Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I have not received my reward. Please refund.
"Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
I demand a full refund for my pledge amount.
How can they say that!
From Pine Microsystems Inc. (firstname.lastname@example.org)
Based on shipping record, your item has been shipped. However this has been more than two years ago and tracking record seems no longer exist (now become other people shipment history based on recent checking). You should inform us within few months when you have not received your item and now we no loner can honor your claim.
if you are missing your pledge, email them at email@example.com
If you are still waiting for your device stop posting it here. They aren’t looking here. Send them an email
guys i'm still waiting...
I still haven't received mine either!!!
There is no refund
I have never received mine as well. How can we process a refund?
Never received mine either. Can I get my money back please.
Still haven’t received mine either..
Also still waiting for mine.
Never received mine either ( like 2 years ago . had totally forgot about it)
Never received mine. What the he'll happened? Kept getting emails to update shipping info. Once I did...nothing.
Cyntrax can buy mine. Cheap
I havent recived my yet :(
I want to sell one. Europe preferred.
Someone wants my pine?
Got mine in pieces, no screen, no battery, no instructions on how to put it together. Still sitting in my closet...for two years now!
@creator Guys... can you please tell me what is going on with my Pine? It has been aver a year and a half, and I have yet to get my Pine or a refund. At a certain point, it starts to look like a scam. I have tried contacting you, without any success. $26 isn't nothing- I will be forced to get the police involved if this isn't resolved soon. Thank you.
I HAVE SUBMITTED A TICKET AND YOU GUYS HAVE DONE NOTHING WHAT SO EVER. AND REFUNDS ARE AVAILABLE TO THOSE YOU DON'T TAKE THE STEPS IN FULFILLING THERE PLEDGE. I HAVE SUBMITTED A TICKET LONG AGO AND YOU HAVE YET TO REPLY TO SAID TICKET THOSE YOU HAVE NOT TAKEN THE STEPS TO FULFILL WHAT I BACKED. i HAVE 2 OUTSTANDING TICKETS THAT ARE LATE BY 125 DAYS AT THE TIME OF TYPING THIS. THE TICKET NUMBERS ARE #1282 & #1283. I WILL GIVE YOU 1 WEEK TO TAKE THE STEPS TO FULFILL MY PLEDGE OR I WILL REPORT YOU TO KICKSTARTER.
I am still waiting for my Pine to show up. I have email with only saying to email someone else that never reply. I would like my pledge please.
@(mo) - Congratulations on being last.
Steven Hoover - One of my screens arrived broken and the other has since cracked. I have one left.
Well, after messing around with this thing for the last several months, it seems to me this was a very poor investment. I had purchased the battery, with case and touch screen. No one ever said that the only OS it would support for the screen is Android. As mine sits, it's like a big clunky cheap version of an Android tablet, (except pretty much any Android tablet you get has a camera, built in speakers and much better screen resolution, lets not forget the lack of glitches and in a small thin case).
@Marty Janík - SoundCloud is at fault. Granted my S7 make this thing look like a slug but it can handle simple operation like update pretty good.
@Scott Manzo - What date did you finish your survey? They sent me a notice every times I changed it until it closed.
I have answered the survey and have only received a plastic frame so far. What should I do to get my remaining order?
I got my pine and it's not worth it. CPU like PS3? Guys, wake up... it even cannot run play store update and soundcloud at the same time :D
I got mine. back (about a year ago) there was a survey sent out, and about 1/4 of the backers never filled it out, so a lot of the pledges were not fulfilled.
The creator gave plenty of warnings, the last warning was on May 3rd, 2016.
2) Unanswered Orders: There are about 1500+ of the backers that did not process the backerkit survey. You are not receiving any boards because you didn't process the survey... emailing us asking for updates.. well we have non. We've sent more than 10 emails asking to confirm your shipping addresses. If you have not entered address in your survey, PLEASE do so soon here: https://pine64.backerkit.com/
I have never received any portion of the reward for my pledge. This has been well over a year. I know I should have said something earlier but I have lost track. Some help would be greatly appreciated.
If you still have open issues, I would either go post on the forum or go to talk to the community irc channel. (https://forum.pine64.org/, IRC: irc.pine64.xyz #Pine64)
also didn´t get anything :(
I still get nothing of my PINE!�
For all Pine64-related issues, visit the forum at
or submit a support ticket at
Same for me, never received. Why ? The product is currently for sale on their website !
never got mine either :(
i never got mine
I am still missing half my shit! Nobody responds to email. Wtf.
Mine is for sale
No updates for 9 months and orders still not complete plus they are selling them commercially too. Pretty disgusting.
I still have not received mine too. How should I contact them?
2 case missing for me...
I am still missing my ZWave module.
Still waiting on the add-ons, and at this point I'm thinking I won't ever get them. It's a toss up between this project and the 2 years delayed SmartHalo for the "why I'll never bother with a Kickstarter project again" title.
The people at Pine were very helpful to resolve a problem I had with my board. All works now. Exceptional customer service. Thanks!!!
Any updates from this creator? I only received the board - no IoT-kit, no enclosure, nothing! Come on, is it that hard?
When i upgraded to android 6 or 7, the icons became so small and buggy that i was unable to use it. netflix or kodi would crash and google play services would also crash. but when i stayed at their lollipop beta version, it there were no such problems...
Truly it is "wise to look somewhere else" as Pine themselves states about their latest rip-off. Spread the word, Pine is lousy company.
Pinebook, launching in February (we did not say which year). Pine continues to deliver 80% bullshit.
@Tom™ - I just use one of my leftovers from switching my phone to smart charger that charges three time as fast as old fashioned static chargers.
Tom - Actually most use transformers and do inversion and filtering instead which is not the same. The frequency is less important since it is all reduced to back ground noise during conversion. This is the simplified explanation. I will not go into gating issues, etc.