Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Man so many worry worts. Calm down and bed patient. I backed the RA led magnetic light strip and it didnt come until about a month ago. Some products take time, I would've been very surprised if this product didnt encounter any kinks. PODO pay no mind to the ones complaining, it seems that a few assume KS is Amazon.
Dang people calm down. Everyone seems to seem to have a dearth of common sense and an overly developed sense of entitlement.
Seems the communication has been pretty straightforward; good and bad. Overall only a couple of months late? Ok. This is a small team working hard. I've never seen a KS that wasn't at least a bit late. Everyone crying about not receiving their units should go look at many KS campaigns where the product isn't delivered. Or is years late.
This creator has delivered before, made a well designed and needed product. Additionally has another product in the chute. Obviously not a campaign or company meant to fleece the public.
Before anyone posts some complaint about not getting any updates,please at least READ the updates.
I truly hope that every single complaint that comes up is followed with a sincere Thank You when their product is delivered.
I haven't received my product. Can someone let me know when it will be delivered? It's been two months now since the estimated delivery.
Just saying PLUB too much now! :'~(
Yeah, like you said, the pairing function is pretty neat, and the PLUB doesn't look anywhere near as good as this, PLUB looks like it's made of that kids' play foam! :D
@ The Sith - I saw the PLUB too, but the idea of syncing more than one jack wirelessly is a feature that I wanted. Essentially creating a wireless audio splitter so multiple people can listen to the same audio at the same time without delay. If PODO Labs can deliver that, as they stated during the campaign, I will be extremely happy and less concerned with the manufacturing delays that have occurred.
Woot! Comment number 1500!! ;D
Tay seem not to care about the guys who PAID for the campaign!
Lol at launching another product while they haven't delivered this one. Why would I give you more money when you can't deliver my initial investment?
Anyone seen the PLUB campaign? Looks pretty nifty & is utterly plug n play!
I think you mentioned you were going to offer free silicon case as a compensation for the delay - I've already ordered a separate silicon case and paid for it too - can I get a refund for the silicon case I paid for? There's no point in having 2 silicon cases. Please advise.
Kickstarter is not a just retail business site. There will be struggles when you are making a project which were accepted by backers (not customers ) i am very happy about your new projects and will follow new ones too.
This company needs to get their priorities together. It's kind of sad to read that so many people are complaining about your own products and your customer support. Are yall even doing anything about those customers and products, or do yall just forget about them?
Also, how can we be sure that we will get the best product from you guys with high-quality customer service and product service, and not like what had happened with your camera product?
Regarding Apt-x, which one does the Jack support? Is it low-latency?
Don't worry guys, just stick with it, they've made well reputated products in the past and are still, so just hang in there another couple of months, and besides, none of the other Bluetooth adapters look THIS good!
@M Newhouse I saw the Jackster a few days ago, I will say I think this Jack project will turn out being a lot more slick in design and hopefully be a great product.
Also for everyone else electronics always seem to get little bumps in the road and the guys here have been doing a great job at giving us updates as to some small companies who have ignored all of the comments after the kick starter has ended. I look forward to this and I hope that the rest of the assembly is easy sailing.
I'm disappointed that you offer the same price on Indiegogo for pre-ordering jack as you offered as exclusive Kickstarter price. Can you please explain why you offer exclusive prices to backers and give the same prices to non-backers?
I'm a little disappointed with the delays they have had and prior to even finishing production of a project in process they started a new Kickstarter campaign. Based on their first two projects comments (cameras), I'm starting to get nervous about the quality of the end product of this campaign.
Guys, they will not refund anything you bought. This was made very clear before the campaign ended. If you wanted to be able to get a refund, that you shouldn't have backed this product.
Guys... This is Kickstarter. Things get fluid.
Hello, can you tell me what the process is for cancellation if I can get a full refund? Thank You. This is taking way too long.
what a nerve, "we star production next month" but already start a new project!!
I know I can´t "unpladge" I funded another project similar to yours and already received them.
i feel you, i was expecting a REAL update. No abusing your current mailing list for this product to launch your next.
Back then when this was launched, there was close to no one else providing this technology. which was why most of us even backed this.
Now it's dime a dozen. How long more do we need to wait? The technology promised is getting older as we speak.
How do I apply for a refund and cancel my order?
@M Newhouse, Christopher Garby - Haha we did see that. Podo camera got imitated (poorly) as well. We get very offended of course as we feel like they're stealing our baby. But in the end, we can laugh it off because we will deliver an original to our standards, and that's all we are focusing on.
@Robert LP - We are assuredly not a scam. We are doing everything in our power to fulfill Jack asap. I understand your frustration and totally get it. We are confident that we can deliver on this campaign, otherwise we wouldn't keep on going with more.
@M Newhouse, i think it's also funny that the creator of Jackster is Vik LABS, the creator of Jack is Podo LABS. very similar names
It's literally named Jackster: Make any headset wireless smh
Anyone else see The Jackster on here? Looks basically the same
Its frustrating to me to get spammed for your next project when you have not fulfilled your current project. If I try to unsubscribe I won't see updates for this project.
Thanks for your great response to our update! For instructions on how to change your shipping address, please read the update from a couple days ago that has the URL and instructions on how to do so. Thank you!
@Daniel Hay - Please contact firstname.lastname@example.org for assistance!
Is it too late to change my shipping address?
Hi I need to change my shipping country from Brazil to UK but backerkit will not allow me to.
How can I do this?
Wilko, find one of the backerkit emails you received for this project. There should be a link to go back in and edit.
I can't remember if the delivery address is locked down yet.
to change your address, you go on backerkit, choose shipping address, then select your new address, I believe
Do we also get to know if ours is one of the earlier september models?
I need to change my shipping address to a different country. How do I do that?
Thanks for the update. Can't wait for my Jack.
Ooh, great idea @gas with the scrapped earbuds!
Btw also backed gameband!!
Thanx for the clarity! Just disappointed in the increased timeline without due info of this project.
They mentioned a while back they would be starting development of their next project, but stated it would not impact on the completion of this one.
Looks like they logged into KS in the last 24 hours, but didn't leave any messages. Perhaps a clue to a forthcoming update?
Also, a top tip for KickStarters: never call your updates "Weekly" or "Monthly" if you're not going to do them weekly or monthly...
What does that actually mean?
Have they backed out and decided not to continue or do you mean something else.
The team focus on their coming project, so dont have anytime to follow up here.
Good luck for your coming projects :(