Funded! This project was successfully funded on October 18, 2012.

Update #20

Come dream with me - Message from Ostrich Pillow™

23 comments
3 likes

Helllowwww to all you happy nappers,

We are delighted all deliveries to USA, Canada and Europe are completed.  Thank you all for sharing your #ostriching images on our social media pages, you guys really make our day with your funny images and your very thoughtful messages.

For those of you who have not received your Ostrich Pillow™ yet, you will do very shortly.  The Ostrich Pillow™ delivery to the Southern Hemisphere which was due to be delivered mid-January is on route however it is regrettably delayed. 

Whilst it left 'our nest' aka depot weeks ago it did not clear customs in Spain as scheduled.  The shipment is on route to Hong Kong and we expect custom clearance week commencing 21st of January and subsequent dispatching week commencing 28th January.  We apologise for any disappointment caused.  It won’t be long before you join the napping revolution.

We have spoken to the various logistics companies involved and it would seem some countries never received tracking numbers whilst having received their goods, we will ensure this is rectified for future deliveries.  Please note you will receive your tracking numbers once the Ostrich Pillows have cleared customs in Hong Kong.

Thank you for dreaming with us, and making our dream into reality. 

Please stay in touch with us we love hearing form you.  sales@studiobanana.com

Zzzzzz

一之瀬海, Wu Shinyu, and 1 more person like this update.

Comments

    1. Fb_profile_picture.small

      Creator Dmitri Selivanoff on February 28, 2013

      Russia, Moscow - still waiting....

    2. Missing_small

      Creator Arman Suflyan on January 31, 2013

      And what about shipping to ARMENIA??? Some information, please.

    3. Missing_small

      Creator Megan Alessandrini on January 29, 2013

      Time to tell us what's going on, ostriches- far far too late. Very poor communication. Nearly time to raise the alarm i think... Can you please provide us in Australia and other global locations with accurate information on this. Available in Selfridges?? please explain.

    4. Hong-kong-countries-flag-wallpaper.small

      Creator Richard on January 28, 2013

      Well, I am in Hong Kong and am still waiting. Pretty upsetting considering that I was one of the first backers of the project and yet I can see that you are now selling from Selfridges. How about sorting out the original backers first?

      Like a couple of posters below me, starting to worry if my $100 is on the way.

    5. Missing_small

      Creator Matthew Bradley on January 24, 2013

      Please provide an update. I'm in Australia and have not been given a tracking number or received my two pillows. Starting to worry!

      Thanks

    6. Missing_small

      Creator pHy on January 24, 2013

      The way things are going I wouldn't be surprised if we all have to wait for Santa at the end of the year.
      Supposedly they're being shipped part of the way to Hong Kong before being shipped to us from there... no update so far if they have gotten to HK yet though... if things progress the way they have been so far expect an update sometime next month.

    7. Fb_profile_picture.small

      Creator Jason Shigeta on January 23, 2013

      Wow if guys from Aus, Taiwan, Japan haven't got their pillows yet...
      I'm based in South Africa, if I have to wait for shipping I might have to wait for Santa to bring me mine later this year.
      I will probably be in Europe on business before it arrives, any chance that I will be able to pick it up myself in London/Paris later in a months time?

    8. Missing_small

      Creator yheagle on January 21, 2013

      (Shanghai, China) still waiting.No tracking number, no any infomation...

    9. Fb_profile_picture.small

      Creator Savage Lin on January 20, 2013

      Taiwan still waiting , too

    10. Missing_small

      Creator ikuma fukui on January 20, 2013

      When to me I am in Japan

    11. Missing_small

      Creator ikuma fukui on January 20, 2013

      日本には、いつごろに到着しますか?

    12. Xssa.small

      Creator Abdullah AlDwyish on January 17, 2013

      (Melbourne, Australia ) still waiting

    13. Fb_profile_picture.small

      Creator mingmin on January 17, 2013

      me too (sydney , Australia), still waiting for my tracking email !!! why takes such a long time ?

    14. Fb_profile_picture.small

      Creator Erik Vildmand Krolmark on January 14, 2013

      Same for me (Denmark) No tracking email or the likes :-(

    15. Fb_profile_picture.small

      Creator Dmitri Selivanoff on January 11, 2013

      Hi! I am from Moscow, Russia. Just to let you know that I´m also still waiting for my pillow and that I have not received the tracking number so far...

    16. Missing_small

      Creator Joe MacDonald on January 7, 2013

      Hi, I contacted that email address last week regarding a Canadian order that hasn't arrived yet. No response yet.

    17. _mg_9051.small

      Creator kawamura-ganjavian on January 3, 2013

      Please would you contact sales@studiobanana.com directly regarding your order. Keeping track of posts on Kickstarter can mean your messages might be missed. Thanks

    18. Missing_small

      Creator Ali Zahabi on January 3, 2013

      Hello,
      just to let you know that I´m also still waiting for my OP and that I have not received the tracking number so far (Finland).
      Probably it has not cleared customs in Hong Kong, if I understood the message correctly(?).

      Oh boy it was a long x-mas waiting...

      Happy New Year 2013 to everyone!

    19. Missing_small

      Creator Mladena on January 3, 2013

      I'm still waiting for mine too :( Since I didn't get a tracking number and I'm in Europe (well, Croatia - and that might as well be a whole other continent when it comes to postal services) I was wondering if you could tell me is the pillow on its way?

    20. _mg_9051.small

      Creator kawamura-ganjavian on January 2, 2013

      Rumor has it Bong Koh finally got his Ostrich Pillow today which was delivered to somebody else in his office two weeks ago. These things happen...

    21. Fb_profile_picture.small

      Creator Bong Koh on January 2, 2013

      I still have not received mine and I am in Chicago (especially upsetting as my co worker who sits 2 desks down from me got his over 2 weeks ago and I was the one who convinced him to back the project). I have emailed you on multiple occasions and am getting frustrated that your only response is that it was delivered to someone. That someone was not me, please either send me a new one or refund my money. Not great customer service, especially since I was an early backer and propagated your brand to others.

    22. _mg_9051.small

      Creator kawamura-ganjavian on January 2, 2013

      All our remaining deliveries including Russia and Asia will be clearing customs as above and will be dispatched from your local couriers week commencing the 28th of January. Zzzzz

    23. Fb_profile_picture.small

      Creator Nikita Pasynkov on January 2, 2013

      Hi, any news about delivery to Russia (Moscow)?. No tracking number or delivery received by now.

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