The Peak Design Community Beta is here, and you're invited.
Today it is with much esteem that we launch the Peak Design Community Beta! And, we are hereby inviting our Kickstarter backers to be the first to enter, poke around, and get the conversation started.
BEFORE YOU ENTER, A FEW TIPS:
1. Check out the Forum Rules. Rule number one is be nice. We really mean it. This is not a place to let off steam if you've had a bad day. We kindly ask all community participants to be respectful and constructive with their posts and replies.
2. You have to be logged in with a peakdesign.com account to post. When you first try to post you'll be redirected to a login page, where you can enter your account info or create an account. The process might seem a bit funky, but we're working on fixing it. Note that your peakdesign.com account is not connected to your Kickstarter account. If you've recently purchased something directly from our website then you might already have an account.
3. To get notified when somebody posts something new to a topic, click the FOLLOW button on that topic page.
4. If you like a specific post, vote it up using the voting buttons at the top of that post.
5. If you ever need to find the Peak Design Community Beta, there's a link in the global footer of our website, as well as a link on our Support Center page.
And with that, go have fun!
And for those wanting to know more...
WHAT IS THE PEAK DESIGN COMMUNITY?
It's a place for customers and backers to publicly connect and share insight, tips, and feedback about Peak Design stuff. It's a forum, or rather a set of forums, where you can go to ask questions, give advice, share stories and engage in an ongoing open dialogue with the Peak Design team.
BUT KICKSTARTER IS A COMMUNITY TOO. WHAT'S THE POINT OF HAVING A NEW ONE?
Kickstarter is an incredible community, but the Kickstarter platforms currently lacks the tools to have great ongoing conversations between our backers, our other customers and us. The Kickstarter comment board is super active (a great thing) but it's a linear wall of comments. Things said 2 weeks ago are kinda gone forever. Plus there isn't an easy way to moderate or manage discussion. The new Peak Design Community lets us organize conversations, vote-up popular topics and ideas, share images and search existing posts to see if somebody has already answered your question.
Kickstarter will still be the hub of chatter when we're actively running and fulfilling a Kickstarter project. But for general ongoing communication, we'd like to encourage y'all to try our new Community.
WHAT DOES BETA MEAN?
It means that it's not fully "baked" yet. There may be bugs, or things might look wonky. But no fret, if you see something weird we've created a forum specifically about how we can improve the community.
MEET YOUR MODERATOR!
Who's moderating this thing?
The one and only Adam Hicks, that's who. Don't be fooled by this dark and mysterious portrait, Adam has been heavily involved in our Kickstarter projects (as a backer, comment board manager, trade show attendee and product tester) since 2013. If you've been active on our Kickstarter comments board there almost a 100% chance you've chatted with Adam. We've brought Adam on board as a PD Ambassador to help make Community conversations as fruitful as possible. Additionally, Jen, our head of customer service, will be engaging in conversation, as will be just about every member of the Peak Design team from time to time.
SO WHADDAYA WAITING FOR?
Seriously. Get in there and party.