Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
I tried to contact http://kingdomdeath.com/support/ for my spidecle's wrong leg. Somehow the page kept loading after I press 'Submit'.
Anyone got the same issue with this page?
@Eric - I traded with the community (both my copies had the wrong legs). BGG and Facebook group. You can also contact Poots. They've started sending out leg sets.
Hey all I have the wrong legs on my spidecles expansion. Was there ever a way devised to address this?
I'm in the UK, but I just got a tracking number today. Seems to work on DHL.de
Where did you check you re shipement with you tracking number?
It does. Thanks Michael
Those aren't actually cards. There is three hovel consequence cards called Bed, Family, and Partnership. Same with the other cards you mentioned.
You need to look at the little words under each title of the cards. Some should read "hovel consequence", again some should read "drum consequence" and so on. You add all the cards with that keyword to your innovation deck when you innovate.
Does that make sense?
I just started playing last week and I hit a snag. I don't know what happened to my innovations deck, but I am missing at least 3 cards with the (blank) consequence. So, I know I am missing hovel consequence, drum consequence and lantern consequence. Could someone tell me what each cards stats are so I can keep on playing...
No word since [request received] email.
It did mention that they usually reply within 5 working days, so guess I'll have to wait.
I'm just hoping that they will reply before the expantions get sent back to HK.
What Steve said.
If you're not subscribed to the news letter, here's the link.
Info on the art book is under "KD:M Kickstarter Status Update"
copy pasted just in case you can't load the page for some reason.
Here is what is left from the Kickstarter:
- Lantern Festival
- Aya Painting Guide
- Skin Painting Guide based on Kara Black
- Digital Artbook
Currently we plan on posting the painting guides on our new website. Lantern Festival is still TBA and we’ve started work on the digital artbook. There is SO MUCH ART to choose from its actually quite hard!
We’ve been talking internally about a high-quality print version of the book to go alongside it’s digital release.
@Michael, the last newsletter said that KS updates were getting added to the newsletter and that would be the new way KD would communicate with us so its possible there won't be another update here.
There needs to be a couple move here. Lantern Festival and closing the KS. At least update 101 I think.
Received my spearhead expansions 3 days ago with shipping notice before (France)
Even though updates are moving over to the newsletter, I really hope there is one more in the kickstarter so it hits 100!
Was there ever any update about the digital art book that was supposed to happen?
@Buddha Luva, No prob. Did it work?
Thanks the help.
I assume it may happen at some point, but was wondering if anyone had heard if the challenge scenario minis will be up for sale at any point in the future?
Still waiting here too. Sent in a ticket a few days ago, was told they are looking into it, nothing back yet though.
Just in-case anyone is interested, I'm currently running a Kickstarter for a small range of High quality resin miniatures sculpted by Kingdom Death sculptor Jin V: https://www.kickstarter.com/projects/wadedyer/fragged-empire-rpg-protagonist-archive-and-miniatu so far the campaign is going well (fully funded in 2 days, now pushing through some stretch goals).
@Budda Luva, I copied my backer kit invoice and e mailed it to customs then after I asked Kingdom Death to send me an invoice, I sent that too.
How did you resolve your problem?
Just received a same letter from the customs in Yokohama.
My expansions are on their way!
Steve email them on the kdm website. They had "held" my order for fraud checks but as soon as I emailed them they pushed it on and mine arrived today. Thats for the spearhead, but if its the general expansions I'd raise a ticket too as they defo should have arrived.
Hi All - is anyone else still waiting on the expansions? I am in the UK and paid on the 17th Feb and still nothing. :(
I was just about to post that my wave 3 still hadn't arrive, but I just got the email from my mail-holder that my 'large package' had arrived. I didn't get a notice of shipment, but I'm super stoked to get my models finally.
I wrote to the support people again and just received an answer: my order was lost somehow and never shipped. They're sending it soon.
@Carlos and others Still missing my wave 3 stuff too... contacted support 10 days ago and got the same canned response "probably hasn't shipped yet"
If you are still having issues with KS fulfillment, please send messages to kingdomdeath.com/support
We have 2 full time people on deck to help. We do not want to miss or overlook you.
Sending me a message here is not the best idea. I try my best, but my memory is not what it used to be these days!
I did not think about that, my outburst was too soon and not thought through. But making a warning ahead of time when orders open would be cool at least.
The problem with opening up preorders is two fold
1. If people pay in advance there will be a load of people changing their minds and wanting refunds which take admin time and effort to do (and potentially effect your rating with the payment service OR if they don't pay in advance you risk people not paying when they get asked as they can't afford it/don't want it and getting stuck with excess stock
2. If there is demand for 3000 units of each item the resin caster is swamped for months and that means no releases of other stuff
not ideal I agree but for the resin at least not a problem that is so easily solved
Poots stop underestimating your customers, 100 limited run is terrible. Can't you like, open up preorders next time to see interest?
...............aaaaaaaaaaaaand still waitting as well for my KS wave 3 here in Greece.
Just sended, the third one I think ? ,mail to them.
Yup, still waiting on my Wave 3 stuff, no tracking, same cookie cutter response. :/
I'm in the same boat.
The 99% mail also felt weird to me too...
1% of 5410 backers is only 54. It is plausible that we both are in those 54 left, but then the automatic "it probably haven't shipped yet, please be patient" reaponse is a bit funny.
On the other hand... Maybe they meant us orders only?
Regarding KS fulfilment, the newsletter says "While we still have a few stragglers pulling themselves out of the woodwork, I can say with certainty that we have safely delivered 99% of wave 1, 2 and 3!" I seem to be part of that unlucky 1%, as I have neither my Wave 3 nor tracking info about it (my gaming group asks every couple days about the expansions, now that we finished our core campaign). I wrote to them last week and got the standard copypaste answer. I don't want to add troubles to their overburdened customer service, but I'll have to email again them soon. Anyone else still missing their Wave 3 stuff?
@Poots - can't say enough to congratulate you, Anna, and the rest of the KD team on the success of this first print run! The product is phenomenal, and everyone I've let play at FLGS and conventions has been totally engrossed by it. Looking forward to what's to come!
@Jamie - 100 unit limited run
Man, I'm so going to retroactively award my survivor that landed the deathblow on the Butcher that fighting art!
He really needs to put links to the newsletters on his website if he is going to use the for updates. As it is if you weren't subscribed when it got sent there is no way to read it at all...
Oh snap. Timezone totally screwed me out of a Gryphon .. how many were made available?
Everyone: you should all subscribe to the Kingdom Death newsletter if you haven't already.
From today's newsletter, it sounds like Adam and co will be moving away entirely from Kickstarter updates and instead using the newsletter to inform everyone of everything new in the KD universe, including campaign wrap up.
Got my wave 3 box out of customs and into my hands!!! Awesome! But.. Missing one of my dragons :(
man that's some cool stuff!
Glad I checked my email! Snagged a Griphon! Less than 30 left.
Adam, a dedicated forum on the revamped KD Site would be a gormsend.
Can't afford any of that right now :(
Can't afford that Gryphon
...but I can appreciate it!
So much good stuff. Well, there goes a huge chunk of mini budget!
You know, I always order too fast, and then more cool stuff pops up.
you'd think I'd have leaned by now.
New Resins in KD Store.
Is shipement for wave 3 is still going on for europe?