Risks and challenges
This isn't our first rodeo! We've shipped over 100,000 items to 15,000 customers over 4 years. We've lived through many full production runs of high-quality garments and worked with all of our vendors previously. We know the pitfalls, and we know the snags to watch out for. But most importantly, we know more about how to control for quality. High-volume production could pose any number of challenges, but we've partnered with a professionally established manufacturing facility and expanded our quality control through our new Shanghai office. Our staff takes care of supervising every manufacturing batch, discarding any possible defective items. We're putting in more hours dedicated to supervising manufacturing!
We have shipping, handling, exchanges, and returns handled beautifully. Our specialized fulfillment center in Alabama is fully operational and makes sure everything runs smoothly. We've discarded shipping providers that proved to be too slow and upgraded our shipments to a fully trackable service.
We've also gone through numerous textile and product prototypes that have gone through extensive testing, including wash and color fastness, fabric weight testing, comfort trials with objective lab measurements, and in-depth lab testing by SGS. We partnered with the right people, completed all sampling, and sourced the best fabrics, so we're confident to ship chinos that will exceed all your expectations. We believe in transparency and blazing fast communication, so our backers will be the first to know about any unplanned hurdles or delays, although, at this point in the project, they are highly unlikely.Learn about accountability on Kickstarter
- (40 days)