding.
iOS App launched on TestFlight
Our iOS App has been reviewed and approved by Apple for test on TestFlight. The public link is: https://testflight.apple.com/join/yFPTirmd
It is possible to create and save imprints from templates and also print from the app, Also the communication with the PrintBrush XDR is working for battery and ink levels. Text functionality and other editing functions are coming on the next build.