Portal Progress Update #6
Out for Delivery! More Portals were released for delivery this morning, including Black and Red units.
US and Canada Early Adopters (and any Super-Early Adopters who haven't received their units yet) will be getting your new Portal this week. You should be receiving tracking information shortly, and ETA to your door will be between 2 and 5 days depending on where you live.
Apologies for any Super-Early Adopters who haven't received their orders yet. We had a minor issue with customs that prevented us from shipping to Canada directly from our US warehouse; that's fixed now, Canada shipments will now be coming out of a Toronto warehouse.
More Portals are on their way, but we're still very tight on inventory so please be patient. To ensure that everyone gets a Portal as quickly as possible, we will be delaying delivery of second and third units for a couple of weeks until our big shipment arrives.
ETA For all other backers is also still on track:
EU Early Adopters: End of October
Kickstarter, All: End-October to Mid-November
If you haven't received your Portal or tracking information by end of this week, please send us a note at email@example.com. Any other questions or help, please also send us a note at firstname.lastname@example.org.
Thanks again, everyone for your amazing support of Portal.