Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
@Obsidian - Counting play time on Steam will not correctly represent all the players that e.g. use the gog drm-free version and I could imagine lots of Linux users do that. I, personally have never played it on steam. Not sure if that would change your numbers but at least they are questionable. As a Linux user, I am interested in seeing this platform getting more high quality games and I found it pretty awesome that POE is one I can play. I am following Linux game statistics for quite some time. If it really turns out that Linux usage is in the low one digit percentage then I understand that game companies don't produce Linux games and have to live with it. But if it is just because of wrong statistical analysis this is a bad thing for Linux games and in the end also for the gaming industry because they could address more people and earn real money that way. I still have some hope for Linux gaming. I hope you do, too.
@Everyone If you have a specific question about fulfillment (you should have something and you don't have it) first check our backer portal at http://eternity.obsidian.net/backer. If that doesn't help, always feel free to e-mail us at firstname.lastname@example.org (probably the fastest way to get things resolved), message us here in Kickstarter, or leave a comment.
@totoro666 - Can you e-mail us at email@example.com? We'll make sure to help you and figure out why you don't have the key for The White March.
@Brian Sfinas - Can you e-mail firstname.lastname@example.org about the deliverables that are missing from your $140 tier? The only thing that should be missing is the novella by Chris Avellone, which should be released very soon. If you are missing other things, we will make sure you get them as quickly as possible. Apologies for the delays.
@Gunther Hutzl - We looked at gameplay time on Steam. So of all the hours that were spent playing Pillars on Steam around 1.5% was on the Linux platform.
@Christopher Oatis - Sorry you feel that way about the White March. A few things I wanted to explain (1) We modeled what we did based upon how Tales of the Sword Coast worked with Baldur's Gate 1. (2) If you lost 10 hours of game time, that was not our intention - the final save (which is done automatically and labeled) is two maps before the end of the game, which should be about 30 minutes of game time. It's possible something went wrong. Could you e-mail email@example.com and we'll try to figure out why you lost those 10 hours. (3) As for the design as a whole, we did try to come up with a way for people to enjoy the game who were both in the middle of it and at the end of it. We'll look at how that worked some more and see if there are ways we can deal with that better.
I think the design of the access of the White March is pure garbage. Its one of those deals that requires you to load a saved gamed and lose 10 hrs of play time or more, plus items, plus levels etc... and go back in the middle of the adventure to tack on a side Quest. How hard would it have been to let you load any save and go from there? Or let it pick up after the last boss fight? Its designed to reward people who buy the game of year edition or whatever its going to be called and punishes everyone who supported this game played it early. This is poor design at its worst. I feel bad for people I've seen on forums complaining that they don't even have a save before the last act. I don't seen how this make sense in any world
I have read an article about POE on the german pro-linux.de site. You basically say that the linux port was not worth the effort. You say 1.5% if the POE gamers are Linux users. Out of curiosity: How do you measure who is using Linux/Windows/Mac?
@Brian same here, though it would be nice ... And it wasn't !
There are several deliverables missing from my $140 tier. Frankly, I'm surprised part 1 of the DLC wasn't made free to all backers to compensate for the missing deliverables we paid for. You could have charged for part 2 and used part 1 to make up for the ghost items. Oh well, I'm not paying even more so I'll wait until it's on a steam sale. Shouldn't be more than a month or two before it's half off.
hi guys! i am an early backer at 20$, but i take also the tier for having the extensions, and i didn t received the white march on steam or a code to activate it..
Awesome, got it working, thanks for the speedy response!
Hey, Bennie and Smoothie, update #92 (https://www.kickstarter.com/projects/obsidian/project-eternity/posts/1178264) went over how to get your digital keys. If you have any questions or need assistance, feel free to email us at firstname.lastname@example.org and I'll gladly help!
Yeah I would also like to know how I can get my digital copy of this game. Backed it way back when, never got a key though...
Hi how do I get my digital download of the game? still waiting~ :)
@Steven Kiehl - I'll talk to Justin to see if he can do anything for that.
@GvM - The novella is in the editing phase and will hopefully be ready to be released soon!
Ho, I don't get it ... F*** ...
Downloading patch 2.0 and expansion right now on GOG. Can't wait to play it :D
Ready for the extension ... I hope so :)
Is there a status on the novella? Is the novella coming out at all as Chris left?
Just asking as this is not the only project missing a novella written by Chris Avellone.
Thanks in advance
Are there plans to release MusicBrainz or CDDB data for the Pillars of Eternity physical soundtrack? The 17 track album does not appear to have any track information anywhere. I would like to see track information when I play this CD on any modern CD player.
@Evan it is finally only online, you should have it in your gog/steam access
When does the Documentary come out? I received my boxed copy but I do not believe I ever received that.
The White March Part One (as well as the 2.0 patch) release date is 25th August!
Game received thank, now to find some time to play.
I finally received the game shipped the right way (gamebox padded by bubble wrap and shipped in the cardboard box), and while the shipping box did get banged up a bit, the gamebox inside was in perfect shape. This was shipment number 4 (original and 3 re-shipments), but I can finally say I'm very happy with this POE SE game box :)
Thank you Obsidian/Paradox.
Just received my physical copy. All is in good condition. Thanks.
Hey all, we apologize for the lack of comments up here, but we are still reading your comments! That said, if you have any issues at all with the delivery of your physical disc (haven't received it yet/damaged box) please email us at email@example.com and we will help you out!
I'm in the same boat as you, original shipment damaged and replacement even more damaged. I even specified the right way for Paradox to package the game when re-sending to use cardboard box and wrapping the gamebox in bubble wrap, and lo and behold, I get the replacement in the bubble envelope all over again.
The documentary DVDs haven't been mailed out, right? Just want to make sure mine wasn't lost in the mail or anything.
I requested another physical copy of the standard edition because my first one had a damaged box due to being shipped in an envelope. Unfortunately, my second copy is also damaged because it was also shipped in an envelope. I really appreciate how accommodating you guys have been in sending out a second copy, but the envelope really is the problem.
I pledged for the $140 tier and I didn't receive a collector's edition box instead i just got a regular plastic dvd case for game discs? thats it. so where is the collector's edition box and the rest of the stuff?
Just received my physical copy. Thank you.
Just received my physical copy, too. Discs and everything were included and fine. Greece also thanks you, Obsidian!
I received my game discs in Belgium today! Thanks Obsidian for giving your backers the opportunity to get physical discs!
@Alan: there's a big update on March 25 (i think) that in depth explains how to redeem your game. I don't think they could make it any clearer than they did. As far as the main page I'm not 100% sure but i think it might be locked as soon as the campaign ends so they might not have an option to change anything afterwards. From my experience most of the KS games I've backed had a pretty good explanation updates on how and where to get the game.
Can you please put on the front page of this kickstarter that the game is done, and a link how to collect our Steam keys? It seems like half the games I've kickstarted are an exercise in frustration in getting the Steam keys.
ok found an interview that answers my question:P all backers who pledged for expansion get the whole thing:) Awsome can't wait!
Would love to hear about the upcoming expansion a bit more in the next update. And if the backers who pledged for it will get only first part and will have to then pay for the rest or will we get the whole thing?
ok I've just read more comments so it seems it is a bigger problem. Just everyone write them a message so they realise it's there and I'm sure a solution can be found.
@Stephen and Matt: If your packages were destroyed during delivery just write to Obsidian (maybe attach photos) I'm sur they'll be happy to replace it with the new copy. In most KS project when that hapens there's no problem about that. Just contact them either through KS message system or some support mail on the Pillars of eternity page and I believe you should get sorted out. No need to spit venom here in the comments when it is something possibly easily fixed and was not Obsidians falut.
Collectors edition gamebox is crushed and ripped along the bottom. Profoundly disappointed in whoever distributed this... Has taken the gloss off what was to date a really great experience.
Indoclone the cynical part of me agrees with you. Was splitting the expansion in two a way to get those of us who added for the expansion, to pay for part two? Depending on the actual size of the expansion I might not have an issue with that, but I guess we'll have to wait and see.
I do understand not letting backers know first though. E3 is a big thing, so getting stuff exclusively announced there is important, announcing here first would take some of the steam out of it.
The expansion is divided into 2 parts or more?? So will the backers who have paid for an expansion get all the expansions or just part 1? If we only got the part 1 this is a VERY DICK move Obsidian.
So an expansion has been announced but no update to backers about it?
I have boxed pc games from 30 years ago that are in better condition than what I just received in the mail. Thanks for nothing.
I decided to wait til I get a physical disc before I play the game.
Several months ago, I get a box... no disc.. Just a letter saying I'll get my disc later.
I get my disc last week. Excited I finally get to play the game.
I install the game, I try to run it.... and.... nope, error, fails to start.
No help from tech support, still can't play the game.
Also I don't seem to have a Steam code version anywhere in my physical packaging despite being re-assured via PM and correspondence that the Physical copy would be Steam redeemable..
This disc seems to only be some DRM-free thing.
Jesus Christ what a mess..
Just got mine in Australia here.
Banged up and scratched and dented all over.
Last time I back at a Physical tier from this lot.. fuck me.
Seriously was it so hard to bundle this in a protective box like Wasteland 2 did (Or you know, what basically everyone else has the foresight to do)?
What's the method of recourse here..? Can we get a refund or a second one shipped out?
Pretty fucking annoyed at the price paid compared to the product received and I'll certainly be voicing my warnings on the comments and around the place for whatever next kickstarter you run, warning people away from the more expensive physical options as a result.
Hi ! I've recieved my box ! ^_^ Big parcel for my collector ! The box is wonderful ! Perfect for me. I'm SO glad ! One of the best Kickstarter campaign : marvelous game, keys for Steam & GoG, Beautiful box, all sent very fast. Yes, all is perfect. Thanks for all.