Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Yes, you should get a notification to the email you use for Kickstarter after your item has shipped (typically with a tracking number)
Will you send out confirmations after shipping ?
Theyve said to others it would be easier to contact them about specific problems at:
Hope this helps.
I'm backer #15168
I didn't see the 3.5mm connector in my profile.
@aline martins , I don't thing that is possible. Many other kickstarter projects has tried that before and has been met with legal actions for "lying" about the items.
Regarding the shipping, would it be possible to declare intend under a lower price? Brazil is very heavy on taxes, almost 100% of the price paid
Hi, is there the possibility of including additional free 3.5mm connectors for those who pledged more than a unit during the connector giveaway? I remembered reading a similar request in the earlier comments
Good update thanks,can't wait :)
@Maris Rodsumpun - Targeting late June, shipping throughout July. We will find out more as it is happening!
@Abi Nash - No, but we added 3.5mm connectors to your account! It should be there in your backerkit profile
how long to ship sir
@Creator: Is there anything such as give away cover, for Backerclub members?
@All - Hi everyone! Sorry for the slow response time; we're getting caught up now and the wait shouldn't be so long moving forward. Sometimes it is easier to reach us at firstname.lastname@example.org as well.
If you have trouble finding your survey, please check your spam for an email from BackerKit.com or you can use this link to find your survey: https://jack-by-podo-labs.backerkit.com/
We will post an update hopefully Friday or this coming Monday. The timeline is very tight but we are working hard; thanks everyone and stay tuned!
thanks for the photos from China - hope all went well and you're finding they can stay on schedule - exciting to see it all coming together - best of luck from Washington DC, Denise
It will ship around June to July if everything goes according to schedule.
Hi, when is the device been shipped?
They do not offer individual refunds. See the FAQ section for more info.
hi, i would like to refund my order.
According to the campaign blurb it's aptX Bluetooth.
higher quality than 4.1 (If your source runs aptX).
Just curious which bluetooth version will these be? 4.0? 4.1?
Shipments will begin in June and likely go into July if everything goes as planned
When is the shipment?
Could the creators please reply to messages sent directly to them?
@Tom - this should help : http://jack-by-podo-labs.backerkit.com/ . Keyin the email address you use for kickstarter.
Can you sent the mail again for filling in my address.
BackerKit charges when the survey locks.
They just put out another update 3 days ago. Check the updates page if you'd like to look at them
Do you maybe have another update for us backers?
We're curious :-)
Hi Podo Laps.. I filled out my survey an send it, there has been no withdraw money ,yet from my account. Is that normal procedure with backerkit ? If yes, when to expect money withdraw ? Greatings
@Solina Bartnicki - I see you've answered it already, thank you :)
@malcolm jacks - We do not have a source for that, but whoever wants that can likely find it on Amazon!
Here's one for under $2: https://www.amazon.com/C2G-Cables-40407-Stereo-Extension/dp/B0014WB5AW/ref=sr_1_1…
@Etienne - And buy directly from KZ we mean work with their factory to make custom versions just for us; they have the same sound and build quality, but they are not off-the-shelf with regard to the features we added.
@Etienne - We buy these headphones directly from KZ; we removed the logo printing, shortened the cable, and worked with them to add a volume controller that's Android and iOS compatible; you won't find that feature on Alibaba or Amazon! And yes, we agree they sound great :)
@Elba Stevenson, @Paul Dupuy, Jr., @Daniel Sanchez, @章金鑫, @Solina Bartnicki- Audrey Koziol is correct, please go to this link: https://jack-by-podo-labs.backerkit.com/ to recover your survey. You should have received an email from BackerKit last month asking you a few questions and your shipping address. You can also use this BackerKit survey to add any items you did not order during the campaign. Thank you!
@Lola Gudgeon - Haha it could be cool! But we don't want it to look like we didn't try hard to make it look consistent. If the effect happens during our process we'll take pictures and see :)
@Eugene Lim - Woohoo! I'm sorry but 3 color combinations is the limit for us for this campaign; you won't be able to disassemble the Jack yourself either. However, if you need "replacement parts" after the campaign is over we could send you some black plastics for a couple bucks + shipping, and you can remove (you'll have to break them) your navy plastics and replace it with the black ones to have a black and gold combo.
@Brian Lewis, @Audrey Koziol, @Louis Phutirat - Thank you for the encouragement! We're happy to do it :)
I think I've completed my survey, but I don't remember for sure (I had three projects fund at the same time so I might be confusing another one for this one) Where can I check to be sure? Thank you! :)
If you have not received the survey, please go to this link: http://jack-by-podo-labs.backerkit.com
to set up your Backerkit account and fill out your survey. Please remember to use the email you use on Kickstarter in order that the correct information is linked to your account.
You should be able to change how many Jacks and cases you want along with colors, along with adding more add ons if you want and changing your shipping address.
where is the link of survey+1
would be nice to have a sterio extension cable included say between 1/2 to 1 mtr ??
Best Wishes Malcolm
The headphones look exactly like KZ ATE which can be found on Aliexpress and get excellent reviews. I own 2 myself. These are IEM earphones which mean the wires go over your ears. Some people will not like it but the sound is amazing.
So either these are fake versions of the KZ, which does not make me happy since it means you support counterfeiting or all the so called design changes are not true and you simply bought off the shelf earphones. Care to enlighten us on this matter.
Where is the link for the survey?
Haven't received a BackerKit survey link either...
How do I find my survey
WOW. This update is absolutely great! Thank you Podo Labs for making my day.
Just wanted to say that I'm loving all the updates and how regular they are. It's great to see how everything is going and the process being making Jacks!
I actually like the idea of coloured swirl appearing in the metal - makes individuality and, anyway, I love the possible rainbow effect...
Hey Eddie & Podo team. Love your product so much that I got three of them! Any chance that I can switch the plastic casing with the metal clip section? I would love to have a black and gold combination.