Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Waiting for my balance 8% refund
Got an email saying that they've sent the mini adapters to Amazon and along with a full discount coupon code. I'm quite impressed by this.
Still awaiting my refund too
No mini adaptor, no product, no refund yet, nothing. :(
No mini adapter as promised - yet. I'm still waiting and being hopeful that it will arrive.
Hi guys if problem is with display port, no problem. Drop this port, and finish product. Open campaign with this "new product" and may be many people thinks ok.... The people likes this option can transfer donation to this new campaign
I don't receive the mini adapter... Who got it?
I will be considerate, however being respectful requires receiving respect! I was an early backer to this project, my expectations have been mismanaged relentlessly, and I am beginning to suspect that crowdfunding is beginning to be a place where people raise money for vaporware, and completely fleece in the unsuspecting public. At this point, these people are not even responding to e-mail when you screenshot, and attach receipts, promises, shipping dates, and other such credentials…
If no one is holding these people accountable — how is this a sustainable business model? If you announce a September ship date, don't tell me in October it's going to be late, told me in August! If I ran my business this way, and other people were just as flaky about their pledges, not one thing would ever get funded… Beware of this group!
These guys are trying to raise Money on yet another site for another "TO BE RELEASED" project
Just terrible ... how about deliver the first project?
We are excited to let you know that ZUS is officially live. We just launched ZUS crowdfunding campaign on Indiegogo. We're now over 160% funded and could use your support.
Get in on some awesome Early Bird reward packages. Check out the campaign here and learn more about ZUS: http://igg.nonda.co.
how will i get my discount?
The card i used is no longer valid
Why not drop mini Display Port?
The honesty is sincerely appreciated! I still love the idea of this product, and hope, you can find a solution. I'd still love to purchase this product if/when you have a working solution for sale. Best of luck!
Hope you find the solution, and are able to develop the hub. As some of the others, my credit card number has changed and I haven't received the mini adapter. Thanks for your efforts.
Anybody has not received mini adapter so far like me? I am in Taiwan. Leave a comment to them but got no reply for several days...
Hello, I haven't been receiving any emails since I had it changed. Please send me information for a refund. Thanks!
Hey Nonda folks.
I'm happy to wait until you iron out the kinks. The majority of options to create a multi-plug unit for the new Macbook are frankly ghastly. Your Hub+ is good looking and I'm in no rush.
Feel free to hold onto my cash and I'll happily wait till you've got a solution in place.
Thanks for your honesty and the decision to refund all the backers due to the chipset problems. Please let us know asap if you have found a solution that is fully working!
People who have received their mini adapter in the states, was it delivered by UPS or USPS?
Ну а хуле... Крутили в банке миллион долларов полгода...
A very responsible team for your upfront on the issue. I believe the team had also felt down on not getting the product to the market, but I doubt anyone of you should feel out .
Knowing how honesty your team is, I am there to support you once you manage to find a way to the problem and make it to the market. Thank You , for a trusted team like you, should always stay shine and proud of.
I received my mini adapter this week. It looks and works as advertised, very happy with it. If this is an indication of the final built quality of the Hub+ then I'll be back when Nonda have a production unit available. A disappointing bump in the road, but hopefully they can smooth out their technical issues.
Respect your decision! Really appreciate the Nonda team's hardwork! Looking forward to support your next product!
Same problem as others - credit card I used has been changed in the meantime. Would appreciate a solution to change details and obtain refund to another card.
Haven't receive the mini adapter yet. Appreciate the decision and refund, although I really don't mind waiting.
I appreciate the decision that has finally been made. Unfortunately, like others, the credit card I used at the time has been replaced (due to a security compromise). I will need to provide you with a new one for refund. All the best
Thank you so much for letting us know. I was fine with being able to wait, still am. I feel your decisions are fair and just. This is still a great idea and can't wait to see it when it is all done and working good. Hang in there.
Like everyone else, I appreciate the information and your plan for refunds. Not to add to your problems but have all the mini adapters been sent? I have not received mine yet? Is there someone to contact?
Nonda, thanks for making it right. Your decision was undoubtedly difficult to make.
I'll continue to back this to get it to market if you can figure out how to let me do that.
Thanks for your honesty and the commitment to do a full refund. You are a credit to the Kickstarter community. I look forward to back you guys again when you have a stable chipset.
Thank you for the frank and honest update on the current situation, and the challenges you are facing, and appreciate the gesture of sending out the USB A to C mini adapter earlier on.
If you are able to get the Hub+ working with a suitable chipset then I will be back to support you. In the meantime I wish you every success.
I am impressed by your honesty, this only brings one thing that I openly declare as your best fan, I hope that even with the drawbacks this project ends well and we can all enjoy your product and future you will do. Mood, I prefer not return anything and could ye continue with the project in the most comfortable way that you could.
Sure the return is the only measure?
Thank you very much, wait your news.
Hey Nonda team,
I had received my mini Adapter. .. looks great works as expected! Thank you for the refund... just a question: if it is 'just' an issue with the display port... why not leave it away? For travelling I just need a unit that allows charging and at best data Transfer at the same time. But I'd opt for a unit that allows switching between the two as well. Just a thought.
I hope you get it all done the way you originally hoped for yourself
All the best
Salute the creators for the honest statement. Would just like to find out how will the refund go for people who have their credit card number changed due to security reasons.
Lots of respect for your integrity. I also plan to buy when Hub+ gets a more definitive launch date - it truly has a great specification.
Disappointing, tarnishing the trust on Nonda. Do you think near future you can come up with solution without backing?
Very Honest and difficult decision to make.. as you have lot all you time / money / Effort and an additional 8% of refund loss...
I am sure you guys will be back soon and most of us here will support you in projects u venture into ..
Well done! Never got such a honest statement. Never seen that somebody reacts so responsibal.
I will definitely buy your product when it is available.
I appreciate the decision that has finally been made. Unfortunately, like others, the credit card I used at the time has been replaced (due to a security compromise).
Looks like I'll be launching a PM to Nonda, and hoping for the best...
Hi, I want to refund.
Please refund for this. can you revoke credit card payment?
These things take time -- often much more time than expected. The integrity in your difficult decision is a great lesson to all in business as to how we all should behave. I wish you the best and I'm looking forward to purchasing many of your final product(s).
How can we check which card we use?
It's nice on their part to include the adapter for free. However, I haven't even received it. I hope I will.
I understand the delay. They, like most humans, kept ar it when they were having issues, it's very difficult to admit defeat.
I have cancelled the card I used for this, please let me know how to obtain my refund. I send you a private message as well. Thank you.
About time they fessed up to the bull s#@t promises that they made! 4 months after indicated delivery, this probably should have happened 2 months ago!
I guess we all have our answer. Fortunately there are others even here at Kickstarter that have had the same issue with the chipsets, but have managed to work through it.
It looks like Nonda has posted an update and they are going to refund everyone their money. Well that at least saves me the trouble of having to contact my CC company.
it is a good gesture to offer FULL refund as stated in Updates.
I just requested a refund. If it doesn't happed I'll go through my CC company and since no product was given for the money, the refund should happen.
One way or another a refund will be done.
@Dale thanks for the tip! I was issued a refund thanks to the steps you provided.
I don't know about you guys but I backed this project because they set the delivery date as the month that the campaign would end, which is a sign that they are confident that the design is done and they could handle the production quickly. After all the delays, it's clear that the estimated delivery was placed aggressively as a scammy way to look like they were ready to ship immediately when they weren't even close. Every month that their product is delayed, the value goes down. At this point, it makes much more sense to just wait for a known brand to make a hub or the adapters that you want. Additionally, after the September 1st "Surprise!" update, I never received my mini adapter. This is one of a few campaigns that I've backed recently that is making me turn my back on Kickstarter.