"You'll need a credit/debit card to download games."
Liar. Misleading. Incorrect.
In fact, after the update, a credit card number is required to LOGIN.
No option to skip. No option to defer until later. No option to access account settings or controls until AFTER I GIVE YOU MY CREDIT CARD NUMBER. What could you possibly have been thinking???
I'm so disappointed in you.
what a Fuc* is that!?! I got my OUYA console today ( i don't even comment on this as this is another bu11shit and some people still waiting) and I cannot even touch user interface because of credit card information. I am not going to do this and basically I will return it! all those nice words about open source etc. 8 millions of dollars and I cannot use it?!? Just don't say my credit card information are safe because they are not and I am going to be another sony customer!
As many others have said I understand the ouya team has a lot of places to comment/post, but it would be nice if they read stuff here since it pertains to the backers who funded them as well as is directly responding/asking questions about this post.
They just said in this post that you would get a email when your order was shipped to track it. So assuming you haven't gotten one then you probably are in the same boat as many others and they just haven't shipped it to you yet.
I am pretty sure the units we are getting are the same that will be in stores. Not sure if the review units are a swell or if they are the early ones that devs got (after which the controller and I am sure other stuff has been slightly changed). This could be one of the issues with some of the reviews, but who knows.
@Ian Frederickson As for the email with the username; I just got the backer number email confirming my username shortly after the survey, since they survey asked what username I wanted, from what I remember. I haven't gotten an email about when it will be shipped to me though.
International backer with a limited edition plus four controllers. Was number #177XX. Still no word.
I'd love to know how they're going through the numbers. So far it seems to be totally random.
Just piggy-backing off the last comment, I am an international purchaser. I'm assuming I'm not in the first roll outs just curious if there is an estimated ship date since I have gotten no e-mails
I have no record of a confirmation email. Is this going to be a problem for getting my Ouya and username?
Oh, also flush plates on controllers that don't catch on the analog stick and fix the sticky buttons...PLEASE....(2 out of 2 reviews it not a good start), especially since I got 2 controllers.
okay, initial of the first Ouya is NOT GOOD. Basically said we all purchased a Beta (or even Alpha). My question is, assuming a software update will fix many of the issue report on this review,
will we the backers, get supports, upgrades as this system is tweak/fixed/polished? Most people don't like purchasing an item twice just to get a reasonably working system.
"Also, this - https://twitter.com/jon_read/status/319817198384345088"
Note the word "AMONGST"...meaning it's going to be mostly random.
I'm reading backers in the 4 digits are getting their ouya before backers in the 2-3 digits.
They must be shipping out of order. =-/
Also, this - https://twitter.com/jon_read/status/319817198384345088
I backed with the first few hours of it going live. Just the console and a controller, nothing fancy so I don't have to wait at all. I'm in the triple digits and am pretty sure I have a low number, two or three hundreds. No shipping email yet :(
Backer # 378XX, still no notification of any sort.
Any Limited Edition backers get any News??
Yeah @Steven Morlock look for the email confirming your username subject should be "Confirm you are ______" sent on 12/14/12 by firstname.lastname@example.org
If you use Gmail doing a search for "Kickstarter backer number" with the quotes should find it.
I am Backer 8689 and no email here with a tracking number, since I am such a big number though and 103 hasn't gotten anything I am sure it will be a while. I can understand that production is probably a ramping up process. They want to get review units out so they can get more hype, for more pre-orders, have ample supply for the public store release date (many stores probably have a required number they ordered), and respect the people that funded them. They have about 63,419 just from kickstart to push out that is a good number to produce, assuming there is only one per user. There are still 2 or so before the public (in store) release assuming 2 months and that many units they need to produce about 1057 per day to get them to everyone. I'm not sure how many they can produce per day but that is a big number.
I agree it would be nice to have some sort of chart of number produced as well as a page you can enter your info into to see if it's shipped or not and get a tracking number. I know personally my worry is with the flood of email I get I will simply miss the email with the tracking number so would be nice to have a place to check.
I am backer 103 and it's me and the crickets. I found my backer number in the "P.S." within the username registration email sent on 12/13/12.
I see numerous folks referring to their backer number. Is there a way to determine that or is it done through approximation?
Guys/Gals, be patient! It's only been 8 months since the funding date, and the end result has many improvements over the original design (lacking concave thumbsticks though....).
Just imagine your OUYA is months away, and be pleasantly surprised if it comes earlier. Im sure they don't ship exclusively using backer number, Im sure there is some kind of bundling or shipping by region. The Pebble was shipped according to color due to the production process.
Julie did twitter some vague insight about the process:
please post progress updates... I am 40kish the anticipation is great!
@patrickfreeman what was your backer number
Just got my console today, got it setup and updated and then had to leave for school. Can't wait to get back home and check it out!
@Alex - A good alternative would be going and getting a prepaid debit card to use for this.
how can we can track our shipment ?
I wonder when I will get mine as I am backer number 14189. Hmm oh well *shrugs* Patience is a virtue. I would like to think saving the cc to the server would be optional, I mean that's a choice most people like to make. Anyways I'm still excited to give it a shot ^.^
Shipping!!!?!?!?!?!? yeah probably to all the reviewers. :(
@Slegiar: Do you read Ouya's official communications? They still say a credit card will be required to download even demos. Maybe this policy hasn't been implemented yet, maybe this policy has changed, or maybe it was a typo. But the fact is, Ouya is officially still telling people a credit card will still be required to download demos/trials.
@Alex: dude, do you even read the comments? that's not true at all! its been proven by those who have recieved their Ouya's already. you need a credit card....TO BUY GAMES. demos, free stuff, etc, does not need a card
I do not like the bit about "You'll need a credit/debit card to download games".
And by that I mean "I DON'T LIKE IT AT ALL"!
Maybe I wouldn't even have ordered one in the firstplace. I do not want my credit card number stored in any device connected to the internet. There must be a better way.
Please consider alternatives!
It would be great, if we could get some sort of ''check list'' or something like to to see how far your shipping is going
So now we have to follow Ouya on KS, Reddit, Twitter, FB, their own forum, and probably some other places to keep abreast of what's happening.
Isn't social media great?
Sry to 'double post' but since these aint posted yet i figured what the hell.
Apparently OUYA is responding, but yea, trough the worst possible channels (please, OUYA team & everybody else reading this, social media comes across as very unprofessional, you have a site, a blog, a kickstarter page, why the 'F' react on Reddit & twitter but not on your own sites)
And heres a thread about tracking numbers:
Just curious, did anybody ever hear back fom OUYA? (about either cc stuff or shipping)
Not impressed by the way they communicate to their backers..
Also, we're 4 (work-)days further and people at backer# ~1200 didnt get shipping info yet? i totally understand the worried replies related to shipping, after all these weird 'direction changes' im not sure i can cope with getting the limited edition after the retail release.
Ok sorry about the mistake in the first equation.....just use to bottom one.
Formula for when your Ouya will ship -
If you say 55,000 out of the about 63,416 backers bought the console then 55,000 divided by the number of days from the release date and the end of April, which according to Ouya is when everyone will get their Ouyas. Let's just say they ship this many units by then - 63416/34=1865.174647 units per day.
*34 days - (March 28th - April 30th 2013)
my backer number = 40,645/1865.174647= 21.5 days.
*My backer number is not that, it is in the 40,000s though. I couldn't be bothered looking it up.
Use this formula to work out your Ouya ship out date.
Actually you can see on the side of their Kickstarter page how many pledged to what...whoops.
So number of backers minus people actually getting consoles =
63416-2668 = 60748.
40,645 /1786.70588 = 22.7485689
I am backer number 61874. I'd like to thank all of you for the beta testing you will be doing to make sure my Ouya works better than yours does. ;)
Backer #61083. lolz! I'm excited to receive my console on...... not later than October hopefully. T_T I'll cry if i don't get it before my birthday. Yaaay!!!
I'm not sure what number they're on but I'm 1226 and still have not gotten a shipment email. So it could be awhile.
@davidmay I am quite sad after reading your comment. My backer number is in the 40,000s and if number 2000 still hasn't shipped then it will a long time before I get mine. Can you please post an update when you receive your shipping confirmation so at least that way we can get an indication of how fast shipping is happening. Thanks.
So my backer number is in the low 2,000 What number are they at now?
For people who are already complaining about the shipping dates: while it is possible that some of us will get our Ouya just before launch, you need to understand there wouldn't be an Ouya in the first place without our pledges.
Kickstarter is not a pre-order facility.
Wow, at this shipping rate I think I might have gotten mine faster if I waited till after launch!
I am in the 19,000s out of 63,000s :( It's going to take forever to get my OUYA
@Frank You do have that chance, right now. In the right column go to the pledge you selected, at the bottom of it click the 'Your response' link, then the 'send a message to OUYA.' link.
And hurry because they've started sending them out, theres a small chance its been sent already (though you would have heard)
@Treatise, Sydney Döffert:
Thanks, with all the complaining about CC Numbers I didn't see the answer was posted. Being over 22,000 I guess I have a while before I see it.
If we've moved since we backed the project, will we have the chance to change our shipping address?
@Daniel Ah ok, ill just wait for some more reports then, thanks though! :)
And yea lets just sit on this CC ordeal a little longer, your initial response should have at least calmed 90% of the backers down a bit.
@All, just found my backer number, 50708?! lol, im pretty sure i backed in the first few days? ah well, guess ill see mine somewhere around july? :P At least now i know it wont help to sit around anxiously waiting, thats a plus too.
@Olivier I only ordered the single controller,so can't speak as to how or when extra controllers are shipping, sorry!
As for the CC stuff, that's a fair point. I actually haven't put in my CC info into it at all yet, and am actually waiting on a system update or two to see if that changes. As of right this moment, the console has at no point required me to put in a credit card or any payment info, unless I try to buy anything. I'll keep an eye on that, and if any system updates change that, I'll let you folks know.
@CrazedHatter - You should get a shipping confirmation email with a DHL tracking number from Ouya when your console ships, if your experience is anything like mine. If you haven't gotten one yet, check your spam folders and such just in case, if nothing there, then your console probably hasn't shipped yet. Here's hoping the Ouya folks will provide some kinda 'we've shipped X amount of consoles so far!' update soon.
@Dave - Nachos it is! You guys might have to bring your own extra controllers though. >.>
Sorting by backer number seems a bit strange to me. If I was them, I'd be sorting by amount pledged, from high to low, so the people who did the most to support the project get their consoles first...
Already postet by Treatise:
@Nicholas you can see your backer # in your email from Ouya, which confirmed your email address (email subject "Confirm you are [username]". It's in the PS section. I am 20917, so it'll be a while until I get mine...