Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Guys, they will not refund anything you bought. This was made very clear before the campaign ended. If you wanted to be able to get a refund, that you shouldn't have backed this product.
Guys... This is Kickstarter. Things get fluid.
Hello, can you tell me what the process is for cancellation if I can get a full refund? Thank You. This is taking way too long.
what a nerve, "we star production next month" but already start a new project!!
I know I can´t "unpladge" I funded another project similar to yours and already received them.
i feel you, i was expecting a REAL update. No abusing your current mailing list for this product to launch your next.
Back then when this was launched, there was close to no one else providing this technology. which was why most of us even backed this.
Now it's dime a dozen. How long more do we need to wait? The technology promised is getting older as we speak.
How do I apply for a refund and cancel my order?
@M Newhouse, Christopher Garby - Haha we did see that. Podo camera got imitated (poorly) as well. We get very offended of course as we feel like they're stealing our baby. But in the end, we can laugh it off because we will deliver an original to our standards, and that's all we are focusing on.
@Robert LP - We are assuredly not a scam. We are doing everything in our power to fulfill Jack asap. I understand your frustration and totally get it. We are confident that we can deliver on this campaign, otherwise we wouldn't keep on going with more.
@M Newhouse, i think it's also funny that the creator of Jackster is Vik LABS, the creator of Jack is Podo LABS. very similar names
It's literally named Jackster: Make any headset wireless smh
Anyone else see The Jackster on here? Looks basically the same
Its frustrating to me to get spammed for your next project when you have not fulfilled your current project. If I try to unsubscribe I won't see updates for this project.
Thanks for your great response to our update! For instructions on how to change your shipping address, please read the update from a couple days ago that has the URL and instructions on how to do so. Thank you!
@Daniel Hay - Please contact email@example.com for assistance!
Is it too late to change my shipping address?
Hi I need to change my shipping country from Brazil to UK but backerkit will not allow me to.
How can I do this?
Wilko, find one of the backerkit emails you received for this project. There should be a link to go back in and edit.
I can't remember if the delivery address is locked down yet.
to change your address, you go on backerkit, choose shipping address, then select your new address, I believe
Do we also get to know if ours is one of the earlier september models?
I need to change my shipping address to a different country. How do I do that?
Thanks for the update. Can't wait for my Jack.
Ooh, great idea @gas with the scrapped earbuds!
Btw also backed gameband!!
Thanx for the clarity! Just disappointed in the increased timeline without due info of this project.
They mentioned a while back they would be starting development of their next project, but stated it would not impact on the completion of this one.
Looks like they logged into KS in the last 24 hours, but didn't leave any messages. Perhaps a clue to a forthcoming update?
Also, a top tip for KickStarters: never call your updates "Weekly" or "Monthly" if you're not going to do them weekly or monthly...
What does that actually mean?
Have they backed out and decided not to continue or do you mean something else.
The team focus on their coming project, so dont have anytime to follow up here.
Good luck for your coming projects :(
Please give the latest projected timeline if hasn't changed thus far.
hi... update pls... thanks
Hi we would like to know when will we received the product.
Any update for us?
Thanks for sharing your struggles and decision to make it as good as it is suppose to be. I appreciate it. It's okay to wait as long as it's not defective. Great Job guys!!
Heya PL team. Thanks for the update and power to ya over the coming weeks! Have you performed much testing on the durability of the headphone jack mount? I noticed you aren't using the two PCB locating pins moulded into the underside of the connector - presumably the hidden half of the housing is designed to fit around it snugly? Hopefully you're relying on more than a tightly tolerated PCB cut-out and soldering for mechanical durability. Can't wait to use and show off my JACKs once they arrive : )
Hey Audrey, there are over 1400 comments! :)
@ Mike Mol
Go to https://jack-by-podo-labs.backerkit.com, log into your backer account, and you should be able to change your address. Also next time, please read through the comments before asking a question like that, this has been addressed multiple times in comments and in updates.
thanks for the updates - worth waiting for the product you are proud to call your own! :) I remain excited to see the final version when its ready and you feel its ready! Denise in DC
Thanks for updates you rock!
So, I'm moving in a couple days. How do I update my shipping address?
How does this differ from airlink product being offered on kickstarter? It's a lot of info so hard to digest
Can you please send an invoice for this campaign. Thank you.
Great update. Thank you n wish u guys good luck.
Great update. I'd rather wait for a working perfect item, than get a rushed, but might not wok, item. Thank you.
Thank you for the Update. As I am backer number 600 I guess I would have good chances to get it in the next two month :-)
Further more still expecting my waterproof case for my Podo for several month now :-(
Thank you for the update and clear communication. Looking forward to getting the final product.
I've waited years for board games that don't have anywhere near this complexity.
I've backed at the $1,049 level and care deeply about the quality of the product.
Take your time. Get it right and don't feel bad for doing so.
Thanks for the update,
Delays is natural in any successful projects,people need to understand we are not buying a ready product,we are uniting to bring amazing ideas to life .
So keep it up guys to bring the best product.
Thank you for this update, honest clear and humble. Anyone on here with complaints doesn't understand "kickstarter". Keep up the good work, what you are doing is exactly the same as any other company has to go through to get a great product out the door. I waited two years longer than originally promised to get my Tesla, worth every second
Thanks for the extensive update again. Fully agree with what Wayne & Jeremy are saying. It's cool to be a (little) part of the process. I myself work in a R&D Foods environment and I know first hand the troubles during development and production. So chin up, face forward and march!
Ha yeah same as what Jeremy said
I thank you for not posting out an inferior product that's what crowdfunding should be we pay for a new concept that hasn't been manufactured yet and things happen I'm sick and tired of receiving products that are not working and I've wasted money if you buy you have to wait if you can't wait go to Kmart good on you guys for not sending out rubbish I want your concept not something that doesn't work end of rant lol