by Obsidian Entertainment
I can only get 403 Forbidden.
Very, very pretty UI!
Those screenshots of the ruins and the UI are absolutely stunning. Beautiful. Seeing classic RPGs come to life with current technology makes me happy!
Great work guys, loving the UI. The only gripe I have about it is that a lot of the attributes have their effects shown as percentile instead of the actual numbers.
guys I need help - i want to upgrade my pledge but i can't find where i can pledge via paypal or buy credit. can someone point me to where i have to go? Clicking on "pledge now" (http://eternity.obsidian.net/buy) just routes me to my backer profile.
Does anyone else want to put a Predator head on Galawain?
Great update btw good to see you are making such great progress.
Great update with a lot of detail available in the UI screenshot.
Enjoying working out what all the acronyms represent and pondering how this may be manifest in the actual game.
Hi, why do we need to sign up to the backer portal to receive the rewards?
Not Obsidian, but can answer that.
Since they can't tell from here what the additional funds you have given above a pledge was for. If you go to the portal you can specify it so you get what you paid for properly.
@Hassat thx, even though it seems as an unnecessary hassle for backers...
Screenshot and UI screen looks awesome. Good work. The game is coming along nicely.
Nice update. The UI looks great and I love where you're going with the gods. The lore surrounding Woedica is interesting.
So.. even though I'm already registered with Kickstarter, if I don't register on the eternity site, you keep my money and I get nothing?
OE backer portal is easy to do, you use your OE forum account, or your KS email, but the backer portal is a better way for OE to manage pledges, KS itself doesn't have a system in place to manage this, which is why a lot of studios that have used KS to get their game funded, usually have their own system in place. its a lot easier, as many games that I have backed have done this, as for OE own backer portal, its pretty easy to navigate. so you shouldn't have any problems, claiming your reward.
like I said, KS doesn't have a good system in place to manage pledges, or give you the chance of upgrading your pledge, or confirm your shipping address, (if its needed) OE isn't keeping your reward, its safe, but you need to confirm it on their site.
Backer portal still not working (403 Forbidden) even when linking from the web site.
@Matthew Farmery I don't mind giving my email for contact or something like that, but I'd prefer to avoid having to sign up to a web I don't know I'll be using. Nevertheless, I'd like to get an answer about @nathar606's and my query from OE directly.
I just tried the backer portal and it worked just fine for me using Google Chrome.
"The Site’s forums, various mailing lists, downloads, special offers, contests, registration forms, and surveys may request that you give us contact information such as your name, mailing and/or e-mail address; demographic information such as your age and gender; and personal preference information such as your tastes in video game platforms and gameplay. Information submitted at the time of submission will be used by Obsidian only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site. Obsidian may also share such information with our business and promotional partners to further those interests."
"If you do not agree to this policy, please do not use the Site."
I have a question considering pledge management.
Does the option "I want to buy addons and/or join the Obsidian Order of Eternity" means "Digital Download of Expansion Pack +$20 (included in tiers $165 and above)" or something else? because i donated 20 more bucks for this option...
Looks absolutely astonishing. Awesome work, Obsidian!
"The Site’s forums, various mailing lists, downloads, special offers, contests, registration forms, and surveys may request that you give us contact information such as your name, mailing and/or e-mail address; demographic information such as your age and gender; and personal preference information such as your tastes in video game platforms and gameplay. Information submitted at the time of submission will be used by Obsidian only as necessary for our legitimate business interests, including without limitation the improvement of our products, services and the contents of the Site. Obsidian may also share such information with our business and promotional partners to further those interests"
Whole bunch of nope here. Not going to give out additional unnecessary information, particularly that which can personally identify me to advertisers. Also not planning on using the site for anything, so that's pointless as well.
All I want is a direct download of the finished game as noted in the pledge tiers whenever it's done, not a requirement to sign up for additional sites, advertisements, forums, etc.
Yes, KS has a shitty system in place for pledge management. Yes, it's a giant pain in the ass trying to arrange sending out codes to 73K+ people. Yes, it's still possible without all the other crap.
So far, this additional information requirements seem to be par for the course for highly funded (video) games, even those that claim to be DRM-free. All it does is make me not want to back more video games on KS.
How can I confirm that the $30 left in my balance are for International Shipping ?
It's happening! Looks fantastic, can't wait.
Haha! Rascal is a reputation level? Love...it! Please tell me there's a Scoundrel level!
I detect a lot of Celtic influence here.
I approve :)
Looks like I'll have to pirate the game in order to actually get it.... because that will be easier than emailing support again (and again and again) because I can't remember what my email was (I used the same email for Amazon and Kickstarter). GREAT.
I tried sharing my Kickstarter account with support and messaged them using the same email I use now for Kickstarter...with no luck. :C
Classic classy UI. Love it.
That character sheet screen looks beautiful. Can't wait!
I started salivating when I saw that character sheet. So hyped!
Maybe that helps people who can't log in.
I had the same problem. I couldn't log in on the first page after registering and activating the account.
I left it about a day thinking might get fixed. But I got the same problem this time I tried to Log in and it didn't work. So I clicked the community field and went to the forums, realizing well you can't post if you can't log in, I wanted to leave but stopped when I saw the Login field in the forums. Thinking oh what the hell I used my Login there and got in. I also could go back to the first page and manage my pledge etc.
Also don't forget You have to use your actual Accountname not your Email-address for the Login.
Hope that helps.
Looks wonderful! I love the blue glow of the Cean Gŵla. I have a feeling I will learn to fear seeing that glow in the distance....
I see the witch from L4D and that girl from The Ring had a baby.
Hi everyone, apologies for the site being down when we launched the update. We had a very strange problem at our ISP and the site’s up - Come on down!
@Kevin Kortekaas, are you still having problems? If so, e-mail us at firstname.lastname@example.org
@Cate Stuart Fagan, yep, same log in as your forums account.
For Kickstarter backers who haven't yet created an Obsidian account, please do that first here (https://eternity.obsidian.net/signup) and then when you go to the Backer Portal, you can link your Kickstarter or PayPal pledges.
@Ber, you're absolutely right! We need to let people know that they need to create an Obsidian account (or use an existing forum account if they have one) in more places. I put up some text on the log in page, and I think I should probably add a Kickstarter logo there to help draw attention. We'll also make that more clear in our future updates too!
@Baroquen131, ugh, I'm sorry to hear that. I'll PM you here and we'll get you straightened out.
@Stefan Radermacher, are you still seeing that? It should be running fine here. If you are, maybe try clearing your cache (Ctrl-F5 / Shift-Ctrl-F5 in Chrome / Command-R)
@Tobi, at the Backer Portal (https://eternity.obsidian.net/backer) hit the Select Reward button and you can upgrade your pledge there. Hit Continue to Next Step and you'll be able to add on, well, addons. Hope that helps.
@Ivica Lazić, I e-mailed you yesterday about your pledge. If you didn't get it and it's not in your spam folder, send me a message through Kickstarter here (I'll send you something there too.)
@nathar606, Sorry for the hassle and I can address the legal stuff too.
With respect to why we have a separate system, it's very much like Chris Olsen said. It came down to solving a number of problems:
- How can we accommodate the thousands of PayPal backers we have because Kickstarter wasn't an option for them? Amazon/Kickstarter didn't service a number of countries that have lots of RPG fans.
- How can we allow people to upgrade their tiers, and/or buy more addons? About 20-25% of people have upgraded since we put the site up. It was a very frequent request over the past year.
- How can we get information from non-Kickstarter backers about the NPC's, items, taverns/inn's, etc., that they are designing for us without having to create a separate set of surveys?
- A silly thing, but how do we get people their backer badges on our forums without all ~100,000 of them being done manually?
- How can we get everyone their digital goods easily when the game comes out, and have a place where people can keep track of their keys?
- How can we let people know the status of their orders?
To solve all of those items, we decided to create our own backer portal that was built into the new Eternity site. It was really a call about how to keep things as efficient on our side as possible, spending as much backer money as we can on the game itself, and as little on things like support staff to manage pledges. (Everyone working on support right now is a dev [with one exception, Fionavar, who is our super awesome chief forum moderator :)] and we've been lucky that most backers have been able to get through everything on the site without needing help from us.)
That said, use of the portal is not mandatory. We can still fulfill your pledge manually if you're not comfortable with signing up. I will confess that it makes it easier for us, but we want to make sure everyone is comfortable with the process, and I definitely respect your concerns.
Just a follow-up: (If I'm going to gripe, I'm certainly going to acknowledge help provided)
Darren did indeed contact me to help me get things straightened out. I did manage to untangle my account problems and everything seems to be on track. So thanks for the help! I truly appreciate the effort.
I have had no problems and am completely happy so far. :) Sorry for rubbing it in. ;P
I do find the privacy comments a bit amusing; you are willing to hand money to an unknown party in the *hope* that they will deliver a game to you a year later, but you are unwilling to tell them if you are a man or a woman? Ah well, no skin off my nose.
@Jim My concern would be the blanket agreement to let them share my data, including contact info, with other companies. I am NOT ok with this and I find your failure to understand someone having this position less than "amusing"
Now I have to apologize for freaking out and being impatient while you were indeed trying to help me. Sorry about that. :/
And thank you for all your help. Lesson learned, now I made sure that nothing similar happens to me ever again.
Nice work with the character sheet ui indeed. :)