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World's smallest Linux server, with Wi-Fi built-in. Building for the Internet of Things doesn't get easier than this!
World's smallest Linux server, with Wi-Fi built-in. Building for the Internet of Things doesn't get easier than this!
World's smallest Linux server, with Wi-Fi built-in. Building for the Internet of Things doesn't get easier than this!
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16,537 backers pledged $672,801 to help bring this project to life.

A Shipping Update!

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Hi everyone!

We’ve been a little quiet lately because we’ve been so busy handling the shipping of all of the packages that have gone out!

Last Week’s Shipment

We were able to process and ship out an astonishing 1,124 packages last week! If you were part of this batch, you should have already gotten your tracking number!

What these 1,124 packages contain:

  • Onion products (Omegas, Dock made by Onion, Expansions made by Onion)

  • Rocki I2S Audio Expansion


To backers who ordered Control Everything products, your Onion products are part of this shipment, you will be getting a separate package from Control Everything. If there is something wrong with your Control Everything package, the fastest method of getting the issue resolved is contacting our friends at Control Everything directly.

To backers who ordered the Hologram Cellular Expansion, your Onion products are part of this shipment, you will be getting the Cellular Expansion separately when it is ready. We don’t have a definite time estimate when it will be ready but expect at least a month or two.

This Week’s Shipment

We’re currently doing the final assembly on the Kits! It proved difficult to get UL certified wall chargers, but we’ve managed to find everything we need, and we’re currently putting the last couple hundred kits together. We will process and ship 2,040 packages with kits this week!

We want to thank all of the Kit backers for their support and patience with us, we’ve been working extra hard to make sure the Kits are as good as they can possibly be!

But I didn’t order a Kit and I still haven’t received my tracking number!

If you still haven’t received a tracking number and you should have, then you fall into one of the following categories:

  • Your survey is not complete 

  • There was an error processing your payment

  • There is an error with your shipping address

If you have not completed your survey, please do so as soon as possible so we can put you into an upcoming shipping batch! If you do not know where to find your survey, please make a ticket on our helpdesk at onion.freshdesk.com and we will provide you with a link to your survey.

If your account has a payment or address error, we will be getting in touch with you to remedy this issue once we finish shipping out all of the current orders.

Once again, thank you for your support and patience with us!

Team Onion
Paulo, Jerry Farmer, and 31 more people like this update.

Comments

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    1. Missing avatar

      Angel Alvarez on

      Well at least I am not the only one still waiting on tracking information...

    2. Anthony DeFreitas on

      Any update on the kit shipments? Haven't received a tracking number yet....

    3. Robin Millette on

      No tracking number, no response to my private message from March 1st. Wrote again in private today... Good luck everyone!

    4. Missing avatar

      Jason on

      still waiting ?????.

    5. Missing avatar

      Henry Waldschmidt on

      I have not received a tracking number, even after getting a successful secondary charge for the shipping. Also sent an e-mail over a week ago, which is as of this moment, unanswered.

    6. Coleston Pluzak on

      super excited to get my maker kit, keep up the great work guys

    7. Missing avatar

      Tony Ding on

      Still waiting for the starter kit.

    8. Missing avatar

      Jason on

      Ive not got my tracking number yet and its the end of the week so looks like another week or weeks ??

    9. Missing avatar

      Tracy Meade on

      I am with you Robin. I have no tracking number, I filled-out my survey long ago; my credit card was charged for shipping back in December. I have messages from Onion verifying that they have received my survey. What is going on with this? I think this is beyond ridiculous. I don't believe I will ever take a chance and back anything on here again. Great work guys!

    10. Missing avatar

      Thomas Hontsch on

      radio silence here too :-(

    11. Daniel Yu on

      i just update my address, so when and where can i get a seeking code for my pledge

    12. Robin Millette on

      Not a single comment in a week? That's weird...

      I haven't received a tracking number yet, but I just sent a private message with details.

      Anyone received their kit tracking number?