The Last Shipments have Departed!
It is with great excitement that I can now officially announce that all shipments are on their way to backers. I received this email last night:
"A good portion went out on Saturday and the remainder went out today. I believe that all shipping information was also sent to all the backers today. " -VFI
This is so exciting after all of the delays. I wish I was able to make things move faster but it was out of my hands. This is all still a learning process for me. In fact, I expect to never stop learning and improving. I have been making more connections and found some good relationships to help with shipping and also my new manufacturer that is printing the replacement cards as well as the 2nd run of Palm Island has been very responsive and I am very optimistic there. I cannot promise that there will be no mistakes in the future but I am always committed to making things right with open and honest communication through the entire process.
There has been some confusion with the shipping classes. We had two pledge levels that EU backers could use. The EU friendly shipping cost more money and shipped from within the EU. If you used this you should have your game by now. Otherwise, your shipment is on its way now.
We are working on printing the replacement cards through our new manufacturer. The previous factory has still not responded to me about our refund so I will not work with them again and do not trust them to produce the replacement cards. This will cause a bit of a delay with these cards. We will ship them out as soon as we get them. The new manufacturer has told me that they will match the build of the previous cards. You will get these cards in a separate shipment from your game in order to get you playing faster. The cards will not keep you from playing the game. The errors mainly affect sorting. The reference card is the only that could cause an issue. Please refer to the feat cards themselves to resolve any problems with the reference card.
Issues or problems
If you ever have any issues or problems please contact me at email@example.com or message me through the Kickstarter. I will do my best to resolve any problems that may arise. I apologize for any comments that get missed. Sometimes these can get lost in the long chain of alerts I receive. Email and KS messages are the best way to get ahold of me.
Thank you all once again for your support.