Share this project

Done

Share this project

Done
An intelligently designed, beautifully crafted lunchbox and smart recipe app: Get Prepd and kickstart your healthier lifestyle.
An intelligently designed, beautifully crafted lunchbox and smart recipe app: Get Prepd and kickstart your healthier lifestyle.
An intelligently designed, beautifully crafted lunchbox and smart recipe app: Get Prepd and kickstart your healthier lifestyle.
Created by
12,557 backers pledged $1,439,098 to help bring this project to life.

Use this space to cheer the creator along, and talk to your fellow backers.

Have a question?

Only backers can post comments. Log In
    1. Missing avatar

      Stephani 5 days ago

      I order a package with 6 set of containers, the majority of my large containers are now warped and useless.

    2. Missing avatar

      Kirsty Lloyd on August 13

      Thank you Prepd for sending a replacement box for my broken one. Great customer service

    3. Missing avatar

      Kirsty Lloyd on July 25

      I have emailed them about a problem and got a fast reply. Maybe try the email address instead of commenting here.

    4. shawn hanson on July 25

      Some backers still haven't received their items and prepd is ignoring them while spamming emails about ordering now to get new custom colors from them. Horrible form. Criminally negligent company imo.

    5. Missing avatar

      Dave Wood on July 24

      I ordered a Prepd Pack on Kickstarter 32 months ago, it was delayed and finally shipped over 4 months ago but they used a carrier that would not leave it at a depo or anywhere. As I was out of the country when it arrived they then sent it back to Prepd. I emailed the Prepd team and they said to give them an alternate address to deliver it to in case I was out again. I did but heard nothing back. One month later I emailed them again, they said it had still not arrived back at their warehouse and as soon as it returned they would ship it back to me. I emailed them again twice and they have not responded to me, it has been 4 months!

    6. Missing avatar

      HDD.Mem.tn
      Superbacker
      on July 22

      People who still don't have it, go to their contact and e-mail them on the status.

      https://www.getprepd.com/pages/contact

      And yes @fr, it does matter that we have to be critical at them... because that delayed shipping to stop "2% of the bad ones" was for nothing because it still came through anyway. It seems anyone who quality checked them didn't do thoroughly. No need to defend and bend over backwards for the creators.

      One of my plastic containers have started to wrap as well but luckily it's not the big square one and the lid can still be snapped on sort of. And I'm not sure everyone's main container (the one made out of bamboo) has been holding up but mine has been holding up pretty good.

      The way I see it, if the plastic containers end up going bad, the bamboo container can still be used to store other containers I hope.

    7. Jon Atwood on July 11

      I've never received my pledge? Please advise

    8. Missing avatar

      Curious on June 28

      @Kristy, You can use any larger magnet to instantly magnetize it. I bought it from local hardware shop when needed to do it but you can simply find some powerful magnet and keep prepd magnet at closest proximity...

    9. Missing avatar

      Brandon Campbell on June 25

      I have also still not received mine.

    10. Paul Champion on June 24

      I still have not received my lunch box? Should I have receive by now??

    11. Missing avatar

      James on June 23

      One of my two big containers has warped for me also. It takes a lot of effort to get the lid to clip on securely. The other is still ok but I'm sure it will suffer the same fate at some point. It must be once they get microwaved I imagine.

    12. Amanda Simermeyer on June 22

      My containers are al cracking and warped as well. Seems like every kickstarter I fund ends in a crappy product.

    13. Jon Atwood on June 18

      I've never even received mine �

    14. Amie Barron on June 17

      After a couple of times in the microwave my containers are also warped and I can't put the lids on either. It's like they're bowing in the middles.

    15. Serena on June 13

      So I put one of my containers in the freezer for the first time, then microwaved it....sadly it's now deformed and I can't put my lid on anymore...there's so much history here but has anyone else had this issue?

    16. Fabian H.
      Superbacker
      on June 12

      When will you start adding more recipes to your app?

    17. Missing avatar

      Kirsty Lloyd on June 10

      Matt, one of my magnets droooed out too. I am keeping it in place using the coolpack stick until some let's me know the best way to fix it.

    18. Missing avatar

      Kirsty Lloyd on June 10

      Dear Fr , yes it does make a difference. I really love the idea of having a clean 'table' to eat my lunch on. Also very useful for picnics, of which the prepd is perfect for.

    19. Missing avatar

      Matt Jimenez on June 9

      The magnets broke off rendering my Prepd pack useless now. :(

    20. Nicholas True Bruno
      Superbacker
      on June 7

      Have had several emails about my package getting lost I even contacted UPS did everything that I was asked by you guys and you still have not sent me my rewards! bumming me out�. It be nice if I got what I paid for.

    21. Missing avatar

      Niels Kuijpers
      Superbacker
      on June 6

      @fr, I feel that it certainly matters, the lunch box is not cheap, yes the design looks great and it does not exactly work as demonstrated.
      For me I have two different prepd packs, one which has the snapping lid and the other one which works as demonstrated.

      Of course I can place something on the lid to weigh it down, but that is not necessarily the point, to me this points to a quality difference.

    22. fr on June 4

      @kristy Loyd.
      Honestly does it really matter? Don't you take out your bowl and place it there? Problem solved?

    23. fr on June 4

      @prepd lol? Did you guys see? You have been copied on Kickstarter. Another eerily similar lunch box called fittbo or something.

    24. Paul Champion on June 4

      Should I have received my Prepd by now ?

    25. Mitchell Ottesen on June 4

      I have sent 2 follow up emails since I was last contacted by your team about resending my reward as it got lost the first time around and nothing. You haven't responded at all. I am one of your very few backers that still has not received their reward. I am very disappointed.

    26. Amanda Scroggins on June 4

      I have sent 2 e-mails now about not receiving my Prepd Pack. The first response I got was that I never filled out a 'backer kit'. I never received an e-mail to do so. I was informed that you'd re-send the invite, and it has been 48+ hours and i have not gotten an e-mail from Backer Kit about this Kickstarter. Is there any ways that I can verify through e-mail with you guys to get my Prepd Pack?

    27. Missing avatar

      Andy Wright on June 3

      After the huge disappointment regarding the project's poor communication and the massive delay in shipping; I would like to provide honest feedback. The design & integration is excellent. The containers are robust. Is there lunch envy from my work colleagues? Yes, everyone loves it. However, the biggest disappointment is the size - it's too small. Taking either a sandwich or salad is fine. However, I wish to add fruit - a banana or apple. No chance! I'm unable to fit a whole apple chopped up unless it's in the biggest container. Prepd, you should look to double the depth of the containers in the next iteration. Rating out of 10 : Concept 10, Design 10, Integration 10, Lunch Box Envy 9, Robustness 9, Size 4. I don't use the app, so I won't rate.

    28. Missing avatar

      Kirsty Lloyd on May 31

      Using it every day. Still no luck with the lid staying flat. Reluctant to hair drier it every day. Is it a fault? Also one magnet has dropped out. Best solution to fix this please?

    29. Mario Sarno on May 29

      Hi Creator,

      I have just sent you another email, as I still have not received my missing container packs despite me raising the issue back in February. As requested on the last email, I sent you photos of what I actually received, and now expect you to send out my missing container set. Please do not delay in processing this.

    30. Missing avatar

      Serene
      Superbacker
      on May 29

      Hi I received mine containers sometime ago and absolutely loved them. Used them to the envy of my colleagues. There's just one detail that bothers me. The main bamboo case refuse to stay open, so I can't use it as a table mat. It curls back and closes on itself. I'm just wondering if this is actually suppose to happen? Or am I suppose to do something to help the cover lay flat on the table as shown in the images? Anyone else have the same problem?

    31. Missing avatar

      Ryan on May 27

      I received my pledge but 2 weeks later the container started cracking and warping (no dishwasher use). Haven't received emails, Facebook and twitter responses. Very irritated!

    32. Marko Ma on May 25

      I waited to long and want my money back. NOW GUYS.

    33. Alexander Stone on May 23

      I never received my reward and filed a complaint with the USPS for not delivering it to my address. I made Prepd aware of the issue, have been in email communication up until the point where they told me they'd replace my reward, then radio silence. This is a HUGE problem with Kickstarters - lack of communication with CUSTOMERS. I have no problm voicing my opinion on this one and will do so on as many outlets as is necessary to garner enough attention to get a warranted response. Please consider the fact that we were some of the first to believe in this product but I'm losing trust in those behind the product.

    34. Amanda Scroggins on May 20

      I never received a pledge reward or any information about tracking said reward. What's up with that?

    35. Missing avatar

      Ramon M. Rodriguez on May 19

      Damm this is still going? Good luck guys.

    36. Missing avatar

      Glenn Hutton on May 16

      @David, I have had the same issue as you and the prepd team have wiped their hands of accountability and tried to tell me my containers have been exposed to some of the conditions listed on their care page that can cause damage. I asked them to define their conditions nearly two weeks ago and have had no reply. I have had very prompt and great customer service from them until I disagreed with them. I will keep pressing them to replace my containers.

    37. David Murphy on May 15

      I haven't read through the comments so I don't know if I'm the only one who is sorely disappointed. I received my Prepd packs a couple of months ago and after about a month and a half all of the larger containers are warped. I regularly arrive at work with the contents of my lunch and breakfast making their way into my bag and on my clothes as the lids simply refuse to stay on. Loved them at first but they are pretty useless now. Absolutely devastated as I was originally really happy with them.

    38. Bishop Harber
      Superbacker
      on May 15

      Just want to chime in and say that I purchased two sets, one for myself and one for my partner (who works in a hospital). They use theirs constantly (I work at home) and the link for Prepd is handed out at least two or three times a week because people see it and think it's incredible. We have zero issues with our sets—so far—and merely look forward to more updates on the App itself Otherwise, excellent work! Thank you.

    39. Missing avatar

      Chris on May 15

      Hi,
      Last week I asked DHL more informations about my shipment and they told me that you asked them to send you back my lunchbox (beginning of April)
      The track return number is 9831284492
      Could you tell me more about it and give a delivery date will be nice of you
      Chris

    40. Sam Parker on May 14

      I have to agree with Brenda.

      LOVE my prepd packs. They work as expected and are a fantastic quality product

    41. Missing avatar

      Yoram on May 8

      Anyone?

    42. Missing avatar

      Yoram on May 4

      I don't want to seem angry but I am getting slightly annoyed. None of my emails (the first sent weeks ago) have been replied to -
      Here again the summary of what happened: dhl told me the German shipping company mislabelled my address. As they could not change it the level was returned. I conveyed this to prepd. No one bothered to reply.
      Please could you take some time in your busy day to answer my Email? Thank you!

    43. Missing avatar

      Michael Aung on May 3

      Still waiting for my replacement for my March 1 package.

    44. Lauren MacKenzie on May 2

      Hi Prepd team, I received my shipment yesterday through DHL, but had to pay $42.69 in customs charges to have them release the package. Is it possible to get reimbursed for this - I thought I had already paid for shipping up front!

    45. Missing avatar

      Grace on April 30

      Hi Prepd Team, I finally received my 2 sets of Prepd pack yesterday. I was able to use it today and my co-workers were asking me how to get one. How ling would it take if they order now?

      Thanks again and more power to the team!!!

    46. Annabel on April 25

      @creator please advise and follow up on my email. Thanks

    47. Prepd Creator on April 25

      @Ted I just sent you an email regarding your order :)

    48. Prepd Creator on April 25

      @Brenda @Karl thank you so much for your kind words and support, we really appreciate it :)

    49. Prepd Creator on April 25

      @Martin I am so sorry about that, if you could please send an email to hello@getprepd.com, we can sort this out for you as quickly as possible

    50. Prepd Creator on April 25

      @Los we are processing any replacements as quickly as possible, you can expect to receive your tracking number very shortly

Show older comments