KICKSTARTER

Creator Erik Ledyard on February 24

I got my refund within days of reporting these bastards to the Better Business Bureau. I advise anybody else who is having trouble getting their money back do the same.

Creator nikki on February 10

@Mark Amaro

As per Kickstarter for Projects: "Backers expect to connect with you through Kickstarter so it's best to use our tools for sending updates and messages and asking for information. Avoid asking people to sign up for another service as it can be confusing and leads to errors."

Ouya should be continuing to utilise Kickstarter to deal with their KS backers, that is where people pledged, not their website or anywhere else. Just look to your right, over 8 million dollars pledged. They owe their backers much better than how, disgracefully, they have treated so many. They still have not delivered to all of their pledges. Unsure why anyone would be an ouya-apologist after watching this all unfold.

Creator Nathan Liknes on February 2

for those who haven't received a refund in my experience it takes spamming there twitter with support numbers for three month then they shall refund you, but not with shipping or any thing else you may have paid for.

Creator Mohammad on January 31

@Filipe Cunha

simply harass them until you get refund ... that's what I did and I guess most people also did

I guess they ended up delivering 10% of the lame so-called console

EPIC FAIL

Creator Filipe Cunha on January 29

Hello, it's been a while since my order shipped (almost 7 months now), but I haven't received it yet. How can I get a refund?

Creator lilbuddhaman on January 22

i bought this as a streambox and an occasional android-casual game box. Due to the controller being trash and there being no market/google play access, that latter simply doesn't exist. As a streambox (XBMC primarily) it is functional, but extremely slow. I shoulda bought a roku/Pi.

Creator Aureliano Fazio Baiz on January 21

Lmao, and to think i almost got lynched by OUYA fans not so long ago when i wrote some negative comments here, and now even the fanboys turned against Ouya.

I'm so glad i opted for a refund in time. I walked out of an horrible raw deal.

Creator PegasusOrgans on January 13

People, you can ask for a refund. You know that, right? I asked for a refund, and, while it took some time, the team honored the request and refunded my money. I'm sure they're doing well enough to refund all the ppl that have serious issues on here.

In the end, I'm glad I did the refund. Not because the system wouldn't work, but because I honestly have way too many games to play with just Steam sales alone.

Creator Mark Amaro on January 10

Stop using kickstarter to complain they have their own site now. Wouldn't you leave an unorganized comment system with 63,416 whining babies to make your own organized support site where you can get one on one help?

Creator Paul Mather on January 8

OUYA appeared in a KickStarter 2013 year in review email I got today: http://www.kickstarter.com/year/2013…
It said "OUYA powered up" but they left off "and EPIC FAIL'D"

Creator Brent Roberts on January 6

Hound that dumb bitch Julie on Twitter and send mass emails to SCREWYA demanding a refund. Send more than 10 tweets and emails a day and do not stop till you get to the bottom of it. If that doesn't work go onto their Facebook and official website and demand your answers there. OUYA and Julie can shit in an OUYA bc they make great portable toilets

Creator Eugene Zheng Yong Sheng on January 5

Last post from OUYA was june; i guess its the end of the road for the cpy.

Creator Filipe Cunha on January 4

Hello, it's been a while since my order shipped (almost 7 months now), but I haven't received it yet. What can I do?

Creator RZX on January 3

It's already getting quiet around Ouya and I hope it will die soon.
Even with all the investment money they couldn't get some hot games.
I'll enjoy my PS3 cfw so long. Have fun!

Creator Brian Hendrickson on December 12

I traded mine in on Amazon for $40.70. I was shocked they gave me that much for it. What a waste.

Creator Brent Roberts on December 12

All who are complaining about OUYA and that stupid bitch Julie need to also take some responsibility for funding this bullshit product. For the longest time b4 this project ever completed funding there were warning signs all over in relation to the software and hardware, yet ignorant ppl disregarded these warnings and backed it anyway. Then when they realize just how pathetic the OUYA is they complain. When issues come up w Julie ppl don't realize that she doesn't give a shit about any of you and the only thing that she does care for is the $$ in your wallet.

You want to really make a statement against OUYA? Then get everyone you know to boycott the product and limit the incoming funding for the company. You want Julie to take notice of how enraged she has made the gaming world w her steaming pile of bullshit? Cut the funding. No money, no OUYA. Simple

Creator Jarl Wijman on December 11

http://www.urbandictionary.com/define.php…

http://scrouya.wordpress.com/tag/consoles/

Creator María Silvia Peirano on December 10

Hey everyone, I got my Ouya right on time with right ammount of controllers and everything. It even had the piece of paper that reads: "thank you for believing" although it should say "thank you for believing in our bullshit" remember this? :https://s3.amazonaws.com/ksr/assets/000/058/943/1d701166d53cb122109cfeaef93fc3d2_large.png…
It's a link to a picture oif what Ouya used to promise before they changed their motto to free to try. Their Motto changed right after I completed my purchase and it that time I just wanted to cut them down. Stop caliming for your Ouyas, claim for your money! and you'll have a quarter of what you need for a proper console. My Ouya arrived with a dent in it, the material that the console is maid of is very very poor. As well as the material for the controllers. The buttons in it are very stiff too and not ergonomic at all. The game library? Oh my god, it's like having an android phone that is cube.shaped and with a controller. It's the same apps as the fucking play store, there's nothing new about it. a few games are exclusive and all games are free to TRY not free to PLAY as they claimed before. In spit of that, EVERY SINGLE GAME IS A PAY2WIN, every single one of them, they are single player pay 2 win. Un-fucking beleivable, this console is a hoax, I solemnly regret buying this piece of Hardware (haha) and i wish I had saved that money is somthing more competent than this. Utterly dissapointed guys, don't even bother. Turned it on 2 times. First to try the console, second time to show my parents what big mistake they had done and that I was terribly sorry to ask for this. DONT WASTE YOUR TIME MONEY AND EFFORT BUY A PS4

Creator Squishymaster on December 8

Never got etched controllers, they were printed on.
Ouya "console" itself didn't have any etching or printing on it like promised.
Still sitting in the box in my closet because I'm too angry to touch it.
Ouya=Lies

Creator Marc on December 7

7 Month LMFAO! Sold my One already and got a PS4.

Creator Matthew Wagner on December 5

7 months later, I finally get my LE OUYA. :/

Creator Miggimoto on November 30

Luis Armstrong?

Creator kcjnz on November 20

@Miggi, @AG - talk to Luis, he seems to have Julies ear...

Creator AG Umbrella on November 19

I have not received my second paid controller? No answer to email nor tickets .... Where is our controller?

Creator Miggimoto on November 18

Hei sweet Julie. Many of us are still pissed. ;)

Take care,
Miggi

Creator Roman Kadlec on November 18

http://shop.ouya.tv/products/ouyalimitededition

Creator Jarl Wijman on November 17

make it right, as if
how many updates did we get after the famous "i am pissed" update?
none.
i sent julie quite a few tweets with questions
never answered any of them
all they did was blame others (shipping company), but the fact remains she didn't keep her promise: the bakers would get one before launch
instead it was launched, there are STILL backers waiting for their ouya
"to hell with those backers, we got their 8,5 million, now it's time to take more people's money for our broken product"
good luck to those still waiting and even more to people who still believe in this company

Creator Luis P Escobar Jr. on November 13

What kcjnz? I'm no family member. they just sincerely righted my wrong. That is all no more no less.

Creator kcjnz on November 12

I love it when family members post!

Creator Luis P Escobar Jr. on November 11

I have to leave a a comment. I had a lot of issues with Ouya. I was overtly upset at their process and procedures. Then Julie Uhrman made it right personally. I won't get into details, but I believe she stands by her product. There have been some huge hiccups, but I think that ultimately anyone who was a backer and was less than completely satisfied will have their wrongs righted in time.
Thank you Julie and Ouya team. I know I am a little more patient then some. Especially because some put the little money they were able to and had to wait. But I was able to write it off and ignore it. I am pleased to say the OUYA team made everything right. Just have patience folks and you'll be taken care of I am sure of it.

Thanks again OUYA and Julie Uhrman. It is very much appreciated.

LPE Jr. - Afghanistan.

Creator Yousef on November 11

My Ouya was delivered few months ago it worked for few minutes only, they sent me another one but did not include my phone # so it was sent back to them! I filled another form and still waiting lol

Creator chini on November 9

I'm still waiting for my ouya.

They said "is on the move" in may.

Still waiting... 100$ lost

Creator Thomas Hogan on November 7

Tried 4 different wifi networks... no luck :(

Creator Simon Simson on November 6

i got a refund a while ago, only way was to hammer them on twitter and facebook. after i started including julie uhrman into my tweets with #ouyascam things got fixed within a few days, and i got a refund. My console never did arrive.

Creator J. Ervik on October 25

Finally got my refund. Take care people!

Creator Pwndius Pilatus on October 25

Hey folks,
where I get the free 13.37 store credit? I was one of the limited edition backers.........

Creator Mike on October 24

OUYA will be carried by Target and they will have playable displays in store. Kinda surprises me, I didn't think it was doing well enough, but I guess Target sees potential.

Creator nikki on October 24

@Saul:

1. Open a ticket here: https://support.ouya.tv/home (click I'm a gamer, click submit a request) and enter your backer number (if you have it) and REFUND REQUEST in the subject. By opening a ticket you have a reference number. Set yourself up with a password on this site, as you can log back in and keep adding to your ticket if they do not respond to it.

2. After you open a ticket, go to their twitter account here: https://twitter.com/OUYASupport Follow them and follow @juhrman (this is Julie's twitter account) send them both a tweet asking them to look into your ticket #. Specifically state that you are requesting a refund as they have not sent you your item. Provide them your ticket number. Make sure you keep sending a tweet until they respond to you. Ensure you add #OUYA at the end of the tweet. The reason to do this is so everyone who is reading #OUYA stuff (and there are many) will see the tweet.

3. They have a Facebook page too, which you can innundate.

4. File a complaint with the Better Business Bureau.

You have to be persistent in doing this. Do not back down and ensure you are on their back a few times a day.

Creator Saul on October 23

I was an original backer and put $190 down for this. I still have not received my console. I have tried contacting them for no response. How would I go about getting a refund?

Creator OTAVIO CORREA RIBEIRO on October 21

I am very upset because I bought over a year ago two black controllers with my name engraved and a black console for $ 225, but until today, I received only the controllers. What can I do to get my console or my money back.

Creator Patrick on October 20

@Garry: Still around? Did they ever sort out that adapter?

Creator Mohammad on October 19

if by now you haven't received your OUYA then game over

you either fight for refund or asked them to send you their new version which they promised they will be working on as they finish this campaign :P

I feel this company lives in Wonderlands

Creator Nathan Cooper - Chasing ∞ on October 17

Refunded.

Creator Jarl Wijman on October 15

@Mikito so no visible damage on the outside but instead damaged inside, which is even worse, after it being 7 months late, just because they can't be bothered to package it properly?
very nice indeed. wouldn't you rather have your money back by now?
I will never understand why a company would think this is professional behaviour....
Nor do I understand why none of the newssites/blogs have ever picked up this fiasco, not that I expect that would make any difference :(

Creator Erik Campos on October 13

Boy do I regret backing this Kickstarter. Ouya marketplace censors games, every update undoes root (and boy are there a lot of updates), hostile forced arbitration terms of service along with holding all my purchases hostage until I click "agree" on the new update.

Way to treat your believers.

Creator Mikito Kawasaki on October 13

My OUYA LE got delivered on Tuesday, although I had to wait till Saturday to receive it since I wasn't home during the weekdays.
I was expecting a nicely packaged console we see in some of the unboxing reviews, but what I got looked more like a care package that my mom use to send me when I was abroad. Everything was wrapped in brown paper, plastic bags and thin cushioned bags, packed in a beaten up brown cardboard box. Very heartwarming if it’s from your mom, but not if it’s suppose to be your brad new game console.
I’m not forgiving them for this packaging, but I’m so tired dealing with them that I can just let that by. There seems to be no noticeable damage like dents, scratches, or tears.
My pledge was for OUYA LE and 3 extra controllers. I didn’t pledge for the etched ones. The package included:
- 1 OUYA LE console,
- 4 LE colored controllers (1 that comes with the console and 3 extras),
- 8 AA batteries (4 sets for 4 controllers),
- 1 AC adapter, and
- 1 HDMI cable.
There were no instruction manuals what so ever.
I hooked up the console to my TV with the HDMI cable, plugged in the AC adapter to the console and to the wall socket, and pressed the button on the top, which seemed to be the power button.
The power button lights up, and I’m looking at my TV waiting for my first glimpse of OUYA interface, but my TV continues to show the “no signal” message...
I switched between all the inputs I have but still, no signal. I plug my Apple TV to where the console was and make sure that the HDMI is working, and yes it is working, but when I switch it back to OUYA, no signal.
So here I go again...