Shipping Update - Stats
Here are some stats about the state of shipping:
4,198 total packages were sent to US backers; nearly all should have arrived, there could be a few still in the mail, but at this point it should be a very dwindling number who haven’t received it. It’s been 12 days since the last box of those 4,198 packages physically left the US warehouse (June 7th) as part of the initial shipment (not counting re-ships or other miscellaneous issues).
Currently, we are aware of only 13 unresolved issues of various types. If you have an issue with your shipment or order that is still not resolved, please email email@example.com and please copy firstname.lastname@example.org.
386 total orders have been sent (which is all of them); most have arrived according to tracking. We are aware of 6 unresolved issues. We are documenting and auditing those things with Canadian warehouse to send those few items to Canada for the six unresolved issues. It should only take a day or so.
All 54 orders were sent out on June 5th - though not all have necessarily arrived. (hopefully all should arrive soon; we know many have).
Europe is still in the process of shipping orders out of the fulfillment warehouse. We expect all to have left the warehouse by this week.
Australia is also still in the process of shipping out orders. As explained previously, Aetherworks (acting as our AU/NZ fulfillment warehouse) is shipping out everything they can right now, which is the vast majority of your products. However, there are a handful of products that needed to be shipped from US and EU to the the AU warehouse, because they were initially put in the wrong containers. You will get these in a separate shipment as soon as we have them in hand in Australia. Sorry for this delay! (note, this is nothing different than what I've explained in previous updates for AU).
The VF product arrived in port on June 9th, but the product has not yet arrived at our warehouse. It is likely still in customs or simply being freighted - I am waiting for an update on the exact status, I only currently know that the container has arrived in port, and has not yet arrived at the fulfillment center.
Whew, and that's it!
It has been a very long wait - at least longer than any of us wanted! - but it is nearly over for everyone, and the final pieces are in place.