Backerkit Surveys On Their Way!
We've finished the approval process with Backerkit and your surveys will be sent out shortly after this update has been posted. We've included some instructions with screenshots to help you out if you're new to Backerkit, or you're having a hard time finding something.
Step 1. Find the email from Backerkit in your inbox and click the link to get started.
Step 2. Once on the Backerkit website you'll be presented with the option to Get Started or Switch Your Pledge Level (circled in red below). If you are happy with your pledge level from during the Kickstarter campaign simply select your country from the drop down menu and click on Get Started!
If you want a pledge level other than the one you picked during the Kickstarter campaign click Switch Your Pledge Level.
(You'll be able to switch your pledge level in Backerkit regardless of your pledge level during the Kickstarter campaign, but if you are a $1 Upgrader, you MUST upgrade your pledge in order to receive any pledge rewards.)
If you are switching your pledge level you'll be presented with a screen that looks like this:
Select your desired pledge level and click the blue button on the bottom of the screen that says Switch. You'll be prompted with an "Are You Sure?" message. Click OK if you are sure.
Step 3. Now you should see a screen similar to where you started, but your pledge level should be the one you just selected. If you see your desired pledge level, select your country from the drop down menu and click Get Started!
Step 4. You'll be asked which set or sets you'd like based on your pledge level. If you are at a pledge level that gets more than 1 set, you'll be given up to 4 questions.
Step 5. Select any add-ons you'd like and review your entire purchase on the right hand side of the window. This portion of Backerkit functions just like a traditional eCommerce shopping cart. If you have all the sets and add ons you want click NEXT.
Step 6. Enter your shipping information and click NEXT.
Step 7. Enter your payment information for shipping (we did not collect shipping charges during the campaign), as well as any add-ons that you picked, then click Place My Order.
Boom! You're done. Your credit card will be charged soon after you complete the survey. Thank you for being part of our Kickstarter campaign and stay tuned for updates on our progress with fulfillment.
If you have any technical issues you can contact Backerkit Support, but if you have a product related question please message us directly here on Kickstarter.