Here's a quick update on where we are at with all facets of the Oona.
Body and Base:
These parts are still being fabricated. We're waiting on an exact shipping date from the manufacturer, but they should be completed within a few days.
We received the new and improved suction cup samples and we're happy to say that they meet our standards for quality. We have given the manufacturer the go-ahead to start producing them and, barring any delays, we should have them in the next 4-5 weeks.
The travel bags have been delivered. Yay!
Thank you very much for your feedback regarding the packaging design. We received some comments that our initial design was too busy. In response, we have redesigned and simplified the packaging.
We do think it's important to note something we neglected to mention last time - We have designed this packaging for the future where we will (hopefully) be in retail stores for people who have not seen our product online. Because of that, and some advice we've received from retailers, we feel it is important to show what the Oona is through images on the box. While this eliminates additional white space, this is a decision we've made in order to show the versatility of the product and draw in future Oona lovers. We hope you like it!
We are feeling very positive about the progress made, and can't think you enough for your support and for going through this process with us. Barring any manufacturing delays we should have all of our pieces in 4-5 weeks and be able to start shipping to you shortly thereafter. If you have any questions about our process, please send us a message, email or tweet and we'll be happy to talk to you about it. We'll keep you posted as things progress!
Brad, Danny and Sam
Ever Patient Oona Supporters,
Thank you very much for sticking with us through this process. We understand this is taking a while to get up and running, and appreciate your support and your patience. We're now at a point where we pretty much know the timeline, so here's where we are at:
Good news: We received our final samples of the Oona body and base and they were great, so a manufacturing run is underway and we can expect a shipment in around four weeks.
Not so good news: We received what was supposed to be our final samples of the custom-designed suction cups. While they worked well at first, we were concerned with the durability of the samples the manufacturer produced. After testing them, we found that several suction cups ripped off the stud with excessive twisting (see picture below), and that is unacceptable. The manufacturer insisted that the final product would be better than the samples we received, but we are not willing to risk it. We have demanded new samples and are having the manufacturer tweak the process of over-molding the rubber onto the suction cup. We are not happy with the delay this will cause and are pushing the manufacturer to speed up the process. We apologize to you for the extra time this will take.
Yeah, ideally those two pieces would be connected.
At this point, assuming the new suction cups meet our standards, we will be
able to ship the Oona(s) out in about six weeks. We understand this is taking longer
than some expected, and again thank you for your patience and for your
constructive feedback. The encouraging words we've received from backers have been extremely helpful. Once we are up and running, we will not forget your
generosity and will reward our Kickstarter backers as best we can.
We are staying busy while we are waiting for the manufacturing to be completed. In addition to ordering the travel pouches which we previously posted, see below the near-final designs of the packaging our Oona will come in from our awesome designer Stephanie Chow.
Design for the packaging. Would love to hear your thoughts before we finalize.
Backside of the packaging. Window to show the product will be on the back.
Thanks again everyone, we'll keep you posted as soon as we have more
information on timing.
Brad, Danny and Sam