Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
I still haven't recieved my certificate. Should I be concerned.
Plans for another campaign?
sent an email, no reply.............
theres alot i havent got. tshirt, dickstarter print, tycho songs, lookout print....
Crap, that explains why I got the shirt which I didn't think I signed up to get :(
Chris - the $150 level you selected was for the t-shirt, not the beta test / game. If for some reason we missed something, let us know and shoot us a note to email@example.com. Thanks!
Now that On the Rain-slick Precipice of Darkness 4 has released on Steam, when should the the $150 backers be expecting to get their copies?
Are any of the certificates still in the mail backlog? I'm still patiently waiting, and I recently saw a few photos where people had received theirs some months ago. I don't want to be "that guy", I'm just curious. Thanks!
Hey, Adam - we received your previous email. Someone should have been in touch by now, I will followup with them!
I sent a message to the in box about a missing certificate as well but it looks like the comments page is the way to go. Hoping to get one soon. Please keep up the good work!
Hey, Benjamin - someone will be in touch shortly, thanks!
Certificate having not arrived, not that i doubt you sent it. It may have gotten lost!
Who should i e-mail about the certificate, sorry to make a fuss about it, just been super excited! Love the video guys!
del that, last one, i went for $25, so i think i got miss on the list.
Oh come on! i got miss in the Duck reading as i forgot to add $1 as i went for the Beta Test!
I'm still waiting on my certificate. UK based, but I have a friend in a nearby city that received his already so...
John - hmm! Yes, that is super odd. I'm assuming you've checked your spam filter etc - shoot us a note to firstname.lastname@example.org, and we'll get you all straightened out. Thanks!
I received all my tangible rewards as well as PA book 1 and RSPD3. Should I have received PA book 2 by now?
Brendan: The full RSS feed was a stretchgoal we didn't hit, unfortunately. We still have ads on the comic page, meaning that ad revenue still keeps the lights on over here and wasn't replaced by KS dollars. But fear not, we think we may have a solution in the future that will be in everyone's interests. Thanks!
Now that there's no ads on penny-arcade.com, can you make the RSS feed have the full content, instead of a snippet and a link? It would be nice if Penny Arcade worked in offline mode on RSS readers..
I got my certificate last week. Awesome! Keep up the good work PA
Bill - Should be this week, actually!
Any word on when the singles will be distributed?
Hi, Edmo - the steam code should have been delivered over a month ago. Can you check your spam folder? If not, email us at email@example.com and we'll get it sorted out. Thanks!
Hey guys, I got two emails so far, the ones with the books, thanks a lot :)
How is the game being sent, by steam gifting or via key-by-email? Just so I know to look it up.
I still didn't get the physical stuff, but I'm International, so I know it will take a while.
Thanks a lot! the new ad-free page is gorgeous! Happy new year!
Excellent. I was just a little concerned since I never heard anything. Thanks for the quick response.
Joshua - yup, you're on our "off-list" sheet, so you'll be contacted soon. Don't worry, we didn't forget about you!
First of all, happy new year. With the launch of the ad-free site, i realized that I never actually received any of my rewards that were slated for December 2012. Looking back, I also see I never got the survey that was supposed to be sent out after PAX Prime.
I had one of the fancy rewards that did not include the lower ones, but I also paid for the $150 t-shirt reward (and thus all the lower ones) on top of that, and sent the email to the kickstarter email at penny arcade as instructed, but haven't heard anything about the other rewards. I presume this just got lost somehow.
Received my emails for both books, the steam code, and the prints. Just need that video :) But seriously, thanks a lot to you guys, everything looks great! Happy New Year.
David - The certs are going out this week! Thanks for the patience, and have a happy new year!
Thanks guys, got the ebook link, and the errrr "pet name", was wondering if the certificates are being mailed out as well, no mention of them in the email ?
Rob, just sent you a message!
Guys, just wondering if there is any update on the codes for Rain Slick. I see that you said they were being mailed out in October but mine never arrived. Thanks.
@David Gardiner - the digital books are getting delivered at the end of this month.
@Mathias Uslar - the timetable on the righthand side still stands - if we deviate from that we'll let you know.
Thanks for the patience, guys - thanks!
Guys, I like your comics, but honestly, this stuff here is pretty much nonsense and really a mess I was really looking forward to the comic and got a bit upset when I saw this being first on humble bundle - but hey, I bought it because I also wanted SMBC and XKCD - I understand you have no such heavy load servers to sent out all the digital comics at once, but you stated December - I would only be respectful to all backers at least to provide an update on your planned timetable for the small rewards (x<= 25 Dollars)
Any update on us getting the digital book, etc
@KevinKauffman and LaurenPagan - I'm like you, eagerly waiting for the betaread. If you guys (and/or the other two betareads, wherever they may be) are up for it, maybe we should exchange our works in the interim? I know we're all looking for feedback, and all share some common ground with PA. If you're interested, I'm sure we could coordinate it via e-mail.
Hey, like Lauren I also selected the Beta Read reward level. Even if it's just a ballpark figure, I'd like to know when you'd be sending out the surveys. Like, it it's just a couple weeks away or if it'll be closer to May. Kinda has some bearing on my writing schedule.
When does the duck thing happen?
Ok, cool, good to know.
Hi, Lauren - for the larger rewards (like the beta read), we're reaching out to you individually once the bulk of our initial reward fulfillment is done. No worries, we haven't forgotten about you!
Hey, I selected the Beta Read reward level and I haven't heard anything from you guys about it yet. When exactly do you want me to send that in (and where?) and when can I expect it to be finished?
@TychoBrahe I pledged to your kickstarter campaign and am now picking up a puppy(standard poodle(big)) in 2weeks. She needs a name. http://t.co/grrnAx0v
- Aaron Patterson @terriblesecret
Hey, Adam - we'll be delivering the codes out in the next two weeks for Steam, so you can download both the PC and Mac versions from there. Thanks!
Greetings! I funded the $50 pledge which includes a copy of On the Rain-slick Precipice of Darkness 3. I've been waiting for the Mac version to be released and now that it has, I'm wondering when/how I'll be receiving it. Thanks in advance.
Thank you for clarifying with the HB charity information. I am a proud backer/supporter of both HB and PA. I still feel slighted though that's now established.
Try to make you're backers feel special on Kickstarter, Robert, not like tools. If I can get the same stuff just anywhere by paying money for it , then what is Kickstarter for? You did mess up with that one. Bye.
You're jumping to conclusions with misinformation. We do not claim charitable deductions for Humble Bundle. None of the authors/creators to HB do or are even allowed to do that, as that's not how charitable writeoffs work. It's clear to me you can't be satisfied here, so again, all I can do is say I'm sorry you feel slighted.
I just paid twice for the same thing, and I didn't even receive it the first time. Yes I feel slighted, and yes, if you claim charitable deductions on the HB while pocketing your "not storefront" earnings from the Kickstarter for the same thing, there will problems, only not from me.
When the rewards were created, yes, the books had never been released. I'm sorry if you feel slighted by this somehow, but the rewards are not meant to be a storefront, but rather as a reward for those that wanted to contribute to the greater cause.