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A hands on programming language for girls and boys aged 3 and up. Montessori learning meets LOGO Turtle. (Kickstarter Gold Edition)
A hands on programming language for girls and boys aged 3 and up. Montessori learning meets LOGO Turtle. (Kickstarter Gold Edition)
A hands on programming language for girls and boys aged 3 and up. Montessori learning meets LOGO Turtle. (Kickstarter Gold Edition)
3,373 backers pledged $781,823 to help bring this project to life.

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    1. Missing avatar

      Kunal Bansal on

      No update, can you yell where my product is or just provide refund. Thanks

    2. Missing avatar

      Kunal Bansal on

      Hi, I have not received my product. Can you please provide an update...

    3. Missing avatar

      Jayne Lim on

      Hi is it a common problem for cubetto and its control board to deplete its batteries super fast? We just changed them yesterday and today both are dead. We switched them off too so I’m not sure why they are dead. Bummer when the kids are all ready to play and we need to replace the batteries again.

    4. Missing avatar

      Kelvin Low on

      Hi, can you double check on the delivery? Still waiting for mine.

    5. Ben Anderson on

      Hi. I also haven't received the personalised story. Everything else came though.

    6. Primo Toys 4-time creator
      Superbacker
      on

      @Vicky @Thomas Thank you for your messages, we’ve just written to you both privately regarding your queries!

    7. Thomas R. Moen on

      I didnt receive my personalized stories. Please resend. Thanks.

    8. Missing avatar

      Vicky Chung on

      We have NOT received any product AT ALL!!!!! Please contact me and let me know when it will be shipped. This was NOT an inexpensive Kickstarter, and I expect more from you.

    9. Primo Toys 4-time creator
      Superbacker
      on

      @Fahed @Alidad @Margaret @Dorothy We have messaged you all privately regarding your queries :)

    10. Primo Toys 4-time creator
      Superbacker
      on

      @Jasper We're sorry to hear this, and thank you for letting us know. We have advised our tech team to look into this immediately.

    11. Primo Toys 4-time creator
      Superbacker
      on

      @Brian All the folders in our Love Pack should have content. If any folders still show as empty for you, please message us directly and we will look into this further!

    12. Missing avatar

      Dorothy Sauser-Monnig on

      We have NOT received any product AT ALL!!!!! Please contact me and let me know when it will be shipped. This was NOT an inexpensive Kickstarter, and I expect more from you.

    13. Missing avatar

      Margaret DesCombes
      Superbacker
      on

      I received two personalized stories, but the kids in the stories look nothing like the actual kids. One of the kids I sent in is blonde (drawn with brown hair) and the other has medium dark skin and straight hair (drawn with light skin and wavy hair with accessories). The clothes in both also look nothing like the pictures. I feel like maybe there was an error in the system and someone else’s photos got linked to my account. One was also damaged. I was told the damaged one could not be resent because they were personalized. I don’t want the existing one(s) resent, I want them redone correctly; they clearly weren’t personalized based on what I sent in.

      @creator Please let me know who to contact about getting correct representations in a timely manner. Someone other than my current contact through KS. I have had a few issues with my pledge and not only have I been accused of lying and had my issues ignored, sometimes it takes over a month to hear back.

    14. Missing avatar

      Alidad Tash on

      I am backer 3105 and still waiting for my Cubetto robot and Cubetto Interface Board.

      When will I receive them?

    15. Missing avatar

      Jasper Hendriks on

      Wtf, I just received a scam/spam email on my email dedicated for cubetto. Noone else has that emailaddress meaning your email database has been compromised.

    16. Missing avatar

      Fahed saeed Al Rowaihy on

      It's almost 2 months since your last email and till now I didn't get the missing items.

      So could you please send them and email me the tracking number?

    17. Brian Hou on

      from the newest update, the lover pack, there are many folders were blank...

    18. Primo Toys 4-time creator
      Superbacker
      on

      @Ben @Bobby We've just messaged you both! :-)

    19. Missing avatar

      Bobby Saephan on

      Backer 1,975. Received the storybook only. Still waiting for everything else. Any ETA on when my rewards will be shipped?

    20. Missing avatar

      Ben
      Superbacker
      on

      Just sent you guys a PM regarding my personalised storybook.

    21. Primo Toys 4-time creator
      Superbacker
      on

      @Adam @Edward Great to hear they’ve arrived safe and sound, and thanks for letting us know! :)

    22. Primo Toys 4-time creator
      Superbacker
      on

      @VM We've just replied to your private message!

    23. Primo Toys 4-time creator
      Superbacker
      on

      @Quentin We’re sorry to hear about this issue. Please send a quick video of the problem to support@primotoys.com and we’ll be happy to assist!

    24. Primo Toys 4-time creator
      Superbacker
      on

      @Philipp Thanks for your message! As confirmed in our private message, your rewards are now on their way :)

    25. Primo Toys 4-time creator
      Superbacker
      on

      @Chris We will be sharing news on the Love Pack in our next Kickstarter update, so please keep a look out! :)

    26. Primo Toys 4-time creator
      Superbacker
      on

      @Janus We’ve just followed up with you via email!

    27. Primo Toys 4-time creator
      Superbacker
      on

      @Chris Thanks for your feedback, and lovely to hear your little ones are having fun drawing and writing with Cubetto! We've also got our new Colouring Pack if they ever feel like getting even more creative :)

    28. Missing avatar

      Edward Jones on

      *Primo (damn autocorrect)

    29. Missing avatar

      Edward Jones on

      I just received the personalised story book today in Australia. This was the last item for my pledge. Thanks Promo, much appreciated.

    30. Smash
      Superbacker
      on

      Hi,
      I’ve sent you PM a while ago, haven’t received all the items. Could you please check it?
      Thanks.

    31. Missing avatar

      quentin d on

      hi gang, my cubetto doesnt do anything :(
      We played with it for about an hour, then had lunch. After that, it stopped responding. Tried turning it off, turning it on etc. No response.
      The batteries were new, and when I opened it up there was a single green led showing - so i guess power is ok.
      On the other side, the programming board seems ok, lights up, flashes 3 times when you turn it on etc.
      Is there a troubleshooting guide somewhere?
      -Quentin

    32. Adam Fenerty
      Superbacker
      on

      Personal book turned up today after second printing, thanks

    33. Missing avatar

      Philipp Hurni on

      Hello. I am backer number 2756 and I have received nothing yet. I've paid 265$ and am awaiting any notification. Can you please check what the problem is? Many thanks!

    34. Missing avatar

      Chris Aves on

      Is there any news on the "Love Pack" that was supposed to be downloadable "in the new year"?

    35. Janus Hasseriis on

      Hi!

      I'm still waiting for my extra adventures and personalized story book.

      Backer number 88.

      Kind regards

      Janus Hasseriis

    36. Missing avatar

      Chris Brown on

      I have to say, the kids enjoyed the robot when we first got it. But once I put an 8x4' hardboard panel on the floor and attached a white board marker to the side of the robot (with elastics), it really renewed their interest! Seeing the robot draw lines as it moved and programming it to write their names one letter at a time, it really renewed their interest in the robot and I'd say they enjoy the robot more with the marker than they do with the maps.

      Really happy with the robot. Thanks!

    37. Primo Toys 4-time creator
      Superbacker
      on

      @Kajornpong - We're glad your little one loves his "bot bro". The name definitely has a ring to it!

    38. Primo Toys 4-time creator
      Superbacker
      on

      @Eric - We're currently working on providing a better alternative with our logistics team. Could you kindly forward a copy of the invoice you received to support@primotoys.com to help us with this? :) We look forward to hearing from you!

    39. Primo Toys 4-time creator
      Superbacker
      on

      @Jontzen @Vikas @Zach @V M - Thank you for your messages! We've replied to your DM's with further details!

    40. Primo Toys 4-time creator
      Superbacker
      on

      @Kirpa @Sara - Thanks for your messages! :) Unfortunately we haven't yet received your backer surveys yet. If you could kindly provide your preferred delivery address and phone number via private message, we will have your rewards shipped out right away!

    41. Primo Toys 4-time creator
      Superbacker
      on

      @Natalia - Thank you for your feedback! We do our best to recycle material where possible and of course would love to develop new ways to keep our products and packaging eco-friendly! We'll be discussing with the team to see how we can improve moving forward. :)

    42. Primo Toys 4-time creator
      Superbacker
      on

      @Raul @Ben @JAn @Joel - We're sorry to hear this! As mentioned in our DM's, your books are being reprinted as we speak and will be on their way this week. :)

    43. Primo Toys 4-time creator
      Superbacker
      on

      @Jordan - We're sorry we missed your comment! Due to the overwhelming popularity of our Deep Space Adventure Pack, we decided to include a planet instead of water. We apologise that this wasn't clearly communicated, and hope your little one is enjoying them just the same. :)

    44. Missing avatar

      Kajornpong Srichai on

      Just got a chance to introduce Cubetto to my boy. Oh how he loves and adore his “bot bro”(the nick name somehow make more sense in my language). Anyway great product.

    45. Missing avatar

      Eric Laberge on

      Like other Canadian backers, I got a wonderful 114.66$ bill from FedEx. Please be careful with your carrier next time, that's quite an unpleasant surprise.

    46. Missing avatar

      Joel Eng on

      I have yet to receive the personalised books too. From singapore here

    47. Smash
      Superbacker
      on

      Hi,

      Could you please check your PM, I’ve sent several messages with no reply. Haven’t received the maps yet, but got the book in October. Please kindly check the status of the order #861.
      Thanks.

    48. Zach Pinner on

      Hi, I was in e-mail contact with support, but they have since gone dark even after my follow-ups. My logic board button stopped working after 1 use of the product. I've sent in a video and explained the full situation. Please respond.
      Regards,
      Zach

    49. Vikas Idnani on

      Hello Cubetto Folks, I contacted you in December about a waybill from FedEx for handling and shipping charges that I had to pay and sent you a copy by e-mail and contacted you on the messages service here, still no response. Contacted you on December 22, January 7 and today Jan 15. Please advise if this is going to be refunded. Also I do not have my personalized story book

    50. Jontzen Ng on

      Got the package, but...

      There is one problem though, I only got 5 adventure packs instead of 6 as per the pledge. Is there a mistake?

      Appreciate if you can check where is the missing pack - Adventure Pack 5

      Also missing are
      - love pack
      - two out of three stretch rewards
      — logic blocks
      — world kits (lite)
      — 8x illustrated flashcards

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