Hope you enjoyed Halloween!
We wanted to start by thanking you all once again for your support and patience.
We apologize for the shipping delays, however, you should all have received your masks by now. We are working on any missing orders on a case-by-case basis, and so if you have any issues please send us an email at email@example.com and we will do our best to fix the situation. We are already re-shipping orders that had any postage issues or included masks with defects.
We hope that you make the most out of your masks for Halloween! We can’t wait to see all the pictures of your costumes. Don’t forget to use #outlinemontreal when you share your pictures and videos on social media!
Since the end of the Kickstarter campaign, we’ve been able to improve the quality of the printing of our masks. That means more intense colours, both when the masks are off and when illuminated. We have also developed new product packaging, so if you see any of our products in stores, make sure they have our logo to verify that they’re authentic products. Our masks will also soon be available on our official Amazon store in both the USA, Canada and Mexico.
We’ve got tons of amazing plans for 2019 and can’t wait to share them with you!
The Outline Team.