Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Finally tried the socks. Ended up not using them. The shape is weird. I don't have an ankle with that much back. I even got the smallest size I think. Maybe not. Otherwise good products.
@Debra: You didn't fill out your survey yet. Throw us an email at firstname.lastname@example.org or a PM here on kickstarter if you want us to send your survey again.
Carol N: That seems highly irregular. If you still haven't received your order by now throw us an email at email@example.com or a PM here on kickstarter. We might have to dispatch your order once more.
Sandoodles: Your order has been dispatched once more as agreed.
I still haven’t received my order yet either and they’re selling them online. Doesn’t feel fair!
Have not received my order in U.S. Got "Your order has been shipped" email on Nov 3rd with USPS tracking number. USPS site says they're still "awaiting item."
I also can't recall if I did a survey and I went back through the updates and couldn't find a survey.
I have not received any order
When will be receiving our items?
@Adriana: I just answered your message. Let me know when you've read it.
@Lara: I've answered your email. Let me know when you've read it.
@Sarah: Your order has been dispatched once more as agreed.
@Mac User: I've answered your email. Let me know when you've read it.
@Sebastian: Happy to hear you finally got your order.
@Sandoodles: If you've still not received your order by now just throw us an email at firstname.lastname@example.org and we'll of course resolve this asap.
@Louise: I'm sorry to hear that. Send us an email at email@example.com and we'll find a solution
@Kristyna: We've dispatched your order once more as agreed.
@Cindy: I've answered your message here on Kickstarter.
@Rouslan: I've answered your message here on Kickstarter.
Swansea, UK here. No sign of anything and no reply recieved. Could you please check on it?
This is what I found out. Kind of think maybe a group notification would have been appropriate also.
Thank you for your support on Kickstarter.
Some of the products from our first batch of women's SilverTech products were mistakingly attached a label from our regular Organic line. I assure you, however, that the product you received is a SilverTech product. You can actually see the silver fibers if you hold up the product next to a regular black organic t-shirt.
Should you still not be convinced about this, it's no problem to exchange the product.
Let me know if you have any further questions.
Customer Satisfaction at Organic Basics
+45 71 78 22 75 l Sverigesgade 6, 8000 Aarhus C, Denmark.
Lara try their website I don't know if they will respond.
Nothing recieved and have contacted several times for info. No reply. Does anyone have a better contact than the Kickstarter contact? One they might actually reply to?
Hi, backer #286 in NJ, USA. I have not yet received my products or a tracking number. I sent a message through Kickstarter and your website and have not gotten a response, and I see I’m not the only one still waiting. Can you update us?
The product label only says organic Cotton. There is nothing that would suggest it has silver tech fibers? Can you explain this? Close examination of the fibers is accurate to assume it's only organic cotton as the label says. This was sold as a silver tech product.
Backer 403 here in SoCal. I haven’t received any shipping info from you. Would you’re mind checking on the order please? Thanks folks.
I got my socks 2 days ago thank you for taking care of it !
App;ause .. very good congradulation of getting this going, now if only that25% discount follow up email. would print out well so knew where to send money ??? but TYVM, good Going
Uk London here. Still nothing, that money I spent would be very useful now that Christmas is coming
Hi. I have not received my order yet. Please advise. Thanks
Hello, I believe my package was shipped to me but I've moved and I think it was shipped back. Now what? Who should I contact?
Hi, still haven't received anything..not even a tracking number...whats going on>
Hi, I haven’t received a tracking number or anything yet either. Did everything get sent out? Thanks much — NJ, USA.
Has anything been sent to Missouri yet? If the rest of the US orders were delivered on the 4th, and it's now the 14th, it should have gotten here by now, yes?
Can you follow up on my question? I also sent you this question through messaging. Did someone sent me just a cotton things or what?
Hey girls, did you check the labels on your staff? Is it just a cotton or you actually have a silver tech threads in them? Should be like this 84%-12%-4% (cotton,silvertech,elastane)
Received my package. Haven't tried the socks yet, but everything else works great! Everything is comfortable. Odor wise the underwear does a great job for all day wear and the ť shirt I was able to wear for two days. The bra was small for me, I should've accounted my breast size but it definitely works well. Thank you organic basics.
Just received our order, looks and feels great BUT, on the label is not what is here in the description 84%-12%-4% (cotton,silvertech,elastane) it is 95% cotton and 5%lycra. What's up with that?
hi, when can I expect it to arrive>
Yes I received your email thanks for the prompt response. Thanks for looking into my delivery. Hopefully I'll receive it in a week or so now
Any chance for an exchange? I checked the size chart but my T-Shirt is too big... :(
@Sebastian: I just answered your email. Let me know when you've read it.
@Breez: Your order will be shipped along with the rest of the US orders. You might want to check the last update.
@Kristyna: I just answered your private message. We're awaiting confirmation of your delivery address.
@Rouslan: SF orders have been dispatched. Rest of US orders will be shipped tomorrow.
Frederik - Organic Basics
Still waiting for any sign of my product here in London, uk
Have Not rerceived any such T T number . So now is November, and they posted all european backers have their rewards..And all backers have TT numbers , ..Not having received any such number am trying to keep my hopes up, Please advise on this issue .
Am hoping they will PLEASE send out their product to their backers! am in USA and it is Now November . Please get at least mine to me , not to be selfish but this one and 3 other projects , all are long overdue . This experience has taught me a lesson about Kickstarter in General . PLEASE , so i, do not completely lose faith in Kickstarter,
Am not aware of anyone who has received their rewards . and cannot be sure of what people are posting here.
still haven't received anything
Are there anyone in USA who already received it?
Yay I've got my stuff all looks great so far, just need to try them on n test them. Thanks guys for doing a brilliant job :D x
Got my stuff yay. I have been slightly off on the sizes on some of the items, but probably just forgot to check your size guide. But it all looks awesome looking forward to using it.
Thanks for the update! :) Does this mean all orders will be sent out by end of the month? or everyone will of received their orders by end of the month? X
where is the survey?
Another month, and still no closer to getting our products? Or will we get an update soon? Thanks in advance
me thinks we been had , No news no replys. it was a wonderful concept
Please give us an update!
Good Day @Organic Basics, on Sept 11, 2017 you mentioned that an update is coming soon, 2 weeks later, still no update...what is happening?
Have I missed an update or something? When will they be sent out?
This is officially over due, please update your backers.
Thanks for the update, was hoping to get these for my wife before she traveled next week. Look forward to hearing more soon.
@Miruu, Cindy, Henrik, Beate, Martine, Jacqueline, Rouslan:
We're sorry for the late reply. Delivery is delayed but we'll be posting an update with further details soon. Hang in there ;)
Whats going on with this product now? Update please?