Frequently Asked Questions
Ask us here on comments, or ask us on Facebook, G+, Twitter. We'll post the frequently asked ones up here on this FAQLast updated:
Every package (except the $10 one) includes a TrueSmart Smartwatch 2.0, the same one
a) $199 Standard Edition / November Shipment >> Choose this if you are a User
Everything else is the same, just the shipping dates. So hurry! Get your hands on the November shipment! These are the BEST DEAL to thank supporters for Kickstarting us, helping us bring the TrueSmart to market. The price in retail after Kickstarter is est. to be up to $299 in value.
b) $199 Developers Edition / November Shipment >> Choose this if you are a Developer
Opened up a new batch of 200 Developers since the first batch of Developers sold out, Gives Developers access to developing tools. Hurry Developers, don't miss the boat again.
c) $229 Merry Christmas PERSONALISED Edition / December Shipment >> Gift for Yourself or Someone Special
The same TrueSmart Smartwatch 2.0, in festive gift packaging, and personalised with your message or name (up to 12 characters). Why December? That's when we would have more time to do personalisation on each individual watch. And also December is the festive month... Year-end reward for yourself, Corporate gift for special customers, Loved ones, Christmas gift, there's a great reason to give someone special this one and only unique TrueSmart gift.
Send us an email firstname.lastname@example.org if you need help with organizing your gift (eg. for corporate gifts). It's also a good way to show your company's support for the community and crowd-funding by funding a KICKSTARTER project, in return we'll reward your special relations with the TrueSmart (very crowd-funded!!) and spread that love around.
- Developers Edition (sold out) a) gives Developers access to developing tools, b) are shipped one month ahead of Users so that Developers get a feel of the exact unit that Users will be having, and c) are Special Serial Number (limited serial number like for collectors items).
- Early Bird Specials #1 and #2 (sold out) are the same TrueSmart, with discount for being extremely early, these supporters pledged their support within 5 days from TrueSmart's laucnh - thanks for being fast and earlyLast updated:
Yes, Omate TrueSmart is designed to be BOTH a companion AND a standalone, because we do know some users what their smartwatch as a companion, some want it as a standalone, and a lot of people want their smartwatch to be able to do both so that they can have it as a companion sometimes and as a standalone at other times. Why choose when you can have both.Last updated:
Omate TrueSmart is designed to be a watch - a matt black metal casing (steel alloy) casing with water-tight protection. Not the plastic material used in early smartwatches. A professional solid watch casing - a proper watch you can be proud of. The high quality silicone band ensures the Omate TrueSmart is suitable for active wear.
Inspired by the grandmasters of timepieces (Rolex, Omega, Hublot, Tag Heuer, Tissot and more), Sapphire Crystal glass will protect your TrueSmart watch just like all the premium timepieces, should the stretch goal of $500K be reached - help us reach this goal as soon as possible so we can Sapphire Crystal your TrueSmart, absolutely free. Omate TrueSmart will become the World's First Smartwatch 2.0 with Sapphire Crystal glass.Last updated:
Omate TrueSmart is includes a virtual keyboard enhancer for fast and accurate text input, the technology partner is a world-reknowned specialist in virtual on-screen keyboards - official announcement soon.
- Special keyboard enhancer for fast and accurate text input (included)
- Wide range of special keyboards available in Google Play Apps store that user can choose from
- Swipe control
- Voice-to-Text input
All the above assist text input on Omate TrueSmart. You can of course also choose to use audio, short audio messages are getting popular on messaging apps.Last updated:
Omate TrueSmart is designed for daily use with a 600mAH high capacity battery, the highest capacity for any smartwatch now (150%-600% more, eg. compared to Sony's 110mAH). Standby Time: 100 hours / Talktime 240min. This is very comparable to a smartphone because of the newest low-power processor. and a smaller with screen with less pixels to power, compared to smartphones. With the intention to be a companion and as well as extend beyond the smartphone, TrueSmart is designed to have similar power performance as a smartphone and this intention has been achieved.Last updated:
The Omate TrueSmart is est. 45mm x 45mm x 14mm. The final dimensions will be confirmed once the certifications have been past. This size is designed according to watch sizes, slightly larger than a dress watch, smaller than a sports watch.Last updated:
CE and FCC are two of the certifications we will be doing in September according to our Shipment Plan. Our team of professionals include experts with much experience in bringing products to market including certifications.Last updated:
Yes, we are experienced with product requirements by Europe standards and customs. We are aware of your concerns as other teams without such experience may encounter European customs issues they did not forsee. We are fully experienced with European requirements, incl. CE, Power plugs, Packaging requirements etc.Last updated:
Simply add $10 to your pledge and we'll include the Omate TrueSmart KICKSTARTER Commemorative Keychain together with your TrueSmart. You don't have to do anything else.
Here is how the Key chain looks like :
Size is smaller than the TrueSmart (45x45m), est. about 40x40mm.
It is THE actual PCB from the production line, with the dates and final amount raised - a perfect souvenir commemorating the wonderful Kickstarter campaign that got Omate TrueSmart kicstarted.Last updated:
Yes, the Omate TrueSmart screen is an IPS screen, very well-known for its brightness especially under outdoor daylight and maximum viewing angles. It is a 240x240 1.54" Color TFT by LG, the brightest among the choices we have, ideal for an active watch.Last updated:
Don't see the answer to your question? Ask the project creator directly.Ask a question