Use this space to cheer the creator along, and talk to your fellow backers.
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Posted on indigogo 8 days ago.
We've been receiving quite a few messages and e-mails recently and wanted to get all of the information before updating you about our delivery dates. We believe that these delays were needed to get a properly finished product to you that we could all be proud of.
There were numerous improvements from our original prototypes that we think will be greatly appreciated by all of you. Due to these updates, we will begin to ship out the first masks around the middle of July so you can enjoy them this summer!
Thank you for your continued support and follow our social media accounts for some behind the scenes pictures of the production and even our prototypes being tested out around the world!
The Outline Montreal Team
I contacted green inbox.com, that helped them with their marketing of this project. Let’s see what they say
The creator has not been on Kickstarter for a week, and competitors masks showed up on the flipboard photos of the week today.
They don’t respond to emails, or Facebook messages.
So it's bee na month since your last update... are you still shipping end of June now that you moved that?
are we going to be seeing these any time soon?
At this point I think the question is becoming if rather than when.
Wonder and when I will receive my mask
Any idea on when the next update will be forthcoming?
Nice to hear. I'm living in Montreal it will be a pleasure for me. :)
@0muros if the Wolf arrives first, it would be my pleasure to start with that one! You are a great friend, If I am ever up in Montreal we will have a few beers!
Would like To see the Wolf first if you don't mind. The Y robot as second. It's my official order from Outline.
Thanks for all your support! I think I'll post the Y Robot first? What do you guys think? Check back around Tuesday
You're mean. Just be silent and be forgetten.
Lets not hope these fakes would seriously burn your face. That would just be a big laugh
Update needed please
@ creators: time for an update.
Your silence does not instil confidence with your backers.
The lack of communication regarding how express shipping backers will be handled is truly disrespectful. No one is going to forget it, and I would never back another project from Outline again because of it.
Thank you Reggie, I'm really looking forward to that! Will you do a video about the new masks?
I should have the Jag, Wolf, Y Robot, Fox, Obama, and Skull sometime this week. Will keep posted
Agreed, it is time for an update
can we please get an update. I backed this project as a gift for my brother for when he goes to shambala. I need to know if we are actually going to be getting them or not.
@Reggie that's all I'm concerned with it this making it in time for Hula! See you at the swamp possibly 👌
thanks for Telling the world you support fakes. No need to say anything more...
stop being a pretentious little boy who cant wait for his toy and supports counterfeiting.
These are the original owners. Just wait like you should know. You shame other superbackers like myself. There will not be a refund, not now not ever and you know it.
Jeeezzz what a D...
I paid for express delivery but for me that means that when the masks are posted mine will be posted before those that didn’t pay the extra - I’m not demanding a refund for express delivery because I am still anticipating receiving my masks before others get there’s.
yall refunding all us who bought express shipping for april delivery?! cause thats the thing that grinds me most. take longer to make a quality product but dont scam us please, an update would be much appreciated asap as to where our masks currently are. extra grand + generated on a false promises of expedited shipping and nowhere near promised date (without reasonable explanation) is poor business practices and ethics if ive ever seen em
I can't say thing better than you. Direct and effective! I think the same exact thing. Corrupting a kickstarter forum is just low.
@Gunner: The most simple and appreciated solution would be that you just shut up and stop annoying everyone with your unnecessary comments.
Imagine being personally victimized on a crowdfunding site for being called out for supporting a counterfeiting/piracy scam?
Too funny for additional comment.
Considering the endless worry (from a few bizarre backers) as to whether I'll sell my Masks or not...
Outlines previous campaign masks sold in about 4 hours, these will probably sell quicker.
I could have sold 500 at 1 event last campaign, this one will be no different.
@Steven Adams, nothing "high and mighty" outing or commenting negatively regarding fools engaged in what amounts to assisting couterfeiters' in undermining the efforts of this creators attempt to produce a quality and original product.
@Reggie Bouregard, get a grip! you can't be serious?
If you find my comments toxic?
Simply don't read them.
"a simple solution"
Thanks @Peer for sharing this update :)
The respond you just gave to @Peer its exactly what we are all waiting for since a long time. It's nice to ear what going on. It's appreciated.
I sent an e-mail to firstname.lastname@example.org:
Could you inform me in detail about the status of the masks?
I am a Kickstarter backer and a worried one at that.
You seem to over promise and under deliver.
Hopefully I am mistaken and you just find it difficult to communicate with your backers.
So please answer the following questions
1. When is the planned delivery date of the first mask?
2. When is the planned delivery date of the last mask?
3. What are the extra features your are talking about on kickstarter?
If you keep on being vague about the status you are gonna get more and more worried and angry backers. Even if you have bad news, just communicate it. Clarity is key in this stage. And the backers are deserving of it, because of the nature of the Kickstarter campaigns they are patient and for their patience they are paid in clear communication by the starters of the project.
Please do so, I ask you.
Their reply came within a day:
The first shipments will start at the end of June for the early backers and people who got express shipping. We are expecting to ship all of the masks by mid-July. The major upgrades from the prototypes that are shown on Kickstarter include 4 new features on the modulator, including 2 of the most popular requests of pre-programmed and always on, as well as a much more comfortable, and slightly elastic, strap that can be removed to wash. There are also more subtle upgrades that most people won't notice including more vivid and accurate colours when illuminated.
We're supposed to be receiving some production units this week or early next week and we will be posting an update with pictures and videos at that time.
The Outline Team
*knock knock* "Hello....anybody home?"
Im on your side since the beginning. Just to let you know. ;)
@Reggie: first off: sry if i insulted your mother.
Second: thank you for letting us know as well as testing the non-OM-masks for their quality
Third: i'm not a fanboy, but at least you must give OM the point, that those are the designs OM made (for example look at their first kickstarter)
Fourth (@all this time): we all have already spent our money to OM, we have a deal saying they deliever us x-amount of masks to a not specified date (estimated is not defined!) or spend all the money trying their best.
My personal opinion: yes, i can now get the masks cheaper from "knock-off"-sites but the idea and the designing, that are the parts i gladly would pay more for.
@Gunner, you should check my YouTube video. The "pirated" mask is fantastic quality! Also, you can buy every single mask, including the stretch goal masks with the exception of the Sugar Skull in white.
I feel personally victimized through these hurtful comments. What started out as an act of good will, demonstrating these "pirated" masked has changed my life in ways I could never have imagined. The OM fanboys have said very mean things about me and my mother. It's not my fault she chose the dumb Venetian half mask!
I back you on everything you just said. Same thoughts here. :)
Y’all have a lot of faith in getting masks at the end of the month. These are the same guys that charged us extra for an April ship date that they didn’t meet and you really believe them this time when they say that they will ship at the end of the month?
@Gunner I understand that you’re not going to be able to resell the 120 masks that you backed for since the masks are already selling for cheaper than you paid for them, but is your ‘patience propels perks’ delusion really what you need to keep pushing on to other backers? Do you really think that these mystery perks are going to warrent a price tag 3x the price? Stop making the comments so toxic. You’ve stated your opinion already, so stop attacking other backers when they state theirs. ‘Superbacker’ means next to nothing, so stop with the high and mighty commentary.
As an aside...
Have you actually read the reviews of purchasers who purchased these pirated copies?
Are all the masks included in this campaign offered?
Are the enhanced effects demonstrated?
Patience propels perks.
Outline was never producing the product themselves in the first place, why would anyone with functioning grey matter think that they were?
These products are "always" contracted out to manufacturers.
Their first campaign produced and provided a quality product to backers, no reason to suspect that won't be the case this time.
Obviously my comments were directed at fools who back counterfeiters.
Perhaps you should work on your comprehension issues, "Stygian Fox Publishing".
Quit whining, the Update indicated shipping will begin by the end of June.
I think it's the other way around, outline has created the product but are not producing it by themselves.
And someone did find the design in a factory where they did make their prototypes, and decided to make a cheaper version of it.
Finding it on etsy doesn't mean anything since that is like ebay.
The money we gave outline is as long lost to us until we get the rewards. But this being Kickstarter not even that is sure.
Tl;dr: money gone, don't support fakes, hopefully getting masks end of this month
"a fool and his money are soon parted"
Oh. You're not a backer then? This doesn't apply to you?
I've gotten a refund before so I'm asking now. Stop being such a fan boy.
This is where you realise you're in the same boat. LOLs.
From Kickstarters rules:
"Projects must create something to share with others.
Kickstarter can be used to create all sorts of things: art and gadgets, events and spaces, ideas and experiences. But every project needs a plan for creating something and sharing it with the world. At some point, the creator should be able to say: “It’s finished. Here’s what we created. Enjoy!”
"Projects must be honest and clearly presented.
Our community is built on trust and communication. Projects can’t mislead people or misrepresent facts, and creators should be candid about what they plan to accomplish. When a project involves manufacturing and distributing something complex, like a gadget, we require projects to show backers a prototype of what they’re making, and we prohibit photorealistic renderings."
The Etsy shop shows that they may have not created this product and they have led us to believe they're making the masks.
When it comes to counterfeits...
"a fool and his money are soon parted"
Seems to be the case hear.
Why would a superbacker demand a refund "knowing" refunds aren't provided on crowdfunding sites?
WHAT THE HELL?
As it seems I can already get these in 3 days in the UK at a MUCH cheaper price, I demand a refund. This is not an original project and would probably break Kickstarters TOS.
Delays were always anticipated when I made my commitment to back Outline on this campaign.
I'm okay with shipping beginning in late June.
This is Kickstarter, delays are "always" to be expected.
I would have hoped that this creator would have been more engaging during the manufacturing process providing pictures etc...
Regarding the enhanced effects, it's completely understandable (in my opinion) that the nature of the effects have been left vague, probably to foil counterfeiters and the fools that support those endeavors.
Outline provided a quality product during their first Kickstarter campaign, this campaign will be no different.
"patience propels perks"
Also the Creator stated in the May update that delivery would start around the end of June. So be patient....
+1 on simon's post
@all who want their money back (especially asap): HAHAHAHAHHAHAHAHAHHAHAHAHAHA
Serious reply: as long as the creator doesn't say that the project failed (or there is evidence of it failing) you won't get your money back, especially since the creator told you, there will be no refunds possible anymore.
So hang in there, kickstarter is not a store, you only help to make a vision come true. You have no right for refund, even if the project fails, as long as the creator has evidence he tried everything to furfill his promises
An update is needed ASAP.
money back asap...this is getting ridiculous