Thank you for your patience!
Dear backers, we would like to sincerely apologize for the silence and say thank you for your patience and support.
We hope everyone is doing great and would like to give you a brief update on Jack. The product is manufacturing (probably this very second as we write) and we are shipping in batches as soon as it comes out. We are shipping now, so please keep a close eye on your mailbox since the package may arrive any day.
If you want to change your shipping address
If you want to change my shipping address Please message us on Kickstarter and we will do our best to change it for you manually if your package has not shipped yet.
When will my package ship?
The fulfillment center has all of the delivery addresses and will get through them as quickly as possible based on factors such as color selections, accessories are chosen, region, and other factors. Unfortunately, we cannot put a specific date on exactly when your package will ship.
When will I receive a tracking number?
You will receive a tracking email automatically from our partner when your package has shipped.